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Top Remote Customer Success Jobs
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The Customer Success Manager at Arrow focuses on maintaining and growing CloudHealth customer relationships. Responsibilities include driving sales and renewals, developing strategic business plans, engaging partners, and exceeding renewal growth targets. Strong communication and problem-solving skills, along with extensive experience in SaaS and Cloud sales, are essential.
The Customer Success Manager at RunPod will focus on driving customer retention, facilitating renewals, and identifying growth opportunities. This role involves managing client portfolios, monitoring product usage and customer health analytics, and collaborating with internal teams to enhance the customer experience. Strong communication skills and an analytical mindset are key for success in this innovative startup environment.
The Senior Strategic Customer Success Manager at Samsara will work closely with major clients in the US and Canada, providing strategic advice on leveraging Samsara's technology to enhance operational efficiency and drive business value, while managing the customer lifecycle from onboarding to renewal.
As a Strategic Customer Success Manager at Samsara, you will partner with complex customers, address their unique challenges, advise on leveraging Samsara solutions effectively to ensure customer renewals and expansions. You'll collaborate with cross-functional teams to enhance overall customer satisfaction and success in physical operations.
The Director of Customer Success will define the strategic vision for the Customer Success function, manage a high-performing team, advocate for customer needs, and drive measurable business outcomes. Responsibilities include collaborating with sales and product management, refining best practices, and analyzing client trends for strategic planning.
The Director of Customer Success & Services leads the organizational vision for customer outcomes and product adoption. This role involves designing service offerings, managing a global team, and collaborating with cross-functional departments to enhance customer experience and achieve business growth.
The Enterprise Customer Success Manager will build strong relationships with large enterprise customers, drive product adoption, and advocate for a positive customer experience. They will collaborate with internal teams to onboard clients and identify growth opportunities, while monitoring account usage trends and addressing renewal risks.
As a Senior Customer Success Manager at Workiva, you'll manage the customer lifecycle to ensure ROI from the Workiva platform, drive adoption, develop relationships with key stakeholders, consult on best practices, and advocate for customers internally. The role involves identifying risks, managing communication, and achieving revenue retention targets.
Lead the Customer Success team at Findigs, ensuring clients maximize value from our rental platform. Responsibilities include coaching, managing onboarding processes, conducting performance reviews, and acting as the customer's voice for feedback to internal teams.
The Enterprise Customer Success Manager at Maestro will drive continuous improvement in customer experiences, managing upsells, renewals, or implementations through team collaboration. This role requires deep customer discovery and multi-stakeholder alignment to ensure success in client engagements.
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The Manager of Enterprise Customer Success will lead a team of six CSMs, focusing on customer satisfaction, retention, product adoption, and expansion within enterprise accounts. Responsibilities include coaching the team, developing customer success strategies, managing renewals, and acting as an executive sponsor for key accounts, while collaborating cross-functionally to enhance customer experiences.
The Head of Customer Success will lead the Enterprise Customer Success team, focusing on engagement and growth for large non-profit customers. Responsibilities include developing workflows, mentoring team members, executing growth strategies, and building relationships with executive stakeholders to drive ROI for clients.
The Client Success Manager will manage key customer relationships and lead customer support by onboarding clients, obtaining feedback, and building operational processes. They should be data-driven, strategic, and detail-oriented, capable of thriving in a fast-paced environment.
The Customer Success Specialist at Cala Health engages with users of their products, providing training and support to ensure maximum value. Responsibilities include building relationships, educating customers, documenting interactions, and collaborating with marketing and product development.
As a Client Success Manager, you will manage relationships with clients, ensuring successful delivery of services and onboarding new clients. Responsibilities include tracking key metrics, collaborating with different teams, and maintaining high service levels while achieving quarterly targets.
As a Senior Manager of Customer Success at SOCi, you will lead and mentor a team of Customer Success Managers to enhance customer experiences and maximize the value of SOCi's SaaS platform. Responsibilities include overseeing customer success initiatives, managing enterprise-level client relationships, collaborating with various departments, and refining processes to ensure retention and growth.
The Sr. Manager of Customer Success will lead customer engagement, enhance team performance, and ensure exceptional service. Responsibilities include coaching teams, monitoring KPIs, and collaborating cross-functionally to improve customer journeys and retention. This role emphasizes strategic leadership in managing customer success initiatives.
The Client Success Executive will manage client relationships at Altera, ensuring client satisfaction and success by aligning organizational strategies, reviewing objectives, and tracking performance metrics. Responsibilities include strategic planning, identifying opportunities for value, and resolving client issues while promoting improvements and client adherence to best practices.
As a Digital Customer Success Manager at Alcon, you'll lead customer onboarding, manage relationships, provide training on digital health solutions, advocate for customer needs, monitor success metrics, and collaborate with sales and product teams for improvements.
As a Customer Success Manager at Syndio, you will guide enterprise customers in achieving workplace equity goals while managing relationships, ensuring compliance, and driving product usage. The role involves collaborating with various teams to implement customer strategies, influence service delivery, and participate in training on workplace equity.
The Senior Customer Success Associate is responsible for managing customer relationships, developing success strategies, analyzing performance metrics, and ensuring program success through tailored initiatives. The role involves collaboration with various internal teams and building trusted relationships with client stakeholders to support account growth and renewal discussions.
As a Customer Experience Manager at Alma, you will lead a team to enhance customer experiences by coaching team leads and specialists, analyzing operational bottlenecks, and fostering an inclusive culture. Your role involves collaborating with other teams to identify trends and improve processes for both providers and clients.
The Account Director at CommerceIQ will lead strategic initiatives to drive customer satisfaction and retention, manage complex relationships, and negotiate contracts. The role involves problem-solving to meet customer needs and leading cross-functional teams to deliver results. The director will also analyze customer metrics to improve engagement and serve as a thought leader in the CPG and e-commerce sectors.
As a Customer Success Manager, you will be responsible for driving customer satisfaction and retention through the entire customer lifecycle, including onboarding, engagement, renewals, and expansion, while building strong relationships and achieving business metrics.
As a Customer Success Manager at Attentive, you will foster relationships with strategic customers, oversee programs, conduct accurate revenue forecasting, and identify opportunities for growth by consulting on the use of Attentive's products. You will work collaboratively with internal teams to ensure client satisfaction and retention.
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