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Top Remote Customer Success Jobs in Detroit, MI
eCommerce • Information Technology • Marketing Tech • Software
The VP of Customer Success oversees the customer journey, ensuring maximum product value through onboarding and support. This role develops customer satisfaction strategies, manages customer success teams, and utilizes data to enhance customer engagement and retention.
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10 Days Ago
Edtech
The Sr. Benefits Specialist is responsible for managing the daily administration of employee benefits programs, including health plans, retirement benefits, leave of absences, and compliance with regulations. This role involves collaborating with employees and vendors, processing enrollments and claims, and ensuring the accuracy of benefits data. The specialist will also support open enrollment and evaluate costs and efficiencies of benefits programs.
Healthtech • Information Technology • Software
The Technical Account Manager at Availity is responsible for fostering client relationships and ensuring customer success by addressing technical challenges, providing strategic guidance, and collaborating with internal teams. This role acts as a trusted advisor, optimizing the use of the company’s healthcare solutions.
Top Skills:
Electronic Health RecordsHealthcare Data SystemsInteroperability Standards
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Healthtech • Pharmaceutical
The Telepharmacist performs remote pharmacy duties across multiple hospitals, engaging with clinicians to improve patient outcomes. Responsibilities include reviewing medication orders, conducting clinical interventions, and ensuring compliance with regulations. They must learn various pharmacy information systems and maintain accurate records while providing quality care and drug information to clients.
Cloud • Fintech • Insurance • Software
The Senior Director of Customer Success Management leads a team of Customer Success Managers, ensuring effective execution of strategies for customer retention, satisfaction, and expansion. This role includes managing strategic customer relationships, mentoring team members, and collaborating with various departments to enhance customer value and drive operational excellence.
Top Skills:
SaaSSQL
Machine Learning • Cybersecurity
The Senior Customer Success Manager will drive customer loyalty and implementation of Trellix Solutions by developing relationships with key stakeholders, creating success plans, handling escalations, and identifying risks to customer goals. This role requires excellent communication skills and experience in account management in the SaaS or Cybersecurity industry.
Marketing Tech
The Client Services Executive manages client relationships, ensuring exceptional service and support. Responsibilities include overseeing client portfolios, driving satisfaction, identifying growth opportunities, and conducting regular reviews. Strong analytical skills and attention to detail are essential for this role to proactively address service issues and meet client needs while ensuring compliance with contractual agreements.
Other • Real Estate
As a Client Integration Specialist, you will guide new owners through onboarding, ensuring that software and systems are properly set up. You will test AI commands and phone lines, facilitate training on new features, and assess franchise owner needs for successful implementations.
Top Skills:
AI
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Software
The Lead Customer Success Manager will manage strategic customer accounts, develop success plans, educate clients on product features, assist with digitalization efforts, and drive customer renewal and growth. The role requires collaboration with internal teams and acting as the Voice of the Customer, providing feedback and insights to enhance service delivery.
Marketing Tech
The Outbound Lead Generation Specialist will focus on researching and identifying potential clients, executing outbound campaigns, managing a sales pipeline, qualifying leads, and collaborating with sales and marketing teams to improve lead generation strategies.
Top Skills:
Crm Systems
Top remote Companies in Detroit, MI Hiring Customer Success Roles
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