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Top Customer Success Jobs in Tampa Bay, FL
Cloud • eCommerce • Security • Software • Cybersecurity
As a Customer Success Manager, you will drive customer growth, manage relationships, and ensure renewals by providing support post-onboarding, guiding product adoption, and offering valuable insights. You will facilitate upselling and cross-selling initiatives, collaborate on retention strategies, and act as a customer advocate within the company.
Top Skills:
CRMGoogle SuiteHubspot
Cloud • Information Technology • Security • Software • Cybersecurity
As a Customer Success Manager leader, you will mentor and develop the team while driving customer adoption and satisfaction. Responsibilities include collaborating with various departments, tracking performance metrics, and acting as an escalation point for complex issues. You will empower your team to deliver outcomes and voice customer insights for product development.
Cloud • Information Technology • Sales • Security • Cybersecurity
As a Senior Customer Success Manager, you will help customers maximize value from CrowdStrike's LogScale/Next-Gen SIEM product suite by building relationships, supporting business outcomes, conducting reviews, and collaborating with sales and product teams to ensure customer success and satisfaction.
Artificial Intelligence • Information Technology • Natural Language Processing • Software • Business Intelligence • Generative AI
As a Customer Success Associate Intern at Qualtrics, you'll support customer operations by optimizing the renewal journey, improving processes, and collaborating with internal teams to ensure client satisfaction and business impact. You will gain problem-solving and cross-functional collaboration skills, aiming to enhance overall service delivery for clients.
Big Data • Cloud • Software • Generative AI • Big Data Analytics
The Commercial Customer Success Manager will oversee the entire client journey, from onboarding to renewal. Responsibilities include conducting business reviews, monitoring account health, developing strategies for adoption, and partnering with sales and product teams to enhance customer value and drive growth.
AdTech • Software
As a Customer Success Manager, you will enhance the success of clients using the Basis Platform by managing accounts, driving revenue growth, and educating clients on the platform. You will work closely with clients to achieve their business objectives while collaborating with cross-functional teams to ensure they receive optimal service and support.
Cloud • Information Technology • Security • Software • Cybersecurity
The Manager of Customer Success will lead a team of Customer Success Managers, develop strategies for customer adoption and satisfaction, and collaborate with various departments to ensure client success. Key responsibilities include mentoring the team, establishing performance metrics, resolving complex issues, and staying updated on industry trends.
Artificial Intelligence • Legal Tech • Professional Services • Software
As a Customer Success Manager at Ontra, you'll build and maintain client relationships, manage the customer journey, resolve issues, collaborate across teams, oversee account configurations, and engage in training initiatives to enhance client satisfaction.
Featured Jobs
Artificial Intelligence • Enterprise Web • Information Technology • Machine Learning • Mobile • Software • Analytics
As a Customer Success Manager at LogRocket, you will drive customer adoption and build long-term relationships. Your role involves managing retention and churn, leading onboarding processes, and collaborating with cross-functional teams. Excellent communication skills are critical for engaging with customers and stakeholders.
Cloud • Fintech • Food • Information Technology • Software • Hospitality
As a Senior Customer Success Manager, you will serve as the primary contact for customers, driving product adoption, satisfaction, and retention through relationship building and consultative engagement. You'll analyze product usage, provide demos, manage escalations, and partner with internal teams to enhance customer experience and grow revenue.
Artificial Intelligence • Legal Tech • Professional Services • Software
As a Senior Customer Success Manager at Ontra, you will manage relationships with enterprise clients in the financial services sector. Your responsibilities include developing adoption plans, conducting strategic reviews, promoting customer retention, and acting as the voice of the customer within the organization, while guiding clients to achieve their desired outcomes using Ontra's SaaS solutions.
Healthtech • Information Technology • Mobile • Productivity • Software • Analytics • Telehealth
As a Client Success Coordinator for Doximity, you will support hospital accounts, execute marketing campaigns, improve communication processes, and partner with internal teams to promote client retention. Your role requires exceptional communication skills, a detail-oriented mindset, and the ability to manage multiple projects effectively.
