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Top Remote Customer Success Jobs in Buffalo, NY
Artificial Intelligence • Professional Services • Business Intelligence • Consulting • Cybersecurity • Generative AI
The role involves leading the enhancement of the Icertis CLM platform, mentoring staff, managing client accounts, and driving innovative solutions.
Top Skills:
Agile MethodologiesAi CapabilitiesAzure DevopsData ManipulationIcertis ClmStatistical Modeling
Artificial Intelligence • Big Data • Logistics • Machine Learning • Software • Transportation
The Customer Success Manager will build relationships with clients to enhance customer experience, drive product adoption, ensure satisfaction, and identify upsell opportunities.
Top Skills:
SaaSSupply Chain Software
Cloud • Greentech • Other • Energy
The Director of Customer Support will expand the customer support team, develop account playbooks, optimize support models, and drive customer experience initiatives.
Top Skills:
LinuxOrchestration TechnologyStorageVirtualization
Cloud • Greentech • Other • Energy
The Senior Contracts Specialist will manage procurement processes, supplier relationships, and contract negotiations, ensuring compliance and operational efficiency.
Top Skills:
CoupaErpSaaS
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Artificial Intelligence • Healthtech • Information Technology • Natural Language Processing • Software • Analytics • Generative AI
The Technical Implementation Consultant leads the onboarding of clients and partners, ensuring integration of terminology solutions into healthcare IT systems and addressing technical issues.
Top Skills:
APIsC#Cs/HtmlFlat FilesJavaScriptJson/XmlPythonSftpsSQL
Artificial Intelligence • Marketing Tech • Software
The Client Experience Manager ensures client success and satisfaction with Movable Ink's platform, driving ROI and fostering relationships with world-class brands while collaborating with internal teams.
Top Skills:
APIsCSSEspsHTMLMarketing AnalyticsMarketing AutomationSaaS
Edtech • Kids + Family • Mobile • Social Impact • Transportation
The Regional Director of Customer Success will lead client relationships and a high-performing team, focusing on retention, data-driven strategies, and cross-functional collaboration to enhance customer outcomes.
Healthtech • Information Technology • Software • Telehealth
As a Technical Implementation Specialist, you will onboard health systems, manage integrations, troubleshoot issues, and enhance client satisfaction through effective communication and teamwork.
Top Skills:
ConfluenceExcelGoogle SheetsJIRAMonday.Com
Big Data • Fintech • Mobile • Payments • Financial Services
The Associate Client Success Manager will manage client relationships, promote growth within platform partners, and implement initiatives for increased usage of Affirm's services.
Top Skills:
Crm SoftwareMS OfficeSalesforce
Fintech • Financial Services
As a Customer Service Representative, you will handle client interactions, providing support and solutions while maintaining high quality service standards in a remote call center environment.
Top Skills:
Crm SoftwareDesktop Computer
Fintech • Financial Services
As a Bilingual Client Retention Specialist, you will assist clients with financial hardship, focusing on retention through education, empathy, and customized solutions.
Top Skills:
Crm System
Fintech • Financial Services
The Client Retention Specialist educates clients on financial hardship programs, deescalates issues, retains clients, and achieves retention targets through empathetic communication.
Top Skills:
Customer Relationship Management (Crm)
Fintech • Machine Learning • Payments • Software • Financial Services
As a Customer Service Coordinator, you will assist customers, demonstrate strong communication skills, and manage inquiries with empathy. Responsible for maintaining a positive customer experience by providing support and finding solutions.
Top Skills:
Internet Connection
Fintech • Machine Learning • Payments • Software • Financial Services
Lead and optimize customer support services while ensuring system reliability and performance. Drive innovation and high-performing team mentorship.
Top Skills:
CloudData ManagementOperational EngineeringSaaS
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Top remote Companies in Buffalo, NY Hiring Customer Success Roles
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