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Top Customer Success Jobs in Tampa Bay, FL
Join Anteriad's Customer Success team to provide top-quality support for digital products, manage campaign life cycles, and work closely with customers and internal teams. Enjoy a flexible work environment with professional growth opportunities and comprehensive benefits.
As a Customer Success Executive, you will focus on driving customer satisfaction and revenue growth through effective account management, stakeholder relationships, and innovative solutions. You'll oversee implementation handoffs, conduct business reviews, and identify upsell opportunities, while ensuring high customer satisfaction and performance management.
As a Customer Success Manager at Glia, you will manage ongoing relationships with key clients, providing strategic advice and ensuring they derive maximum value from the platform. Your responsibilities include creating reports, collaborating with internal teams, and developing training initiatives while leveraging your expertise in complex SaaS products.
The Customer Success Manager at Keeper will be responsible for nurturing client relationships, meeting revenue quotas, negotiating renewals, upselling, and ensuring customer satisfaction and security through Keeper's solutions. This role requires strong technical knowledge and the ability to manage a portfolio of clients effectively.
The Customer Success Manager at Apixio ensures successful project completion and customer retention by managing relationships, tracking project status, and coordinating efforts among internal teams. They also handle communication, prepare reports, and identify process improvements across customer project lifecycles.
The Client Success Lead at VideoAmp will oversee the post-sale Client Success team, managing client performance and relationships, fostering team growth, onboarding new hires, and developing strategies to meet client goals. This role requires strategic vision and collaboration with sales and leadership to enhance customer satisfaction and retention in a high-growth AdTech environment.
As an Enterprise Customer Success Manager, you'll build long-term relationships with key stakeholders, increase product adoption, ensure renewals, manage customer feedback, and help strategically guide product development based on client needs. You'll own quarterly and annual retention metrics while assisting in upselling opportunities.
As a Customer Success Manager at Runway, you will be the primary contact for enterprise customers, ensuring they have a positive experience and derive maximum value from the company's services. Your role will involve onboarding customers, strategizing for engagement and growth, and leveraging analytics to monitor customer health and satisfaction. Key activities include collaborating with teams on customer support, documenting success stories, and translating customer feedback into insights for product improvement.
The Senior Customer Success Engineer at Corellium ensures customer success by providing technical support, guiding onboarding, resolving issues, and gathering feedback for product improvement. They work closely with sales and product development to maintain customer satisfaction and build a knowledge base of solutions.
The Client Success Manager at Array is responsible for managing and growing a portfolio of high-value accounts, ensuring client satisfaction and revenue growth through strategic partnerships and tailored solutions. They work closely with cross-functional teams to develop customized offerings that align with client goals and maintain an understanding of industry trends to support clients effectively.
Acceldata is seeking an Enterprise Customer Success Manager to accelerate customer success by fostering trusted relationships, driving adoption, and ensuring customer advocacy. Responsibilities include managing customer portfolios, improving adoption rates, coordinating workshops, and proactively addressing renewal risks.
The Enterprise Customer Success Manager at Five9 is responsible for building strong relationships with larger clients, ensuring they achieve their business objectives using Five9 solutions. The role involves collaborating cross-functionally with internal teams, monitoring customer success metrics, and proactively addressing any potential concerns to drive customer satisfaction and retention.
The Graduate Customer Success Manager at Canonical focuses on supporting customers, addressing ticket requests, enriching documentation, driving campaigns, onboarding new users, and collaborating with sales and support teams to fulfill customer objectives while ensuring an optimal user experience.
As a Customer Success Manager at 12twenty, you will support university partnerships by managing relationships, guiding career center operations, and enhancing partner engagement through webinars and content creation, ensuring optimal use of the platform and partner satisfaction.
The Program Manager in Digital Customer Success will lead and manage renewal and expansion customer journeys, focusing on B2B clients. They will implement digital lifecycle programs, optimize customer experiences, and analyze performance data to drive engagement and satisfaction.
The Program Manager will lead and manage the digital adoption and utilization strategies for B2B customers, driving engagement through tailored digital experiences. Responsibilities include overseeing digital lifecycle programs, collaborating across teams, analyzing performance data, and optimizing customer success playbooks to maximize satisfaction and advocacy.
As a Customer Success Representative, you will serve as the primary point of contact for clients, ensuring their satisfaction and retention through personalized support, training, and problem resolution. You will collaborate with internal teams to understand client needs and provide solutions, while also tracking customer engagement data and delivering training to enhance product usage.
The Customer Success Project Manager at BioIntelliSense will lead cross-functional project teams, define project scope, and ensure customer satisfaction through effective project planning and execution. Responsibilities include managing customer relationships, onboarding, and resolving project-related issues while presenting updates to stakeholders.
As a Customer Success Specialist, you will manage client portfolios, provide personalized service, onboard customers, and drive product adoption. You will collaborate with various departments to enhance customer satisfaction and retention, address high-level inquiries, and collect product feedback to improve the client experience.
The Client Success Manager (CSM) at Storable's Storage Division manages client relationships in the self-storage sector, driving product adoption and satisfaction. Responsibilities include consulting on business goals, facilitating business reviews, monitoring usage patterns, liaising between clients and product teams, and sharing insights across teams to enhance solutions.
The Senior Customer Success Manager at Relyance AI will manage customer relationships post-implementation, ensuring adoption, retention, and expansion of services. Responsibilities include conducting meetings with executives, identifying customer needs for success, capturing feedback, collaborating with sales on renewals, and contributing to the development of the Customer Success organization.
As a Customer Success Engineer at Decodable, you will ensure customer satisfaction with the platform, providing technical support and guiding users through onboarding. You'll advocate for customers internally, help identify new use cases, and manage customer feedback to enhance the product.
As a Customer Success Manager at Eleos Health, you will enhance user engagement and product adoption across your accounts. You will lead upsell opportunities, understand client needs, monitor contract renewals, and work cross-functionally to meet customer goals, while conducting quarterly business reviews and presenting insights.
The Customer Assurance Manager will ensure that customers achieve their desired outcomes with Optimal Dynamics' logistics solutions. Responsibilities include driving product adoption, building strong customer relationships, managing customer success journeys, addressing challenges, and identifying growth opportunities. This role also involves coordinating with internal teams for seamless support and conducting training sessions for customer onboarding.
As an Analytics Services Manager, you will create and present actionable insights derived from large datasets to customers, help improve their business outcomes, conduct audits for report accuracy, and support customer-facing review meetings. You'll collaborate with Customer Success and Data Science teams.
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