Top Skills:
AdobeAirtablePhotoshopSalesforce
Cloud • Information Technology • Sales • Security • Cybersecurity
The Senior Customer Success Manager will enhance customer relationships, ensuring optimal use of the LogScale/Next-Gen SIEM suite. Responsibilities include driving engagement, managing renewals, leading strategic reviews, and leveraging internal resources to ensure customer satisfaction and success.
Top Skills:
SIEMSoar
Cloud • Information Technology • Security • Software • Cybersecurity
The Customer Success Manager at Cloudflare ensures the satisfaction and retention of mid-market customers post-sale, fostering strong relationships and communicating relevant features to meet their business needs. Responsibilities include managing customer lifecycles, coordinating business reviews, leveraging customer data for insights, and collaborating with internal teams to resolve issues.
Cloud • Security • Software • Cybersecurity
The Senior Customer Success Manager acts as a trusted partner, guiding customers through onboarding and optimizing their use of the company's security products. This role focuses on relationship-building, customer retention, and ensuring customers achieve their security outcomes while mentoring team members.
Top Skills:
SaaS
Healthtech • Biotech • Pharmaceutical
In this role, you will ensure customers successfully adopt and utilize digital health solutions. Responsibilities include onboarding, building long-lasting relationships, providing ongoing support, tracking key performance indicators, and conducting training sessions. You will also advocate for customers and collaborate with sales and product teams to enhance service delivery.
Cloud • Enterprise Web • Software
As a Senior Manager of Customer Success Architects, you will lead a team focused on delivering exceptional service to clients, driving growth initiatives, and building strong customer relationships while ensuring high performance and strategic alignment with company goals.
Top Skills:
AWSAzureDockerGCPKubernetes
Information Technology • Security • Software • Cybersecurity
The Client Success Specialist at BlackCloak will ensure effective communication with clients to facilitate the adoption of the BlackCloak platform. Responsibilities include client onboarding, managing client interactions, conducting support sessions, and collaborating with internal teams to deliver an exceptional client experience.
Artificial Intelligence • Machine Learning • Natural Language Processing • Conversational AI
The Strategic Customer Success Manager at Smartcat will manage a portfolio of 15-20 high-revenue accounts, focusing on enhancing customer engagement, driving product adoption, and uncovering growth opportunities. The role requires a strong understanding of customer needs, effective communication, and collaboration across teams.
Software
The Senior Customer Success Manager will build and maintain relationships with enterprise customers, ensuring they gain value from Cyara's automated CX Assurance Platform. Responsibilities include managing customer journeys, negotiating renewals, and delivering insights for improvement. Passion for customer experience and strong strategic skills are key.
Top Skills:
Customer SuccessProgram ManagementSaaS
Fintech • HR Tech • Payments • Social Impact • Financial Services
The Senior Manager of Client Success will lead a high-performance team to enhance client relationships and drive engagement for DailyPay's Strategic and Enterprise clients. Responsibilities include implementing best practices for employee financial wellness, managing escalations, and optimizing client retention through strategic initiatives and performance metrics.
Marketing Tech • Software
As a Senior Customer Success Manager, you'll drive satisfaction and success for customers by optimizing value realization, ensuring adoption of solutions, identifying opportunities for expansion, and fostering advocacy through strong relationship management and strategic oversight.
Top Skills:
Customer Success
Healthtech • Pet
The Head of Customer Success manages key commercial relationships and leads a team supporting Vetcove’s largest pharmaceutical manufacturer partners. Responsibilities include strategy development, performance reviews, client engagement, and process optimization to enhance team and account performance.
Information Technology • Security • Software • Cybersecurity
The Senior Client Success Onboarding Manager will manage onboarding specialists and ensure a positive onboarding experience for clients. Responsibilities include training the team, overseeing client onboarding, resolving client issues, and contributing to onboarding materials and communication initiatives. This role requires strong customer service skills, technical knowledge, and the ability to work in a remote environment.
Top Skills:
AndroidiOSmacOSWindows
AdTech • Digital Media • Marketing Tech • Professional Services
In the role of Client Success Manager, you will build and maintain client relationships, oversee account execution, mitigate churn risk, and ensure client satisfaction and retention for a portfolio of clients. You will collaborate with internal teams to drive client growth and manage the financial stability of accounts.
Top Skills:
Seo
Top Companies in Tampa Bay, FL Hiring Customer Success Roles
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