Top Customer Success Jobs

As the Vice President of Customer Success, you will lead the Customer Success strategy, focusing on customer satisfaction, retention, and expansion. Your role involves driving customer success metrics, fostering strong customer relationships, collaborating with cross-functional teams, managing onboarding processes, and ensuring the implementation of best practices to enhance customer engagement and growth opportunities.

The Client Relationship Manager will maintain and foster client and advisor relationships, manage a caseload of full-service partners, and ensure compliance with AFS policies and regulations while consulting on plan operations. Responsibilities include reviewing transactions, testing, and filing forms.

The Mascot Assistant works alongside the Mascot Manager to ensure safe performances and engage with fans. Responsibilities include communicating for the performer, capturing media, and setting up event necessities. Flexibility for events on nights, weekends, and holidays is required, along with a creative mindset.

As an IT Intern, you will support the IT team with various tasks, including managing software and hardware updates, providing assistance with workstation setups, and ensuring effective IT support across the organization. This role is designed for eager learners passionate about technology.

As a POS Systems Specialist, you will research various POS systems, document APIs and workflows, troubleshoot issues, and act as a liaison between customers and internal teams. Your role involves building relationships with POS partners, updating internal documentation, and addressing network challenges to enhance POS performance.

The Customer Success Engineer (CSE) at Decodable will ensure customer satisfaction and success with the platform by providing technical support, facilitating onboarding, and representing customer feedback. The role includes hosting success meetings, assisting in identifying use cases, and refining the onboarding process from POC to production, while also maintaining documentation and communication with customers.

The Enterprise Customer Success Manager at Canonical is responsible for onboarding new customers, managing a portfolio, and collaborating with various teams to ensure customer satisfaction and retention. They will engage with customers to understand their needs and advocate internally for product improvements.