Operations Articles

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James White James White
Updated on July 27, 2022

As CEO of Jamba Juice, I Took Charge of DEI. Here’s Why It Worked.

To have an inclusive company culture, and a healthy bottom line, you need a CEO who’s invested in anti-racist leadership.

Jordan Morrow Jordan Morrow
Updated on July 26, 2022

Is Your Company Ready for 5G?

To navigate the transition, your organization must be fully data-driven — and that means improving data literacy.

Emily Carrión Emily Carrión
Updated on July 19, 2022

11 LinkedIn Profile Tips for Executives

Set yourself — and your company — apart by giving your profile a makeover that accurately promotes your best skills, accolades and passions.

Anda Gansca Anda Gansca
Updated on July 08, 2022

To Build a Diverse and Thriving Business, Embrace Immigrants

We would not be where we are today without the many immigrants who have joined us on our growth journey. They are an indispensable asset to our company — and they can be to yours too.

Adam Thomas Adam Thomas
Updated on July 07, 2022

Transparency in the Workplace: Effective Teams Don’t Keep Secrets

There’s a difference between privacy, which is based on trust, and secrecy, which isn’t. To maximize your team’s potential, you need to foster privacy and eschew secrecy.

Tatum Hunter Tatum Hunter
Updated on March 08, 2022

Why Engineers Should Hear Customer Feedback Directly

Why do engineers only hear client needs secondhand?

Tatum Hunter Tatum Hunter
Updated on July 08, 2021

Managers at Snap, Reddit and Instacart Discuss Hiring Engineers During Coronavirus

The job market is seeing an influx of experienced engineers. Here’s how leading tech companies think about recruiting right now.

Tammy Xu Tammy Xu
Updated on July 08, 2021

Should You Put Your Devs on Customer Support Duty?

Drift’s support rotation was born out of necessity — but that’s not why it’s still around.

Brian Nordli Brian Nordli
Updated on July 09, 2020

Without Diverse Leadership, Tech Will Be Slow to Change

Diversity and inclusion needs to be a focus at the senior level — not just in entry-level positions.

Mike Thomas Mike Thomas
Updated on June 01, 2020

How GIS Is Being Used to Track and Respond to Viral Outbreaks

As the COVID-19 virus spreads in the U.S. and around the world, sophisticated geographic information systems are being used to monitor its progress and provide real-time information to medical institutions and the public.

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