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Top Remote Customer Success Jobs in Buffalo, NY
The Client Partner in Life Sciences at Datavant is responsible for understanding client business needs to drive customer growth, retention, and satisfaction. This role includes managing the sales process for Life Sciences solutions, building relationships with clients, and collaborating with cross-functional teams to achieve company objectives.
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The Customer Success Manager at Syndigo is responsible for ensuring clients have a positive experience with the company's products and services. This involves building relationships, educating clients on the solutions, providing reports on metrics, and collaborating with internal teams to meet clients' needs and drive retention.
The Customer Success Manager will ensure clients have a smooth experience with Enerex's software by guiding onboarding, delivering training sessions, creating documentation, offering customer support, and managing client relationships. They will collaborate with cross-functional teams to advocate for client needs and gather feedback.
Customer Relations Specialist responsible for client onboarding, support, and relationship management. Fluent in English, highly organized, and experienced in remote work. Skilled in project management and communication.
Provide daily support to users of software, analyze problems, troubleshoot issues, and collaborate with product development team to enhance software.
The Insurance Verification Specialist is responsible for verifying all insurance coverages, determining patient responsibility, and communicating financial responsibilities to patients. The role involves working with various health plans to verify coverage and eligibility and obtaining necessary authorizations while maintaining excellent organizational and communication skills.
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The Customer Success SME III at Coinbase drives operational excellence via process enhancements and tooling improvements. The role involves collaborating with teams to optimize support processes, utilizing data analysis, managing improvements, and ensuring a phenomenal customer experience. This individual will actively engage in hands-on production tasks and proactively identify customer needs to streamline the customer journey.
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The Named Support Representative is responsible for managing relationships with enterprise-level accounts, providing technical support, and collaborating with internal teams to resolve customer issues. They will host meetings, provide project updates, and facilitate communication between customers and Agiloft's engineering and support teams.
The Head of Customer Support will lead the customer support team to enhance customer satisfaction by managing onshore and offshore resources, ensuring effective multi-channel support, resolving technical issues, and driving continuous improvement in customer experience and operational efficiency.
As a Loss Control Representative, you'll assess commercial auto risks, improve risk selection, and provide services to enhance relationships with agency partners and insureds. Your role involves creating loss control reports, using technology for risk reduction, and assisting with special projects while also performing training and communication duties.
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