North America Customer Success @ 7R

Posted 7 Hours Ago
Hiring Remotely in New York, NY
Remote
Entry level
Food • Sales • Software • Travel • Hospitality
A leading marketing and operations platform for growing restaurants in the hospitality industry.
The Role
The role involves being part of the North America Customer Success Team at SevenRooms, focusing on building relationships with hospitality operators to enhance guest experiences and retention through a comprehensive platform.
Summary Generated by Built In

Are you interested in joining our North America Customer Success Team but aren't currently seeing a posting? Not a worry! Please feel free to drop your resume and contact details here so that we can get acquainted & keep in touch for the future. Thank you so much for considering SevenRooms in your job search and we look forward to opening the door! 

About SevenRooms

SevenRooms is a guest experience and retention platform that helps hospitality operators create exceptional experiences that drive revenue and repeat business. Trusted by thousands of hospitality operators around the world, SevenRooms powers tens of millions of guest experiences each month across both on- and off-premises. From neighborhood restaurants and bars to international, multi-concept hospitality groups, SevenRooms is transforming the industry by empowering operators to take back control of their businesses to build direct guest relationships, deliver exceptional experiences and drive more visits and orders, more often. The full suite of products includes reservation, waitlist and table management, online ordering, mobile order & pay, review aggregation, email marketing and marketing automation.

Founded in 2011 and venture-backed by Amazon, Comcast Ventures and PSG, SevenRooms has dining, hotel F&B, nightlife and entertainment clients globally, including: Marriott International, MGM Resorts International, Mandarin Oriental Hotel Group, Wynn Resorts, Jumeirah Group, Hard Rock Hotels & Resorts, Wolfgang Puck, Michael Mina, Bloomin’ Brands, José Andrés Group, Union Square Hospitality Group, Australian Venue Company, The Wolseley Hospitality Group, Dishoom, Live Nation and Topgolf.

SevenRooms has been recognized as a top employer for its people-first approach by publications including:

  • Inc. Best Workplaces (2023, 2022, 2020)
  • Inc. 5000 (2023, 2022)
  • Ragan’s Platinum HR Awards Finalist (2022)
  • Built in Best Places to Work NYC (2023, 2022, 2021, 2020) 
  • Built in Best Place to Work NYC - Midsize Companies (2023, 2022) 
  • VentureFizz Unique PTO (2022)
  • Forbes Best Startup Employers (2022) 

SevenRooms is an equal opportunity workplace and an affirmative action employer. We welcome all qualified applicants regardless of race, color, ancestry, religion, sex (including pregnancy and related conditions), national origin, sexual orientation, age, marital status, disability (physical or mental), gender identity, gender expression, genetic information, veteran status, citizenship, immigration status, or any other classification, category or characteristic protected by applicable federal, state or local laws.  We understand the importance of creating a more diverse and inclusive workplace and celebrate our employees for their differences.

View our Prospective Employee Privacy Notice by visiting https://bit.ly/2P6ey4M

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The Company
HQ: New York, NY
318 Employees
Remote Workplace
Year Founded: 2011

What We Do

SevenRooms is a leading marketing and operations platform for growing restaurants in the hospitality industry. From Michelin star gems to local favorites, the all-in-one platform helps restaurants increase sales, delight guests, and keep them coming back, automatically.

The full suite of products includes reservations, waitlist and table management, review aggregation, referrals, email marketing, and marketing automation.

Founded in 2011 and venture-backed by Amazon, Comcast Ventures and PSG, SevenRooms has more than 13,000 dining, hotel F&B, nightlife and entertainment clients globally.

Why Work With Us

Our people make SevenRooms a magical place to work. We are building an organization that prioritizes transparency, innovation and meaningful connections. We encourage our team members to show up as their authentic selves, and their energy and talents help us create a diverse and inclusive workplace for all.

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