Top Remote Customer Success Jobs in Boston, MA

The Tier 1 Support Engineer will provide technical and triage support for API integrations, acting as the liaison between clients and internal teams. Responsibilities include guiding clients through technical issues, facilitating data integration solutions, and managing relationships with technology partners.

The Customer Support Specialist will handle customer inquiries via voice and chat, providing professional service and troubleshooting technical issues. Responsibilities include maintaining records of interactions, collaborating with the team, and suggesting improvements to enhance customer experience.

As a Senior Growth Specialist, you will manage user acquisition for the earnings product, utilizing data-driven strategies to efficiently scale channels like DSPs and Google. You will work closely with the product team and VP of corporate development, overseeing a significant budget and reporting performance metrics to stakeholders.

As a Customer Success Manager at PerformYard, you will establish lasting relationships with customers, support product implementation, lead training sessions, and advocate for customer needs within the organization. Your role is to ensure client satisfaction and drive product usage while achieving responsiveness and quality goals.

The Customer Success Engineer will engage with customers, addressing queries and guiding them through the implementation of cloud security products. Responsibilities include resolving issues, providing technical support, maintaining knowledge base resources, and collaborating with various teams to enhance customer experience and product features.

The Client Director in the Salesforce Account Executive role will be responsible for driving sales through solution selling within the Salesforce partner ecosystem, developing account strategies, building relationships with clients, and ensuring successful project delivery. They will work closely with the sales teams at Salesforce to create and execute business plans, targeting key relationships in the CBS, TMT, and MAE sectors.

The Customer Support Representative will provide technical support and training to customers, manage support queues, maintain the customer knowledge base, advocate for customers, and implement scalable support processes. This is an opportunity to shape the support function in a growing startup.