Top Remote Customer Success Jobs in Buffalo, NY

Outlier is seeking skilled Portuguese writers to assist in training AI models by reviewing and writing in Portuguese. This remote, flexible role involves classifying AI-generated responses and ensuring factual accuracy in content. Candidates should have background in writing or translation.

The ERP Systems Administrator will oversee the technical deployment and management of the Infor LN ERP system, ensuring it aligns with Agility Robotics' manufacturing processes. This role involves system configuration, data management, cross-functional collaboration, user empowerment, and continuous improvement while ensuring security and compliance in high-tech manufacturing environments.

The Customer Success Manager will nurture and grow relationships with Arize customers, drive adoption of AI solutions, manage renewals and upsells, and identify growth opportunities. This role requires collaboration with the Customer Success Engineering team and effective communication to ensure customer satisfaction and healthy account management.

The Director of Client Success will lead the U.S. client success organization, developing and executing strategies to ensure client value realization with Altera's digital health solutions. This includes managing a high-performing leadership team, driving client adoption, retention, and growth, while overseeing onboarding, implementation, and measuring performance indicators for operational excellence.

The Client Experience Manager will oversee client interactions, operational processes, and support strategies to enhance client satisfaction and ensure timely issue resolution. Responsibilities include analyzing healthcare claims data, reviewing client-facing reports for accuracy, onboarding users, managing client inquiries, and facilitating communication on invoices and SLAs.

As a Customer Success Associate, you will ensure customer satisfaction by managing integrations, building relationships, and collaborating with cross-functional teams. You will onboard new customers, monitor account health, and advocate for customer needs within the company. Your role includes facilitating communication between customers and internal teams to enhance user experience and drive value from payment technology solutions.

The Quality Assurance Partner executes sales quality monitoring assessments, reporting results to management and assisting in agent coaching and training. The role collaborates with sales leadership and carrier partners to maintain quality and compliance standards, requires continuous knowledge update on industry regulations, and showcases company values in practice.