Top Customer Success Jobs
As a Customer Experience Associate, you'll provide exceptional support to small business customers through phone, email, and live chat. The role involves managing multiple customer interactions, resolving issues efficiently, and collaborating with internal teams to improve the customer experience.
The Customer Success Manager is responsible for growing revenue and driving adoption of the Bidease Platform by managing client relationships, training them on usage, and collaborating with sales and media buying teams to meet client objectives and optimize campaigns.
The Software Technical Support Specialist II provides advanced support for customers using the software, resolving complex cases via CRM, ensuring customer satisfaction, and suggesting process improvements. This role involves managing case workloads, creating knowledge base articles, and maintaining positive relationships with customers while staying updated on software features.
The Customer Success Associate will manage customer inquiries, ensuring a seamless experience. Responsibilities include responding via Zendesk, maintaining Knowledge Base articles, analyzing data for improvement, and collaborating with different teams to enhance services and address customer needs.
As an Onboarding Analyst, you will assist VIP clients with setting up their sales tracking in our system. The role focuses on customer success rather than support, requiring strong communication skills and attention to detail. You'll interact with marketing software and contribute to significant growth opportunities within the company.
As a Trading Team Lead, you will oversee and enhance the performance of the Campaign Management Team, set goals, support team members' career paths, and optimize campaign strategies using data analysis and best practices in programmatic advertising.
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The Technical Support Engineer is responsible for assisting customers in deploying, configuring, and troubleshooting BeyondTrust products. Duties include resolving support incidents, documenting interactions, collaborating with team members, and participating in an on-call rotation.
This job involves answering a variety of questions as part of an easy apply test. The questions cover different topics and require no specific expertise or location.
Pano is an early-stage climate tech startup focused on wildfire early detection using IoT, AI, and satellite technology. They are seeking candidates for future roles as they expand, emphasizing quick detection and response to wildfires, in partnership with utilities and government agencies.
As a Number Porting Specialist at Bandwidth, you'll manage the number porting process, oversee order management, drive strategic problem-solving, and enhance customer experiences while leading relationships with vendors and ensuring efficient resolutions.
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