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Top Customer Success Jobs in Tampa Bay, FL

13 Days Ago
Tampa Bay, FL
Remote
37 Employees
32-35
Junior
37 Employees
32-35
Junior
Retail • Analytics
As a Customer Success Associate, you will assist in onboarding and supporting customers, ensure product adoption, resolve inquiries, build relationships, gather feedback, and maintain records. You will play a key role in driving customer satisfaction and success, contributing to product improvement and overall company goals.
13 Days Ago
Tampa Bay, FL
Remote
510 Employees
Junior
510 Employees
Junior
AdTech • Digital Media • News + Entertainment • Other
The Senior Associate of Client Success will manage new and existing client accounts, ensuring successful execution of digital campaigns from kickoff to completion. Responsibilities include media planning, client communication, coordination with cross-functional teams, and delivering exceptional client experiences.
Top Benefits:
401-K
Commuter Benefits
Company Outings
+44 More
10 Days Ago
Tampa Bay, FL
Remote
201 Employees
150K-200K Annually
Senior level
201 Employees
150K-200K Annually
Senior level
Artificial Intelligence • Healthtech • Information Technology • Machine Learning • Natural Language Processing • Software • Analytics
The Customer Success Key Account Manager will be responsible for driving customer goals, ensuring the successful adoption of Reveleer’s technology, managing relationships, monitoring project progress, and coordinating with internal teams for account growth and satisfaction.
Top Benefits:
401-K
401-K Matching
Dental Insurance
+29 More
12 Days Ago
Tampa Bay, FL
Remote
88 Employees
Entry level
88 Employees
Entry level
Software
The Customer Success Manager will oversee the customer lifecycle, serving as a primary contact to ensure customer satisfaction and product adoption. Responsibilities include creating success plans, managing customer journeys, driving engagement and product usage, and forecasting renewals while focusing on continuous improvement and client relationships.
Top Benefits:
401-K
Dental Insurance
Health Insurance
+1 More
14 Days Ago
Tampa Bay, FL
Remote
14 Employees
Junior
14 Employees
Junior
Financial Services
The Customer Success Manager at Givzey is responsible for maintaining relationships with customers, ensuring successful deployment and adoption of solutions, generating referrals, and managing accounts to drive customer satisfaction and renewals. The role involves proactive communication, execution of renewal strategies, and collaboration with internal teams to enhance customer experiences.
12 Days Ago
Tampa Bay, FL
Remote
280 Employees
147K-173K Annually
Senior level
280 Employees
147K-173K Annually
Senior level
Artificial Intelligence • Big Data • Information Technology • Professional Services • Software
The Senior Customer Success Engineer will manage Enterprise customer relationships, ensuring product adoption and guiding clients through strategic API engagements. Responsibilities include addressing customer needs, orchestrating their journey with Apollo's services, and acting as an advocate for their technical requirements. The role requires strong communication skills and the ability to translate technical solutions into business value, ultimately driving customer success and satisfaction.
Top Benefits:
401-K
Company Equity
Dental Insurance
+11 More
12 Days Ago
Tampa Bay, FL
Remote
400 Employees
120K-150K Annually
Senior level
400 Employees
120K-150K Annually
Senior level
HR Tech • Software
As a Senior Customer Success Manager, you will manage complex Enterprise client relationships post-sales, ensuring customer satisfaction and engagement. You will advocate for customers' issues, drive user adoption, and collaborate with teams internally to enhance processes and solutions for customers. Your role involves strategic initiatives to facilitate the success of customers' intranet programs and account health assessments to minimize churn.
Top Benefits:
401-K Matching
Commuter Benefits
Company Equity
+32 More
12 Days Ago
Tampa Bay, FL
Remote
10,130 Employees
Mid level
10,130 Employees
Mid level
Cloud • Software • Analytics
The Customer Success Manager will manage client relationships, driving upsell opportunities, conducting Quarterly Business Reviews, onboarding clients, and collaborating with various teams to enhance client satisfaction and optimize product usage.
14 Days Ago
Tampa Bay, FL
Remote
90 Employees
90K-110K Annually
Senior level
90 Employees
90K-110K Annually
Senior level
Artificial Intelligence • Financial Services
As a Senior Client Success Manager, you'll ensure clients maximize their partnership with Posh by serving as a strategic advisor, overseeing product deployments, and driving revenue growth through upselling and cross-selling. You’ll also advocate for client needs internally and contribute to product strategy.
13 Days Ago
Tampa Bay, FL
Remote
39 Employees
Junior
39 Employees
Junior
Software
As a Customer Success Manager, you will onboard new clients, conduct training sessions for restaurant staff on the use of AI solutions, provide ongoing support, manage relationships with key stakeholders, gather customer feedback, and collaborate with various teams to ensure customer satisfaction.
12 Days Ago
Tampa Bay, FL
Remote
29 Employees
Senior level
29 Employees
Senior level
Security • Software
As the founding Customer Success Manager, you'll enhance customer satisfaction and adoption of our product by addressing technical challenges, guiding customers towards their goals, and working collaboratively with internal teams. Responsibilities include training customers, managing escalations, building relationships, and advocating for customer needs.
11 Days Ago
Tampa Bay, FL
Remote
175 Employees
119K-140K Annually
Senior level
175 Employees
119K-140K Annually
Senior level
Security • Cybersecurity
The Customer Success Operations Manager will optimize processes, equip teams with tools for customer success, manage KPIs, and collaborate with leadership to achieve operational goals. The role involves training, analytics, and launching new services while addressing operational challenges.
