Top Remote Customer Success Jobs

The Account Director at CommerceIQ will lead strategic initiatives to drive customer satisfaction and retention, manage complex relationships, and negotiate contracts. The role involves problem-solving to meet customer needs and leading cross-functional teams to deliver results. The director will also analyze customer metrics to improve engagement and serve as a thought leader in the CPG and e-commerce sectors.

As a Customer Success Manager, you will be responsible for driving customer satisfaction and retention through the entire customer lifecycle, including onboarding, engagement, renewals, and expansion, while building strong relationships and achieving business metrics.

As a Customer Success Manager at Attentive, you will foster relationships with strategic customers, oversee programs, conduct accurate revenue forecasting, and identify opportunities for growth by consulting on the use of Attentive's products. You will work collaboratively with internal teams to ensure client satisfaction and retention.

The EDI On-boarding Customer Success Manager will oversee the onboarding process for customers, utilizing EDI solutions, ensuring effective integration and communication with customers throughout the process. Responsibilities include managing project timelines, providing training, and acting as a customer advocate, while collaborating with various internal teams to enhance customer experience.

The Customer Success Manager at Syndio will guide customers in achieving workplace equity goals by building relationships, ensuring ongoing compliance, and advising on strategies. Responsibilities include engaging with decision-makers, collaborating with teams, and continuously identifying customer needs to improve services.

The Customer Success Manager at Alloy Automation will oversee the end-to-end customer experience, focusing on onboarding, technical education, and long-term growth strategies. The role involves coordinating with revenue and product teams, solving technical issues, and fostering a feedback loop to enhance the platform's future development.

As a Customer Success Manager at nTop, you will help drive customer adoption and growth, leading engagement activities and serving as the main point of contact. You will analyze customer health, ensure renewals, and gather customer feedback for the Product team while collaborating with internal teams to enhance customer satisfaction.

As a Customer Success professional at Goalbook, you will work with school districts and leaders to implement effective instructional practices. Your role includes performing renewals, delivering training sessions, and analyzing usage data to enhance user engagement, requiring strong organizational and interpersonal skills, along with 30% travel.

The Senior Customer Success Manager at xSuite North America supports customers transitioning from sales to active users by fostering strong relationships, conducting product demonstrations, coordinating sales efforts, and addressing customer concerns. The role requires excellent communication and relationship-building skills while working within a dynamic team environment.

As a Senior Customer Success Manager, you will lead customer engagement and plan success strategies for Adobe's strategic accounts, drive product adoption, and improve customer experiences with strong communication and organizational skills. You will be a key point of contact throughout the customer lifecycle and collaborate with internal teams to ensure measurable outcomes for clients.

As a Customer Success Manager at VETRO, you will drive customer satisfaction and retention by managing relationships, advocating for customer needs, and leading initiatives for process improvement. You will collaborate with various teams to ensure customers achieve their desired outcomes and to identify upsell opportunities.

The Customer Success Executive is tasked with ensuring client satisfaction and retention, addressing customer issues, and facilitating communication between customers and internal teams to optimize product usage and client experience.

The Senior Manager, Customer Success will oversee operations for strategic customer accounts, guiding the Customer Success team to enhance customer engagement and satisfaction. Key responsibilities include driving retention strategies, analyzing portfolio health, mentoring team members, and collaborating with sales for expansion opportunities.

As a Customer Success Manager, you will manage long-term relationships with customers, ensuring a seamless onboarding process, maintaining training sessions, and driving growth through strategic account plans. You will advocate for customers' needs by collaborating with various teams to resolve issues and propose improvements across the organization.

As a Customer Success Manager at Affinity, you'll advocate for Mid-Market customers through renewals and upselling. You'll interface cross-functionally with sales, product, and engineering to ensure a high level of client satisfaction and product adoption. Your strategic input will help shape the customer experience and deliver outstanding results.

As a Customer Success Manager, you'll enhance customer satisfaction and retention through proactive engagement, regular check-ins, and addressing concerns. You will help drive revenue growth by upselling and advocating for customer needs while promoting the adoption of a new SaaS model.

As a Senior Customer Success Manager at TRACTIAN, you will manage customer projects in the manufacturing maintenance sector, ensuring satisfaction, driving operational excellence, and implementing successful ROI strategies. Responsibilities include supporting customers with service usage, promoting growth, and delivering project training. You will collaborate with stakeholders to enhance customer experiences and maintain reliability programs.