Top Customer Success Jobs in Tampa Bay, FL

The Partner Success Manager will be responsible for managing health system, patient engagement, and pharma partner accounts, focusing on building relationships, ensuring timely delivery of solutions, and identifying growth opportunities. The role includes liaising with internal teams to enhance customer experience and tracking key account metrics while addressing client requests.

The Partner Success Manager at Mercury will manage external partners and internal operations for the Partner Success team, driving new activations, overseeing project management, reporting analytics, and ensuring top-tier customer service across various teams. The role requires excellent communication and organizational skills in a fast-paced environment.

The Partner Success Manager is responsible for managing relationships with integration partners, ensuring their post-sale success and support. This includes creating training content, conducting webinars, resolving issues, and collaborating cross-functionally to optimize integration outcomes and improve customer satisfaction.

The RCM Client Manager will manage client relationships and revenue cycle activities for assigned medical practices, focusing on performance monitoring and improvement. Responsibilities include analyzing A/R data to identify trends, resolving billing issues, conducting audits, and collaborating with internal teams and global partners to enhance overall client metrics.

As an Enterprise Customer Experience Manager, you will advocate for enterprise customers, ensuring their support agreements are fulfilled while monitoring customer health and facilitating proactive engagement. Your role will involve coordinating technical support, enhancing customer satisfaction, and analyzing feedback to improve service quality.