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Top Remote Customer Success Jobs
The Bookkeeper at doola will serve as the primary contact for onboarding clients, managing financial transactions, preparing statements, and optimizing workflows. This role involves maintaining accurate financial records, communicating with clients, and collaborating with internal teams to support client success.
The Customer Success Manager is responsible for maximizing revenue and building relationships with a portfolio of accounts. This role includes onboarding customers, managing client interactions, and collaborating with internal teams while ensuring customer satisfaction and success. The manager prepares audits, escalates issues, and leads regular touchpoints to maintain client engagement and success.
The Senior Customer Success Manager at OfferFit will lead efforts to ensure customer satisfaction by overseeing use cases, driving renewals and upsells, and facilitating close relationships with clients. The role involves conducting data analyses using Excel and SQL, presenting insights, and advocating for customer needs within the company.
The Senior Customer Success Manager at DISCO will oversee client onboarding, ensuring they effectively utilize DISCO products. Responsibilities include account management, driving customer satisfaction, identifying upsell opportunities, and advocating for clients' needs within the organization. Collaborative work across teams and strategic planning will be crucial for enhancing customer retention and driving revenue growth.
This is an opportunity to join the North America Customer Success Team at SevenRooms. The role involves building relationships and supporting hospitality operators in creating exceptional guest experiences. Candidates are encouraged to submit resumes for future openings, highlighting the company's commitment to customer retention and the hospitality industry.
The Customer Success Manager at BuildOps will engage with customers to ensure they receive maximum value from the software. Responsibilities include developing success plans, monitoring customer satisfaction metrics, collaborating on support issues, and advocating for customer needs within the product team. The role requires travel to customer sites and aims for enhanced product adoption and retention.
The Customer Success Manager will be responsible for client support, managing relationships through onboarding and business reviews, and ensuring clients maximize their use of Intentwise products. They will collaborate with various teams to resolve client issues and stay updated on industry advancements.
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The Client Success Manager at StackAdapt will support self-serve clients using the StackAdapt advertising platform. Responsibilities include resolving client inquiries, analyzing data for insights, ensuring timely resolution of incidents, and collaborating with sales and technical teams to enhance product offerings. The role requires independent work in a fast-paced, innovative environment.
As a Customer Success Manager at Syndio, you will manage relationships with enterprise clients, guiding them on workplace equity strategies and compliance. Your role includes advising customers, collaborating with internal teams, and influencing service strategies to enhance customer satisfaction and renewals.
The Customer Success Engineer at WordPress VIP ensures technical success for customers using the platform by providing technical support, architectural consulting, and addressing complex problems. This role involves interacting with customers through tickets and calls, promoting platform knowledge, and ensuring expedient support.
As a Customer Success Manager at FORM, you will oversee customer onboarding, provide training, support, and actionable insights on the GoSpotCheck platform. You will build relationships with stakeholders, manage projects, and communicate our value to customers, ensuring their continued engagement and satisfaction throughout their lifecycle.
As a Client Success Manager, you will ensure client success by aligning services with business objectives, fostering relationships, monitoring account health, and optimizing services. You will also drive satisfaction, manage renewals and upselling opportunities, and analyze client feedback to enhance service quality.
As a Senior Customer Success Manager at TRACTIAN, you will manage customer projects in manufacturing, ensuring satisfaction and driving operational excellence. You will support customers with CBM and CMMS initiatives, guarantee optimal ROI, and implement new projects while training stakeholders. Excellent communication skills and a business-oriented mindset are essential.
As a Senior Customer Success Manager at TRACTIAN, you will manage customer projects within the manufacturing sector, ensuring satisfaction and fostering growth through operational excellence. You'll be responsible for supporting customers, driving ROI, and successfully implementing new projects, while collaborating with stakeholders and potentially traveling up to 25% of the time.
The Customer Success Manager enhances customer experience by managing customer success workflows, overseeing ticketing processes, and providing training. This role collaborates with multiple teams to resolve customer pain points and manages vendor relationships to ensure optimal product utilization.
In this role, you will empower organizations to achieve workplace equity by managing customer relationships, advising on equity strategies, and driving user engagement with Syndio's tools. You'll collaborate with various teams to understand customer needs and help them navigate compliance and usage needs.
As the Senior Manager of Customer Success, you will lead a team of Customer Success Managers, ensuring high customer satisfaction and driving ROI from the Iterable platform. You will foster relationships with customers, identify growth opportunities, and develop strategic initiatives to enhance customer retention. The role involves managing team performance, creating training materials, and collaborating with various departments to address customer needs effectively.
As a Client Success Associate at Cherre, you will play a key role in ensuring client success and satisfaction by contributing to client-facing processes, policies, and values. You will support Client Success Managers in maintaining relationships with platform users and data partners, assist in API and custom dashboard projects, and monitor and resolve client issues through the Intercom ticketing system.
As a Customer Success Manager at Posit, you'll enhance adoption and retention of our data science tools by educating users, managing renewals, collaborating with sales, and representing customer feedback to inform product development. You’ll also work closely with the Solutions Engineering team to implement our professional products.
The Senior Customer Success Manager will lead customer onboarding, establish relationships with clients, coordinate meetings with internal teams, prepare renewal audits, and deliver executive reviews while managing customer issues and documentation. This role requires strong communication skills and proficiency in Salesforce and Microsoft/Google tools.
The Senior Customer Success Manager at DTN will drive customer adoption of services, manage a book of business, provide support and feedback, collaborate with sales and technical teams, and develop strategies to grow the customer base while ensuring customer health and retention.
The Customer Success Associate Director will manage customer relationships, ensuring effective adoption of CommerceIQ's platform. Responsibilities include understanding customer needs, managing advertising budgets, performing data analysis for strategic insights, and collaborating with internal teams. This role requires strong communication skills and experience with enterprise-level retail media campaigns.
The Customer Success Manager at Syndio will engage with clients to ensure their workplace equity goals are met. Responsibilities include guiding customer strategy, building relationships for renewals, and collaborating with internal teams to design solutions.
As a Customer Success Manager, you will deliver elite experiences by owning customer relationships, ensuring retention and satisfaction, managing onboarding, and analyzing feedback. You will collaborate across teams, promoting customer-centric initiatives and advocating for product improvements while leveraging data insights to drive customer health metrics.
As a Customer Success Manager at Cartwheel, you will build relationships with Arizona school districts, driving their success and ensuring excellent collaboration with the Cartwheel team. Your role involves managing school district partnerships, providing strategic guidance, and working closely with clinical leads to support mental health initiatives. You will contribute to developing the program and ensure alignment with statewide educational goals.
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