Top Remote Customer Success Jobs in Buffalo, NY

The Technical Integration Specialist - API provides advanced technical services and support for customer and third-party vendor API integrations for Nextech Software Products. Responsibilities include resolving integration issues, supporting customers, maintaining a knowledgebase, and working with technical teams to ensure smooth integrations.

The Customer Success Manager will oversee the entire post-sale customer journey, focusing on training, building relationships, monitoring customer health, and enhancing customer satisfaction. The role involves strategic advice, upselling, managing customer data in a CRM, and ensuring product updates meeting customer needs.