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Top Remote Customer Success Jobs in Detroit, MI
Artificial Intelligence • Software
As a Technical Support Engineer, you will assist customers by diagnosing and troubleshooting software issues, managing ticket escalations, and providing enterprise-grade technical support. You will document troubleshooting steps and create knowledge base articles, while simultaneously building expertise on Legion's products and facilitating communications between customers and the engineering team.
Top Skills:
HTTPRestSQL
Healthtech • Pharmaceutical
The Implementation Specialist at Amino Health is responsible for managing customer onboarding by developing implementation plans, gathering requirements, and ensuring timely launches. This role requires collaboration with various teams, providing expert guidance, and improving processes for customer satisfaction.
Big Data • Cloud • Information Technology • Marketing Tech • Mobile
The Senior Customer Success Manager will focus on maintaining strong relationships with large enterprise clients, driving revenue growth, and identifying cross-sell and upsell opportunities. Responsibilities include analyzing sales options, managing customer health metrics, providing support, and collaborating with internal teams to enhance customer engagement.
Featured Jobs
Blockchain • Internet of Things • Cryptocurrency • NFT • Web3
As a DeFi Partner Success Manager at Aptos, you will build and maintain relationships with DeFi ecosystem partners, assist them with inquiries, and drive cross-functional collaboration across teams to enhance partnerships. You'll also stay updated on industry trends and manage partner information within the CRM.
Top Skills:
CryptoDefi
Food • Information Technology • Software
This role is an application for future customer-focused positions at Lunchbox, including implementation, onboarding, support, and customer success. Applicants will get a chance to select the role they are most qualified for and will be prioritized for future openings.
Consumer Web • eCommerce • Events • Fashion • Logistics • Retail • Design
Seeking an experienced Customer Experience Associate to join a work-from-home team. Responsibilities include engaging and educating customers, resolving issues, and collaborating with various teams. Must have strong communication and organizational skills.
Software
As an Integrations Specialist at Vividly, you will lead the integration lifecycle, working with ERP systems and collaborating closely with implementation and engineering teams. You'll assist in building and supporting customer integrations, troubleshoot live systems, and ensure scalable integration solutions. Excellent communication skills are necessary to effectively engage with both technical and non-technical stakeholders.
Top Skills:
GraphQLPython
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Fintech • Mobile • Payments • Software
The SMB Customer Success Manager at Solutions By Text will manage a wide portfolio of clients, focusing on driving product adoption, customer retention, and expansion through data-driven engagement strategies and cross-functional collaboration. Responsibilities include monitoring customer health, identifying risks, and implementing scalable solutions to address client needs.
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Fintech
The Client Success Specialist I at Credible assists customers by addressing inquiries and providing tech support through various communication channels. Responsibilities include responding to inquiries, making follow-up calls, identifying trends affecting client experience, and contributing feedback to leadership, all while ensuring a high level of customer satisfaction.
Information Technology • Software • Consulting
The Client Partner will manage relationships with high-tech clients, focusing on business growth and delivering tailored AI and digital transformation solutions. Responsibilities include client engagement, account growth, solution selling, and ensuring client satisfaction, while collaborating with technical teams.
Top Skills:
AIMachine Learning
Top remote Companies in Detroit, MI Hiring Customer Success Roles
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