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Top Remote Customer Success Jobs

2 Days Ago
Portland, OR, USA
Remote
75 Employees
Mid level
75 Employees
Mid level
Information Technology • Software
As a Customer Success Manager at VETRO, you will drive customer satisfaction and retention by managing relationships, advocating for customer needs, and leading initiatives for process improvement. You will collaborate with various teams to ensure customers achieve their desired outcomes and to identify upsell opportunities.
5 Days Ago
Tennessee, USA
Remote
185 Employees
Entry level
185 Employees
Entry level
Healthtech
The Customer Success Executive is tasked with ensuring client satisfaction and retention, addressing customer issues, and facilitating communication between customers and internal teams to optimize product usage and client experience.
5 Days Ago
USA
Remote
Senior level
Senior level
Software
The Senior Manager, Customer Success will oversee operations for strategic customer accounts, guiding the Customer Success team to enhance customer engagement and satisfaction. Key responsibilities include driving retention strategies, analyzing portfolio health, mentoring team members, and collaborating with sales for expansion opportunities.
3 Days Ago
United States
Remote
304 Employees
100K-120K Annually
Senior level
304 Employees
100K-120K Annually
Senior level
Software
As a Customer Success Manager, you will manage long-term relationships with customers, ensuring a seamless onboarding process, maintaining training sessions, and driving growth through strategic account plans. You will advocate for customers' needs by collaborating with various teams to resolve issues and propose improvements across the organization.
2 Days Ago
USA
Remote
299 Employees
75K-125K Annually
Senior level
299 Employees
75K-125K Annually
Senior level
Big Data • Software
As a Customer Success Manager at Affinity, you'll advocate for Mid-Market customers through renewals and upselling. You'll interface cross-functionally with sales, product, and engineering to ensure a high level of client satisfaction and product adoption. Your strategic input will help shape the customer experience and deliver outstanding results.
3 Days Ago
United States
Remote
289 Employees
Junior
289 Employees
Junior
Edtech
As a Customer Success Manager, you'll enhance customer satisfaction and retention through proactive engagement, regular check-ins, and addressing concerns. You will help drive revenue growth by upselling and advocating for customer needs while promoting the adoption of a new SaaS model.
3 Days Ago
Central, TX, USA
Remote
103 Employees
Senior level
103 Employees
Senior level
Artificial Intelligence • Machine Learning • Software
As a Senior Customer Success Manager at TRACTIAN, you will manage customer projects in the manufacturing maintenance sector, ensuring satisfaction, driving operational excellence, and implementing successful ROI strategies. Responsibilities include supporting customers with service usage, promoting growth, and delivering project training. You will collaborate with stakeholders to enhance customer experiences and maintain reliability programs.
5 Days Ago
US
Remote
208 Employees
85K-105K Annually
Junior
208 Employees
85K-105K Annually
Junior
Big Data • Healthtech • Information Technology • Analytics
As a Customer Success Associate, you will manage relationships and provide consultative services to healthcare clients. Responsibilities include conducting business reviews, training users on Clarify’s products, overseeing customer engagement, and identifying upsell opportunities. Strong project management, problem-solving skills, and knowledge of healthcare environments are essential for success in this role.
3 Days Ago
USA
Remote
142 Employees
Senior level
142 Employees
Senior level
Cloud • Software
The Manager of Customer Success Engineering will oversee and mentor a team of Customer Success Engineers, ensuring smooth onboarding of new customers to the ArmorCode platform, improving customer adoption rates, managing integrations, and enhancing customer relationships. The role involves proactive problem solving and collaboration with internal teams based on customer feedback.
2 Days Ago
United States
Remote
197 Employees
Senior level
197 Employees
Senior level
Healthtech
As a Senior Customer Success Manager at Sword Health, you will manage the client lifecycle for union customers, build strategic relationships, and demonstrate Sword’s value through performance monitoring and reporting. You will also advocate for customer needs internally and contribute to the development of account plans to enhance client success and satisfaction.
3 Days Ago
8 Locations
Remote
150 Employees
Senior level
150 Employees
Senior level
HR Tech • Other • Social Impact • Software • Analytics
The Customer Success Manager at Syndio is responsible for guiding a dedicated portfolio of customers in achieving their workplace equity goals, building relationships, advising on compliance and product usage, and collaborating closely with various internal teams to ensure customer delight and success.
2 Days Ago
United States of America
Remote
1,200 Employees
211K-246K Annually
Senior level
1,200 Employees
211K-246K Annually
Senior level
Healthtech • Mobile • Software
The VP of Customer Success will lead teams, develop and implement business strategies focused on customer satisfaction and revenue growth, and build relationships with clients in various segments. Responsibilities include overseeing customer success teams, engaging internal partners for effective material delivery, and facilitating cross-organizational collaboration to ensure customer success and operational delivery.
Top Benefits:
401-K
401-K Matching
Commuter Benefits
+40 More
2 Days Ago
29 Locations
Remote
Mid level
Mid level
Software
As a Customer Success Manager at Amplemarket, you will manage customer accounts, ensuring successful onboarding and ongoing satisfaction. You will track key metrics, identify expansion opportunities, and advocate for the customer’s needs within the company to enhance their experience with our AI-powered sales platform.
