Our decision science team delivered an automated experience for customers and saved hundreds of thousands of dollars in staff time. Here’s how.
Three customer success managers discuss how their teams drive global impact and cultivate camaraderie.
It starts with one simple goal: Do right by your customer.
Taking the time to understand customer needs and challenges is more important now than ever.
There’s no one-size-fits-all solution when it comes to onboarding new customers.
Step 1: Make sure your customers see value right away.
Three Udemy sales and customer success leaders share insight into the business’s rapid growth on the B2B side.