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Top Remote Customer Success Jobs
The Customer Success Architect will lead technical engagements with enterprise clients, providing guidance on cloud engineering projects, building relationships, and driving customer satisfaction and revenue growth. Responsibilities include developing reference architectures, collaborating with multi-disciplinary teams, and ensuring effective onboarding and adoption of Pulumi's services.
The Strategic Customer Success Manager will drive revenue growth by ensuring client satisfaction, managing relationships, and aligning company products with client needs. The role focuses on proactively identifying opportunities for renewals and expansion within the existing customer base, while acting as a trusted advisor.
The Customer Success Operations Manager will oversee development and implementation of Customer Success operations, drive optimization initiatives, manage renewals and retention strategies, and lead teams in training and engagement. Responsibilities include enhancing customer experience through data analysis, collaborating across departments, and managing software adoption.
The Senior Customer Success Associate at Raptor Maps will lead customer relationships in the solar PV industry, ensuring successful onboarding and driving renewals and expansions. This role involves managing customer outcomes, developing success plans, and collaborating with cross-functional teams to enhance customer satisfaction and drive growth.
As a Customer Success Manager, you will build strong customer relationships, monitor key performance metrics, facilitate meetings to align customer strategies with RELEX, and innovate operational processes. You'll also manage solution improvements and provide administrative support like reporting and invoicing.
The Customer Success Representative will support VotingWorks customers, especially in New Hampshire, by maintaining support systems, providing technical support, conducting training, and gathering product feedback. This role requires strong organization, communication, and troubleshooting skills, as well as a background in election administration.
As a Customer Success Manager at Alpaca, you will lead relationships with B2B customers from launch to renewal, ensuring their success and satisfaction. You will manage escalations, drive feature adoption, forecast growth, and communicate account status while fostering strong internal and external relationships to support customer goals.
The Customer Success Manager will oversee customer engagement, renewals, and satisfaction for schools on the East Coast, managing the entire customer lifecycle from onboarding to renewal. Responsibilities include building relationships, ensuring customer satisfaction, and collaborating with various teams to address customer needs.
As a Customer Success Manager, you will manage a portfolio of clients, ensuring retention and satisfaction. You will identify growth opportunities, renew contracts, and act as a liaison between the customer and internal teams to maximize value from our services. Strong relationship-building skills with executive and senior leadership are crucial for this role.
As a Customer Success Manager, you will manage a portfolio of service companies, analyze user engagement data, lead customer conversations to align goals with ServiceTitan usage, and collaborate with teams to enhance customer experience. You will also solve customer requests proactively and discover improvement areas in products and processes.
The Enterprise Customer Success Manager at Canonical is responsible for fostering customer relationships, onboarding new clients, managing complex projects, and identifying growth opportunities. The role demands excellent communication skills to collaborate cross-departmentally and enhance customer satisfaction while leveraging Canonical's wide array of products.
As a Senior Customer Success Manager, you will be the primary point of contact for customers post-sales, leading onboarding, implementation, and adoption processes. You will collaborate with various teams to ensure customer success, advocate for their needs, and build strong relationships to drive product adoption and outcomes.
As a Customer Success Senior Manager, you will lead the Customer Success team, manage client relationships, oversee onboarding, implement retention strategies, assess team performance, collaborate across departments, and drive continuous improvement in customer experience.
The Customer Success Manager at Syndio will empower organizations in achieving workplace equity goals. Responsibilities include managing customer relationships, advising clients on equity strategies, ensuring compliance, and collaborating with various teams to enhance customer experience. The role also involves identifying customer needs and influencing the company's customer service strategy.
The Customer Success Manager at Syndio is responsible for fostering strong relationships with clients, guiding them in achieving workplace equity goals, ensuring compliance, and driving product utilization. This role requires effective communication with various stakeholders, collaboration with internal teams, and proactive customer support to lead renewals and upsell opportunities.
As a Customer Success Manager, you will lead initiatives focused on customer outcomes by collecting and analyzing feedback, developing onboarding and retention strategies, and assisting with account management. You will collaborate with engineering to address customer needs, drive renewals and expansions, and represent customer voices across teams to enhance the product and service delivery.
The Customer Success Manager will develop strong relationships with customers, guide them in achieving workplace equity goals, and support their ongoing needs. Responsibilities include collaborating with implementation and product teams, influencing customer service strategies, and participating in training about workplace equity.
The Customer Success Engineer at UpMetrics focuses on building relationships with clients, managing projects, and advocating for user needs. Responsibilities include training client teams, guiding impact measurement efforts, and ensuring successful implementation of analytical tools. The role involves operational support, project scoping, and using technology for internal collaboration.
The Customer Success Enablement Manager at Glia is responsible for creating and administering onboarding and ongoing training programs for Customer Success Managers and Launch Managers. They will work directly with the executive team to measure performance and ensure customer adoption of Glia’s technology, enhancing customer experience and retention.
The Customer Success Manager at Syndio will guide a dedicated portfolio of enterprise clients to achieve workplace equity goals. Responsibilities include nurturing customer relationships, providing insights on workplace equity strategies, collaborating with various teams, and influencing customer service strategies. The role demands excellent communication skills and the ability to engage with C-Suite executives.
As the Head of Customer Success, you will lead the Customer Success team, driving client retention and implementing strategic initiatives to maximize client satisfaction and loyalty. Collaborating with cross-functional teams, you will focus on operational improvements and enhance service delivery. Your role involves advocating platform requirements to the development team and maintaining strong relationships with clients and stakeholders.
The Customer Success Manager at Vercel will manage a portfolio of Enterprise customer accounts, driving business value and ensuring customer satisfaction. This role involves onboarding, success criteria measurement, issue resolution, and identifying expansion opportunities, while collaborating with various stakeholders to enhance the customer experience.
As a Customer Success Manager at Syndio, you will guide a dedicated portfolio of customers in achieving workplace equity goals by building relationships and advising on compliance and usage of workplace equity tools. You'll work closely with teams across the company to support customers, identify evolving needs, and influence customer service strategies.
As a Customer Success Architect at Bobsled, you will design optimal platform implementations, provide technical support, enhance products based on customer feedback, build strategic relationships with clients, manage incidents, and ensure thorough documentation of issues.
As a Customer Success Manager at Syndio, you'll build and maintain relationships with clients, guiding them in achieving workplace equity goals. You will communicate ongoing customer needs, work with cross-functional teams, and influence the customer service strategy while ensuring client satisfaction and compliance with workplace equity tools.
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