14 Days Ago
Tampa Bay, FL
Remote
180 Employees
75K-85K Annually
Junior
180 Employees
75K-85K Annually
Junior
Edtech • Social Impact • Virtual Reality
As an Associate Customer Success Manager, you will support customer engagement and retention, drive product adoption, and ensure customers leverage the value of Transfr's offerings. You will collaborate with the Customer Success team to address challenges, facilitate renewals, and implement customers' success plans, driving improvements in business metrics and customer feedback processes.
Top Benefits:
401-K
Company Equity
Company Outings
+23 More
15 Days Ago
Tampa Bay, FL
Remote
150 Employees
70K-75K Annually
Mid level
150 Employees
70K-75K Annually
Mid level
Software
As a Mid-Market Client Success Manager, you will manage 40-50 SMB/Mid-Market accounts, serving as the primary contact and advocate for clients. Responsibilities include onboarding, training, driving adoption, and addressing client needs while maintaining account information in CRM.
11 Days Ago
Tampa Bay, FL
Remote
215 Employees
170K-230K Annually
Senior level
215 Employees
170K-230K Annually
Senior level
Big Data • eCommerce • Virtual Reality • Web3 • App development • Metaverse • Conversational AI
The VP, Client Success will lead partnerships at Infinite Reality, managing client relationships, driving revenue growth, and ensuring contract compliance. The role includes performance measurement, collaboration with teams, and market analysis to enhance client engagements and identify new opportunities.
12 Days Ago
Tampa Bay, FL
Remote
178 Employees
Entry level
178 Employees
Entry level
Edtech
As a Customer Success Manager at Securly, you will build and maintain relationships with approximately 300 small school districts, focusing on driving customer satisfaction, retention, and account growth. Your role involves monitoring customer health, assessing needs, and identifying upsell opportunities to enhance client engagement and success.
12 Days Ago
Tampa Bay, FL
Remote
112 Employees
Senior level
112 Employees
Senior level
Artificial Intelligence • Other • Sales • Software
As a Senior Customer Success Manager, you will manage customer relationships, ensure product adoption, drive renewals and expansions, analyze customer journeys, and collaborate with various teams to enhance customer experience.
14 Days Ago
Tampa Bay, FL
Remote
180 Employees
90K-100K Annually
Mid level
180 Employees
90K-100K Annually
Mid level
Edtech • Social Impact • Virtual Reality
The Customer Success Manager will enhance customer engagement and retention by driving product adoption and utilization. This role involves analyzing customer data, supporting seamless implementations, facilitating renewal processes, managing customer feedback, and utilizing resources to educate clients, ultimately improving customer satisfaction and reducing churn.
Top Benefits:
401-K
Company Equity
Company Outings
+23 More
13 Days Ago
Tampa Bay, FL
Remote
2,000 Employees
135K-150K Annually
Expert/Leader
2,000 Employees
135K-150K Annually
Expert/Leader
Food • Software • Hospitality
The Manager of Enterprise Customer Success will lead a team of Customer Success Managers focusing on managing the largest strategic accounts in the restaurant and retail sectors. Responsibilities include setting visions for scalable account management, developing technical problem-solving frameworks, and providing strategic guidance to help customers innovate and grow through loyalty strategies.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+46 More
14 Days Ago
Tampa Bay, FL
Remote
180 Employees
75K-85K Annually
Junior
180 Employees
75K-85K Annually
Junior
Edtech • Social Impact • Virtual Reality
The Associate Customer Success Manager at Transfr will drive product adoption, manage customer engagements, ensure smooth implementation processes, and maintain proactive communication for customer retention and satisfaction. The role includes collaborating with the Customer Success team to address challenges, gather customer feedback, and improve business metrics related to customer relationships.
Top Benefits:
401-K
Company Equity
Company Outings
+23 More
12 Days Ago
Tampa Bay, FL
Remote
705 Employees
Senior level
705 Employees
Senior level
Software • Analytics
As a Digital Customer Success Manager, you will engage proactively and reactively with multiple accounts to enhance product adoption and success. Collaborating with the Renewals team, you'll work on customer retention and growth, serving as a trusted advisor, and shaping strategies for the new Pooled CSM team.
Top Benefits:
401-K
Health Insurance
Paid Sick Days
+2 More
12 Days Ago
Tampa Bay, FL
Remote
16 Employees
Senior level
16 Employees
Senior level
Marketing Tech
The PR Customer Success Lead will oversee a team of Campaign Managers, ensuring high performance in delivering effective public relations strategies. Responsibilities include monitoring account health, driving customer renewals, and collaborating with product teams to enhance feature adoption while fostering team growth through hiring and training.
13 Days Ago
Tampa Bay, FL
Remote
400 Employees
120K-150K Annually
Senior level
400 Employees
120K-150K Annually
Senior level
HR Tech • Software
The Senior Customer Success Manager will manage complex enterprise client relationships, serve as a trusted advisor, drive user adoption, advocate for customer challenges, and lead initiatives to improve processes and customer engagement, ensuring satisfaction and loyalty throughout the post-sales lifecycle.
Top Benefits:
401-K Matching
Commuter Benefits
Company Equity
+32 More
14 Days Ago
Tampa Bay, FL
Remote
63 Employees
Mid level
63 Employees
Mid level
Healthtech • Software
As a Client Success Manager, you'll build and maintain relationships with key users in SMB accounts, ensuring they achieve their goals with our SaaS product. You'll support enterprise accounts, drive revenue growth through upselling, collaborate with product and support teams, and manage new customer implementations. This role requires critical thinking, problem-solving abilities, and strong communication skills.
12 Days Ago
Tampa Bay, FL
Remote
178 Employees
Mid level
178 Employees
Mid level
Edtech
As a Customer Success Manager at Securly, you will manage relationships with approximately 300 small school districts, focusing on driving customer satisfaction, retention, and account growth. Key responsibilities include proactive relationship management, needs assessment, account growth, and collaboration with other teams to enhance customer engagement.
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