4 Days Ago
13 Locations
Remote
32 Employees
Entry level
32 Employees
Entry level
Software • Business Intelligence
The Customer Success Manager role involves developing relationships with clients, understanding product technicalities, providing onboarding support, creating sales presentations, collaborating with internal teams, and analyzing market trends. This position focuses on ensuring customer satisfaction and driving product usage.
2 Days Ago
USA
Remote
350 Employees
Mid level
350 Employees
Mid level
Healthtech • HR Tech • Software
The Pharmacy Client Success Associate serves as the primary contact for clients regarding PBM operational matters, facilitating communication and issue resolution between clients and internal teams. Responsibilities include tracking and managing client requests, providing updates, and ensuring compliance with client performance guarantees while delivering high-quality service.
Top Benefits:
401-K
Commuter Benefits
Company Equity
+47 More
5 Days Ago
DC, USA
Remote
510 Employees
Entry level
510 Employees
Entry level
AdTech • Digital Media • News + Entertainment • Other
In this role, the Associate of Client Success will support the Local advertising team by managing post-sale client activities such as creative development, asset collection, and reporting, while collaborating with cross-functional teams to ensure smooth execution of campaigns.
Top Benefits:
401-K
Commuter Benefits
Company Outings
+44 More
4 Days Ago
USA
Remote
59 Employees
100K Annually
Mid level
59 Employees
100K Annually
Mid level
Fitness
The Customer Success Director will manage client partnerships and ensure alignment between client expectations and service delivery. Responsibilities include developing client relationships, managing a team, and leading projects to ensure exceptional execution and client satisfaction.
3 Days Ago
United States
Remote
120 Employees
120K-140K Annually
Senior level
120 Employees
120K-140K Annually
Senior level
Security • Software • Cybersecurity
The Customer Success Manager at DuploCloud will oversee onboarding projects, ensuring customers adopt solutions effectively. The role requires strong technical knowledge of cloud technologies, project management, and collaboration with customers and internal teams to enhance the customer experience and drive product adoption.
2 Days Ago
USA
Remote
23 Employees
Mid level
23 Employees
Mid level
Software
The Bookkeeper at doola will serve as the primary contact for onboarding clients, managing financial transactions, preparing statements, and optimizing workflows. This role involves maintaining accurate financial records, communicating with clients, and collaborating with internal teams to support client success.
5 Days Ago
New Jersey, USA
Remote
972 Employees
81K-112K Annually
Senior level
972 Employees
81K-112K Annually
Senior level
Software
The Customer Success Manager is responsible for maximizing revenue and building relationships with a portfolio of accounts. This role includes onboarding customers, managing client interactions, and collaborating with internal teams while ensuring customer satisfaction and success. The manager prepares audits, escalates issues, and leads regular touchpoints to maintain client engagement and success.
2 Days Ago
2 Locations
Remote
59 Employees
39K-159K Annually
Mid level
59 Employees
39K-159K Annually
Mid level
Software
The Senior Customer Success Manager at OfferFit will lead efforts to ensure customer satisfaction by overseeing use cases, driving renewals and upsells, and facilitating close relationships with clients. The role involves conducting data analyses using Excel and SQL, presenting insights, and advocating for customer needs within the company.
4 Days Ago
USA
Remote
700 Employees
Senior level
700 Employees
Senior level
Artificial Intelligence • Cloud • Legal Tech • Professional Services • Software
The Senior Customer Success Manager at DISCO will oversee client onboarding, ensuring they effectively utilize DISCO products. Responsibilities include account management, driving customer satisfaction, identifying upsell opportunities, and advocating for clients' needs within the organization. Collaborative work across teams and strategic planning will be crucial for enhancing customer retention and driving revenue growth.
Top Benefits:
401-K
401-K Matching
Child Care Benefits
+40 More
4 Days Ago
New York, NY, USA
Remote
318 Employees
Entry level
318 Employees
Entry level
Food • Sales • Software • Travel • Hospitality
This is an opportunity to join the North America Customer Success Team at SevenRooms. The role involves building relationships and supporting hospitality operators in creating exceptional guest experiences. Candidates are encouraged to submit resumes for future openings, highlighting the company's commitment to customer retention and the hospitality industry.
Top Benefits:
401-K
Adoption Assistance
Child Care Benefits
+57 More
3 Days Ago
United States
Remote
300 Employees
Entry level
300 Employees
Entry level
Cloud • Mobile • Software
The Customer Success Manager at BuildOps will engage with customers to ensure they receive maximum value from the software. Responsibilities include developing success plans, monitoring customer satisfaction metrics, collaborating on support issues, and advocating for customer needs within the product team. The role requires travel to customer sites and aims for enhanced product adoption and retention.
Top Benefits:
401-K
Child Care Benefits
Company Equity
+59 More
5 Days Ago
USA
Remote
71 Employees
Senior level
71 Employees
Senior level
Information Technology • Consulting
The Customer Success Manager will be responsible for client support, managing relationships through onboarding and business reviews, and ensuring clients maximize their use of Intentwise products. They will collaborate with various teams to resolve client issues and stay updated on industry advancements.
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