Clinical Support Consultant - RN - 4/7/25 - 6374

Posted Yesterday
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Tampa, FL
Hybrid
70K-74K Annually
Senior level
Fintech • Information Technology • Insurance • Financial Services • Big Data Analytics
At MetLife, we’re a purpose-driven company that helps our customers build a more confident future.
The Role
The Clinical Support Consultant provides medical consulting support for claims evaluation, conducting research on medical records and treatment plans, advising on functional abilities, creating training programs, and engaging with various stakeholders to ensure effective return-to-work strategies.
Summary Generated by Built In

Description and Requirements
Locations: Oriskany, NY, Tampa, FL, Cary, NC, Aurora, IL, Bloomfield, CT, primarily virtual role, with in-person collaboration days.
Must be within a commutable distance of the Oriskany, NY, Tampa, FL, Cary, NC, Aurora, IL, Bloomfield, CT, office location
Key Responsibilities:

  • Provides professional medical, technical, consulting advice, and recommendations in support of claims evaluation, investigation and assessment for various claims-related departments, while managing assigned caseload of complex case applying specialized training and knowledge to the assessment of cases and acting as a resource on clinical and technical issues.
  • Conducts complex research, review and analysis of medical records, treatment plans and claim information.
  • Provides recommendations regarding claimants' current potential functional abilities and develops goal-focused return-to-work plan.
  • Assess training needs and creates, authors and presents medical training to claim and business partner associates.
  • Engages claimants, healthcare providers, employers and customers to ensure strict adherence in determining functional abilities.
  • Engages claimants, health care providers and employers in return to work potential and planning while coaching claim specialists on identifying and acting upon return to work potential.
  • Creates effective requests for medical information which focus on clarifying medical restrictions and limitations and their impact on work functionality.
  • Performs other related duties as assigned or required


Essential Business Experience and Technical Skills:
Required

  • Must be within a commutable distance of the Oriskany, NY, Tampa, FL, Cary, NC, Aurora, IL, Bloomfield, CT, office location
  • Moderate knowledge of computer systems. Microsoft, Teams, OneNote
  • Strong written/verbal communication.
  • Current RN licensure
  • 4+ years of experience as an RN


Preferred

  • BSN
  • 7+ years of Disability claims and/or clinical experience.
  • Disability claims experience
  • Preferred designations CCM (certified case management) and/or CDMS (certified disability management specialist).
  • Possess strong knowledge of medical conditions, symptoms, and terminology.


The salary range for applicants for this position is $70000 - $74000.
Benefits We Offer
Our U.S. benefits address holistic well-being with programs for physical and mental health, financial wellness, and support for families. We offer a comprehensive health plan that includes medical/prescription drug and vision, dental insurance, and no-cost short- and long-term disability. We also provide company-paid life insurance and legal services, a retirement pension funded entirely by MetLife and 401(k) with employer matching, group discounts on voluntary insurance products including auto and home, pet, critical illness, hospital indemnity, and accident insurance, as well as Employee Assistance Program (EAP) and digital mental health programs, parental leave, volunteer time off, tuition assistance and much more!
About MetLife
Recognized on Fortune magazine's list of the 2024 "World's Most Admired Companies", Fortune World's 25 Best Workplaces™ for 2024, as well as the 2024 Fortune 100 Best Companies to Work For ®, MetLife , through its subsidiaries and affiliates, is one of the world's leading financial services companies; providing insurance, annuities, employee benefits and asset management to individual and institutional customers. With operations in more than 40 markets, we hold leading positions in the United States, Latin America, Asia, Europe, and the Middle East.
Our purpose is simple - to help our colleagues, customers, communities, and the world at large create a more confident future. United by purpose and guided by empathy, we're inspired to transform the next century in financial services. At MetLife, it's #AllTogetherPossible . Join us!
Equal Employment Opportunity/Disability/Veterans
If you need an accommodation due to a disability, please email us at [email protected]. This information will be held in confidence and used only to determine an appropriate accommodation for the application process.
MetLife maintains a drug-free workplace.
$70000 - $74000

What the Team is Saying

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The Company
HQ: New York, NY
43,000 Employees
Hybrid Workplace
Year Founded: 1868

What We Do

Named one of Fortune’s “World’s Most Admired Companies,” MetLife is leading the global transformation of an industry we’ve defined for more than 150 years. At MetLife, every innovation and line of code is a lifeline for our customers and their families—from victims of natural disasters to people living with disabilities and beyond.  With operations in more than 40 markets and leading positions across the globe, MetLife’s building a workforce of diverse and empowered voices that all belong.  Join our remarkable journey—one in which you help write the next century of innovation in financial services—because with MetLife, making the world a better place is All Together Possible.

Why Work With Us

At MetLife, you’ll be working for a company whose purpose is to help customers throughout their life’s journey, and often in their most critical time of need. You’ll be a part of developing leading-edge platforms that will have a lasting impact on the lives and well-being of tens of millions of customers.

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About our Teams

MetLife Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

MetLife's current workplace policies classify roles as Office, Hybrid or Virtual based on the nature of work, encouraging new ways of working together

Typical time on-site: Flexible
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HQNew York, NY
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Bridgewater, NJ
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Cary, NC
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CDMX, CDMX
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Clarks Summit, PA
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Greenville, SC
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Tampa, FL
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Whippany, NJ
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