Top Customer Success Jobs in Tampa Bay, FL

The Customer Success Enablement Manager at Glia is responsible for creating and administering onboarding and ongoing training programs for Customer Success Managers and Launch Managers. They will work directly with the executive team to measure performance and ensure customer adoption of Glia’s technology, enhancing customer experience and retention.

As the Head of Customer Success, you will lead the Customer Success team, driving client retention and implementing strategic initiatives to maximize client satisfaction and loyalty. Collaborating with cross-functional teams, you will focus on operational improvements and enhance service delivery. Your role involves advocating platform requirements to the development team and maintaining strong relationships with clients and stakeholders.

The Customer Success Manager at Vercel will manage a portfolio of Enterprise customer accounts, driving business value and ensuring customer satisfaction. This role involves onboarding, success criteria measurement, issue resolution, and identifying expansion opportunities, while collaborating with various stakeholders to enhance the customer experience.

As a Customer Success Architect at Bobsled, you will design optimal platform implementations, provide technical support, enhance products based on customer feedback, build strategic relationships with clients, manage incidents, and ensure thorough documentation of issues.

The Principal Customer Success Manager drives customer loyalty and adoption of Trellix Solutions. This role involves consulting with key accounts, developing success plans, collaborating with sales teams, advocating for customer needs, handling deployment escalations, and identifying risks to customer outcomes.

The Global Head of Scaled Customer Success will develop and execute a scalable customer experience strategy, lead a pooled Customer Success Management team focused on unassisted customer segments, optimize processes and tech stacks, and advocate for data-driven improvements in customer experience.

The Client Success Manager at ExecOnline is responsible for managing client relationships, ensuring client satisfaction, and supporting clients in achieving their objectives. This role involves coordinating with account management and cross-functional teams, evaluating client engagement, and facilitating client interactions effectively.

As a Customer Success Manager at Relocity, you'll manage onboarding and implementation processes for clients, drive the utilization of solutions, build and maintain client relationships, resolve escalations, follow up on invoices, and identify upsell opportunities. You will also develop materials for quarterly business reviews to enhance customer engagement and satisfaction.

The Senior Customer Success Operations Manager will develop and manage processes to ensure efficient operations within Customer Success. Responsibilities include collaborating with leadership to design playbooks, improving processes, managing operational cadences, and supporting various initiatives. The role requires a high level of communication, problem-solving skills, and the ability to manage projects effectively.

As an Enterprise Customer Success Manager, you will build and maintain strong relationships with key clients, ensuring their business goals align with our SaaS solutions. Responsibilities include onboarding new clients, providing training, advocating for clients internally, executing strategic account plans, and tracking performance metrics to enhance client satisfaction and drive usage and renewals.

The Regional Customer Success Manager - West at Viz.ai is responsible for enhancing client engagement with the Viz.ai technology. This involves overseeing customer experience, providing training, and implementing strategies to improve clinic outcomes while driving business growth through contract renewals and expansions.

The Client Experience Manager will enhance client relations by analyzing data to provide insights that drive product adoption and performance at Pattern. Responsibilities include improving business processes, configuring the platform, and communicating effectively with law firm clients.

As a Senior Customer Success Manager at Chainguard, you will lead the technical onboarding process for new customers, advocate for their needs within the organization, and ensure successful engagements through collaboration with various internal teams. You will manage the day-to-day communication with customers to drive outcomes and deliver value.

The Enterprise Customer Success Manager is responsible for ensuring the success of Lumos' largest customers by managing relationships, onboarding, renewals, and customer lifecycle management. This role involves acting as a trusted advisor, influencing product direction based on customer feedback, and achieving ROI within expected timelines.

The Customer Success Manager is responsible for managing relationships with SMB clients, ensuring product adoption, satisfaction, and retention. They will act as the main point of contact, monitor usage, resolve client inquiries, assist with renewals, and educate clients on best practices to optimize their experience with the company's solutions.

The Customer Success Manager/Senior Customer Success Manager at Viz.ai is responsible for enhancing customer relationships, optimizing the use of Viz.ai technology, and ensuring clinical, financial, and operational success for healthcare clients. The role involves training users, monitoring engagement, driving contract renewals, and expanding the business within existing accounts.

The Customer Success Manager at Algolia will support the LATAM customer base by enhancing customer onboarding, adoption, retention, and success. Responsibilities include conducting product training, providing proactive recommendations, resolving account issues, and acting as a liaison between customers and internal teams while analyzing customer metrics to prevent churn and identify expansion opportunities.