Scheduling Representative

ARE YOU INTERESTED IN JOINING A HYPER-GROWTH LOGISTICS TECH COMPANY?

Loadsmart is a growth-stage start-up technology company valued at over $1 billion (a Tech Unicorn)!

 We are looking for agile, data-oriented Scheduling Representative to join our team! We are seeking a representative who thrives in a dynamic and fast-paced global company. You will be in charge of coordinating a customer's shipments by booking and scheduling to ensure we provide an optimal customer service experience within a teamwork based and tech driven company.

DEPARTMENT: Sales- Account Management

LOCATION: Philippines

WHAT YOU GET TO DO:

• Schedule appointments via email, phone, or customer TMS based on customer requirements.
• Work with members of other teams to guarantee a smooth delivery process.
• Work with the Customer Sales team to improve specific customer scheduling process to ensure optimal loads
• Work with Carrier Sales team to optimize loads to improve carrier sourcing
• Assist with challenging requests and know when they should be escalated.

REQUIRED QUALIFICATIONS:

• 6m+ Logistics/Brokerage experience required
• Experience high-volume scheduling, coordinating, or planning in a fast paced environment
• Proven ability to maintain high levels of customer service
• Fluent in English - Strong verbal and written communication skills 
• Familiarity with US geography
• Go-getter attitude with the ability to come up with solutions to challenges

WORKING AT LOADSMART: Global

• Competitive base salaries - we believe in rewarding top talent 
• Loadie Time Off - PTO and sick days without a limit
• Signing bonus - because you will work remotely, you will use it as you like: to set up your home office, get a new laptop or buy that amazing coffee machine to make your days happier :)

Apply today!

At Loadsmart, we believe our biggest asset is our people. We are proud to be an equal opportunity employer, hiring and developing individuals from diverse backgrounds and experiences to add to our collaborative culture. Loadsmart treats all candidates and employees with respect and does not discriminate in our recruiting, hiring, and promoting processes, including on the basis of race, color, religion, sex, age, sexual orientation, gender identity and/or expression, national origin, veteran status, or disability.

It is the policy of Loadsmart that all offers of employment made shall be contingent upon successful completion of electronic background check(s). These checks will be job-related, consistent with business necessity and conducted by our vendor, pursuant to all applicable laws, rules, policies and procedures of our candidates' specific locale.