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Top Remote Customer Success Jobs in Boston, MA
The Senior Health and Science Specialist will focus on raising awareness for ATTR-CM disease among healthcare providers in diverse specialties. The role involves developing and executing strategic business plans, utilizing advanced selling skills, and building relationships with stakeholders to drive patient identification and treatment. Compliance with regulations is essential, along with collaboration across teams.
The Senior Health and Science Specialist will focus on promoting ATTR-CM awareness among healthcare professionals across various specialties. Responsibilities include developing business plans, leveraging marketing resources, educating stakeholders on the disease, and ensuring compliance with company policies. The role requires strong business acumen and teamwork to drive patient recognition and connection to available treatments.
The Senior Customer Success Manager will lead customer engagement, ensuring maximum value from data solutions. Responsibilities include relationship-building, guiding clients through onboarding, providing training, and advocating for customer feedback to refine the service offerings.
The Regional Customer Service Manager benchmarks customer satisfaction levels, develops business plans for improvements, interacts with senior management, coordinates team activities, implements customer responsiveness programs, monitors reviews, and manages direct reports' performance to enhance service quality in the assigned region.
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The Client Engagement Manager will build relationships with utility partners and oversee grid monitoring projects. Responsibilities include managing key utility accounts, developing account plans, collaborating with technical and business stakeholders, and driving customer satisfaction through innovative solutions and effective communication.
The Deal Desk Specialist at Coupa will manage the Deal Desk function, assisting the sales team with deal structuring, quoting, pricing, and contract approvals. The role requires collaboration with finance and other corporate functions to ensure compliance with regulatory and financial controls. Responsibilities include managing data quality in Salesforce, analysing pricing proposals, and participating in RFP processes.
The Senior Customer Success Manager at Definitive Healthcare drives product adoption, engagement, and retention, working closely with Account Executives. This role includes fostering senior-level business relationships, overseeing deliverables, managing client issues, and ensuring customers realize the value of solutions offered.
As a Technical Account Manager, you'll lead customer accounts for Nasuni, providing technical guidance and advocating for best practices. You will develop trusted relationships, track ongoing issues, and guide customers in utilising Nasuni's solutions while ensuring effective communication and collaboration across teams.
The Enterprise Customer Success Manager will build strong relationships with large enterprise customers, drive product adoption, and advocate for a positive customer experience. They will collaborate with internal teams to onboard clients and identify growth opportunities, while monitoring account usage trends and addressing renewal risks.
The Strategic Customer Success Manager at Smartcat will manage a portfolio of 15-20 high-revenue accounts, focusing on enhancing customer engagement, driving product adoption, and uncovering growth opportunities. The role requires a strong understanding of customer needs, effective communication, and collaboration across teams.
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The Customer Support Specialist at Grammarly will provide timely and empathetic support, assist with product-related issues, maintain positive customer relations, and contribute to team efficiency. Responsibilities include troubleshooting, training, and refining customer service procedures.
Top remote Companies in Boston, MA Hiring Customer Success Roles
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