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Top Remote Customer Success Jobs in Buffalo, NY
The Quality Assurance Partner executes sales quality monitoring assessments, reporting results to management and assisting in agent coaching and training. The role collaborates with sales leadership and carrier partners to maintain quality and compliance standards, requires continuous knowledge update on industry regulations, and showcases company values in practice.
The Client Implementation Specialist at Sage will handle the onboarding of new clients by managing project implementation, providing training, and leading go-live events. This role involves building relationships with community stakeholders, troubleshooting issues, and ensuring successful product deployment and user adoption.
The T2 Dev/Prod Support Specialist supports Platform Science in enhancing their partner support processes. This role involves relationship building, training documentation, onboarding integrations, and managing partner escalations while effectively communicating with various teams.
The Customer Support Specialist at Brightree is responsible for diagnosing and resolving customer inquiries related to the Brightree application. The role involves providing technical and non-technical support, tracking customer issues, and ensuring satisfaction with consultative responses. The representative works closely with customers to address specific needs and escalates cases when necessary, all while maintaining documentation according to standard procedures.
Company Description
👋🏼 We're Nagarro. We are a digital product engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale — across all devices and digital mediums, and our people exist everywhere in the world (18,000+ experts across 33 countries, to be exact). Our work culture is dynamic and non-hierarchical. We're looking for great new coll...
The Customer Success Manager at Toku is responsible for developing and maintaining relationships with customers, ensuring payroll accuracy, and resolving payroll-related inquiries. The role involves onboarding clients, troubleshooting payroll discrepancies, and collaborating with internal teams to enhance customer satisfaction.
As a Scheduling Representative, you will coordinate customer shipments by scheduling appointments via email, phone, or customer TMS, ensuring optimal customer service and working closely with other teams to enhance the delivery process and load optimization.
The Senior Customer Experience Strategist at Bixal will enhance federal CX landscapes and improve service delivery by establishing CX practices in government agencies, facilitating workshops, managing customer research operations, and aligning technology with customer experience goals.
As a Partner Success Manager, you will manage relationships with college campus partners, provide reporting, and seek opportunities for upsells and contract renewals. Your role includes implementing training and crafting strategic success plans while being empathetic to the challenges of young adult mental health.
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As a Customer Support Representative, you will assist clients primarily through email and phone, perform data entry tasks, follow up on cases daily, and ensure accurate communication with clients and vendors. Responsibilities include quality assurance checks, documenting interactions, and resolving client issues in a timely manner.
Top remote Companies in Buffalo, NY Hiring Customer Success Roles
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