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Top Customer Success Jobs in Tampa Bay, FL

18 Days Ago
Tampa Bay, FL
Remote
684 Employees
Entry level
684 Employees
Entry level
AdTech
Join Anteriad's Customer Success team to provide top-quality support for digital products, manage campaign life cycles, and work closely with customers and internal teams. Enjoy a flexible work environment with professional growth opportunities and comprehensive benefits.
19 Days Ago
Tampa Bay, FL
Remote
59 Employees
Expert/Leader
59 Employees
Expert/Leader
Information Technology • Consulting
As a Customer Success Executive, you will focus on driving customer satisfaction and revenue growth through effective account management, stakeholder relationships, and innovative solutions. You'll oversee implementation handoffs, conduct business reviews, and identify upsell opportunities, while ensuring high customer satisfaction and performance management.
15 Days Ago
Tampa Bay, FL
Remote
329 Employees
Mid level
329 Employees
Mid level
Information Technology
As a Customer Success Manager at Glia, you will manage ongoing relationships with key clients, providing strategic advice and ensuring they derive maximum value from the platform. Your responsibilities include creating reports, collaborating with internal teams, and developing training initiatives while leveraging your expertise in complex SaaS products.
18 Days Ago
Tampa Bay, FL
Remote
350 Employees
Entry level
350 Employees
Entry level
Mobile • Security • Software • Cybersecurity
The Customer Success Manager at Keeper will be responsible for nurturing client relationships, meeting revenue quotas, negotiating renewals, upselling, and ensuring customer satisfaction and security through Keeper's solutions. This role requires strong technical knowledge and the ability to manage a portfolio of clients effectively.
Top Benefits:
401-K
Company Equity
Company Outings
+32 More
15 Days Ago
Tampa Bay, FL
Remote
300 Employees
106K-135K Annually
Mid level
300 Employees
106K-135K Annually
Mid level
Artificial Intelligence • Healthtech • Information Technology • Machine Learning
The Customer Success Manager at Apixio ensures successful project completion and customer retention by managing relationships, tracking project status, and coordinating efforts among internal teams. They also handle communication, prepare reports, and identify process improvements across customer project lifecycles.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+37 More
20 Days Ago
Tampa Bay, FL
Remote
400 Employees
Senior level
400 Employees
Senior level
AdTech • Big Data • Digital Media • Marketing Tech • Sales • Software • Data Privacy
The Client Success Lead at VideoAmp will oversee the post-sale Client Success team, managing client performance and relationships, fostering team growth, onboarding new hires, and developing strategies to meet client goals. This role requires strategic vision and collaboration with sales and leadership to enhance customer satisfaction and retention in a high-growth AdTech environment.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+59 More
16 Days Ago
Tampa Bay, FL
Remote
130 Employees
Senior level
130 Employees
Senior level
Software
As an Enterprise Customer Success Manager, you'll build long-term relationships with key stakeholders, increase product adoption, ensure renewals, manage customer feedback, and help strategically guide product development based on client needs. You'll own quarterly and annual retention metrics while assisting in upselling opportunities.
18 Days Ago
Tampa Bay, FL
Remote
90 Employees
150K-180K Annually
Entry level
90 Employees
150K-180K Annually
Entry level
Artificial Intelligence • Computer Vision • Machine Learning • Software
As a Customer Success Manager at Runway, you will be the primary contact for enterprise customers, ensuring they have a positive experience and derive maximum value from the company's services. Your role will involve onboarding customers, strategizing for engagement and growth, and leveraging analytics to monitor customer health and satisfaction. Key activities include collaborating with teams on customer support, documenting success stories, and translating customer feedback into insights for product improvement.
Top Benefits:
401-K
401-K Matching
Company Equity
+50 More
17 Days Ago
Tampa Bay, FL
Remote
37 Employees
Junior
37 Employees
Junior
Mobile • Security • Software
The Senior Customer Success Engineer at Corellium ensures customer success by providing technical support, guiding onboarding, resolving issues, and gathering feedback for product improvement. They work closely with sales and product development to maintain customer satisfaction and build a knowledge base of solutions.
19 Days Ago
Tampa Bay, FL
Remote
274 Employees
Senior level
274 Employees
Senior level
Big Data • Fintech • Database • Analytics • Financial Services
The Client Success Manager at Array is responsible for managing and growing a portfolio of high-value accounts, ensuring client satisfaction and revenue growth through strategic partnerships and tailored solutions. They work closely with cross-functional teams to develop customized offerings that align with client goals and maintain an understanding of industry trends to support clients effectively.
Top Benefits:
401-K
401-K Matching
Company Equity
+31 More
19 Days Ago
Tampa Bay, FL
Remote
226 Employees
Entry level
226 Employees
Entry level
Software
Acceldata is seeking an Enterprise Customer Success Manager to accelerate customer success by fostering trusted relationships, driving adoption, and ensuring customer advocacy. Responsibilities include managing customer portfolios, improving adoption rates, coordinating workshops, and proactively addressing renewal risks.
18 Days Ago
Tampa Bay, FL
Remote
2,427 Employees
90K-175K Annually
Senior level
2,427 Employees
90K-175K Annually
Senior level
Cloud • Software
The Enterprise Customer Success Manager at Five9 is responsible for building strong relationships with larger clients, ensuring they achieve their business objectives using Five9 solutions. The role involves collaborating cross-functionally with internal teams, monitoring customer success metrics, and proactively addressing any potential concerns to drive customer satisfaction and retention.
