Talent Community - Customer

Posted 10 Hours Ago
Hiring Remotely in United States
Remote
Entry level
Food • Information Technology • Software
A collection of powerful digital ordering platforms for restaurants, by restaurateurs.
The Role
This role is an application for future customer-focused positions at Lunchbox, including implementation, onboarding, support, and customer success. Applicants will get a chance to select the role they are most qualified for and will be prioritized for future openings.
Summary Generated by Built In

We are a fully remote company. Must be consistently available between 10:00 AM and 6:00 PM Eastern Time.


Thank you for your interest in Lunchbox! Please note, this is NOT an open job, this is an application for future job openings within our Customer organization. This will give you the advantage to beat the 'crowd' and get your resume seen before the job goes live! We listed the common roles below. When you apply, you will get the opportunity to select which job you're most qualified for. We can’t wait to meet you! 🤝


- Implementation /Onboarding

- Support

- Configurations

- Customer Success


What We Are

Lunchbox.io is a collection of enterprise solutions that redefine the digital restaurant experience. You can't put us in a box because we're the whole package. We're an exceedingly savvy team of tech and food enthusiasts. We help build out performance tools to drive guests to restaurants — and only restaurants! Lunchbox is for restaurateurs, by restaurateurs, and we're shouting that from the rooftops! We're led by food people who care. Our team has won some fun culture awards, and you can find us in the press. We regularly launch stuff that helps the industry, and we're not afraid to roll up our sleeves and get dirty. We raised the largest Series A in FoodTech ($22 million) and most recently raised a Series B ($50 million), both led by Coatue.


Some Awesome Benefits:

- 100% remote from anywhere in the US

- Up to $500 stipend to set up your workspace or purchase your own device

- Competitive salary and equity packages

- Comprehensive health coverage (medical, dental, and vision)

- Online mental health therapy — we make wellness a priority!

- Unlimited PTO from day one and paid leave for all new parents

- Annual professional development stipend

- The coolest perk ever — we’ll pay for any food-related tattoo!

Lunchbox’s biggest asset is our people. We work to shape an equitable and inclusive culture that amplifies voices, fuels performance and collaboration, and fosters a sense of trust and belonging for all. We know that, similar to the restaurant industry that we serve, different views and experiences are advantages, and help us drive better business. We strive for the awareness, education, celebration, and recognition of not only our people but for diversity, inclusion, and equity across our organization. 


Lunchbox is an Equal Opportunity and Affirmative Action Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. This means, we do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.

The Company
HQ: New York City, NY
225 Employees
On-site Workplace
Year Founded: 2019

What We Do

We’re a collection of enterprise solutions that redefine the digital restaurant experience. You might find us a little biased, but not in this category; we’re committed and unwavering to our mission and initiatives — all day and everyday. You can’t put us in a box because we’re the whole package. We’re an exceedingly savvy team of tech and food enthusiasts. We help build out performance tools to drive guests to restaurants — and only restaurants!

Lunchbox is for restaurateurs, by restaurateurs, and we’re shouting that from the rooftops! We know what we wanted, needed, and never got. We’re led by food people who care. We regularly launch stuff that helps the industry and we’re not afraid to roll up our sleeves and get dirty.

Why Work With Us

We provide learning and development opportunities to help you grow and thrive at Lunchbox! Diversity comes from the top, which is reflected in our growing team of all-ages BIPOC & working parents. As a fully remote company, we stay connected with fun and social virtual events. Not to mention, we're a welcoming, collaborative, and badass team!

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