17 Days Ago
Tampa Bay, FL
Remote
880 Employees
Entry level
880 Employees
Entry level
Cloud • Software
The Graduate Customer Success Manager at Canonical focuses on supporting customers, addressing ticket requests, enriching documentation, driving campaigns, onboarding new users, and collaborating with sales and support teams to fulfill customer objectives while ensuring an optimal user experience.
Top Benefits:
401-K
Dental Insurance
Health Insurance
+3 More
17 Days Ago
Tampa Bay, FL
Remote
56 Employees
70K-75K Annually
Entry level
56 Employees
70K-75K Annually
Entry level
Edtech
As a Customer Success Manager at 12twenty, you will support university partnerships by managing relationships, guiding career center operations, and enhancing partner engagement through webinars and content creation, ensuring optimal use of the platform and partner satisfaction.
17 Days Ago
Tampa Bay, FL
Remote
397 Employees
112K-135K Annually
Entry level
397 Employees
112K-135K Annually
Entry level
Information Technology
The Program Manager in Digital Customer Success will lead and manage renewal and expansion customer journeys, focusing on B2B clients. They will implement digital lifecycle programs, optimize customer experiences, and analyze performance data to drive engagement and satisfaction.
17 Days Ago
Tampa Bay, FL
Remote
397 Employees
112K-135K Annually
Mid level
397 Employees
112K-135K Annually
Mid level
Information Technology
The Program Manager will lead and manage the digital adoption and utilization strategies for B2B customers, driving engagement through tailored digital experiences. Responsibilities include overseeing digital lifecycle programs, collaborating across teams, analyzing performance data, and optimizing customer success playbooks to maximize satisfaction and advocacy.
21 Days Ago
Tampa Bay, FL
Remote
20 Employees
Entry level
20 Employees
Entry level
Healthtech
As a Customer Success Representative, you will serve as the primary point of contact for clients, ensuring their satisfaction and retention through personalized support, training, and problem resolution. You will collaborate with internal teams to understand client needs and provide solutions, while also tracking customer engagement data and delivering training to enhance product usage.
17 Days Ago
Tampa Bay, FL
Remote
106 Employees
120K-140K Annually
Entry level
106 Employees
120K-140K Annually
Entry level
Healthtech
The Customer Success Project Manager at BioIntelliSense will lead cross-functional project teams, define project scope, and ensure customer satisfaction through effective project planning and execution. Responsibilities include managing customer relationships, onboarding, and resolving project-related issues while presenting updates to stakeholders.
21 Days Ago
Tampa Bay, FL
Remote
92 Employees
Junior
92 Employees
Junior
Legal Tech • Software
As a Customer Success Specialist, you will manage client portfolios, provide personalized service, onboard customers, and drive product adoption. You will collaborate with various departments to enhance customer satisfaction and retention, address high-level inquiries, and collect product feedback to improve the client experience.
19 Days Ago
Tampa Bay, FL
Remote
361 Employees
67K-89K Annually
Junior
361 Employees
67K-89K Annually
Junior
Software
The Client Success Manager (CSM) at Storable's Storage Division manages client relationships in the self-storage sector, driving product adoption and satisfaction. Responsibilities include consulting on business goals, facilitating business reviews, monitoring usage patterns, liaising between clients and product teams, and sharing insights across teams to enhance solutions.
18 Days Ago
Tampa Bay, FL
Remote
70 Employees
Senior level
70 Employees
Senior level
Software • Data Privacy
The Senior Customer Success Manager at Relyance AI will manage customer relationships post-implementation, ensuring adoption, retention, and expansion of services. Responsibilities include conducting meetings with executives, identifying customer needs for success, capturing feedback, collaborating with sales on renewals, and contributing to the development of the Customer Success organization.
Top Benefits:
401-K
Child Care Benefits
Commuter Benefits
+32 More
19 Days Ago
Tampa Bay, FL
Remote
27 Employees
Entry level
27 Employees
Entry level
Software
As a Customer Success Engineer at Decodable, you will ensure customer satisfaction with the platform, providing technical support and guiding users through onboarding. You'll advocate for customers internally, help identify new use cases, and manage customer feedback to enhance the product.
18 Days Ago
Tampa Bay, FL
Remote
80 Employees
110K-130K Annually
Senior level
80 Employees
110K-130K Annually
Senior level
Healthtech
As a Customer Success Manager at Eleos Health, you will enhance user engagement and product adoption across your accounts. You will lead upsell opportunities, understand client needs, monitor contract renewals, and work cross-functionally to meet customer goals, while conducting quarterly business reviews and presenting insights.
18 Days Ago
Tampa Bay, FL
Remote
68 Employees
Senior level
68 Employees
Senior level
Artificial Intelligence • Information Technology • Logistics • Machine Learning • Software
The Customer Assurance Manager will ensure that customers achieve their desired outcomes with Optimal Dynamics' logistics solutions. Responsibilities include driving product adoption, building strong customer relationships, managing customer success journeys, addressing challenges, and identifying growth opportunities. This role also involves coordinating with internal teams for seamless support and conducting training sessions for customer onboarding.
18 Days Ago
Tampa Bay, FL
Remote
420 Employees
70K-90K Annually
Junior
420 Employees
70K-90K Annually
Junior
Marketing Tech • Software
As an Analytics Services Manager, you will create and present actionable insights derived from large datasets to customers, help improve their business outcomes, conduct audits for report accuracy, and support customer-facing review meetings. You'll collaborate with Customer Success and Data Science teams.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+38 More
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