Top Remote Customer Success Jobs in Boston, MA
The Senior Customer Success Leader will ensure clients maximize the value of Ekotrope's technology and data solutions. Responsibilities include managing customer relationships, guiding them through lifecycle processes, providing training and consulting support, and advocating for customers' needs within the company.
In this role, you will manage a high-touch onboarding process for enterprise clients in the mortgage servicing industry, drive customer adoption of digital tools, identify growth and risk mitigation opportunities, mentor junior team members, maintain accurate customer records, and facilitate executive business reviews to enhance client relationships.
Support the legal team by managing workflow assignments, updating legal documentation, tracking legal tasks, providing administrative support, and coordinating tasks with attorneys and internal clients.
Featured Jobs
.png){kind=logo}
As an Enterprise Customer Success Manager at Datadog, you will proactively drive new product attachment and strong relationships with strategic customers. You'll advocate for customers, collaborate with internal teams, manage onboarding, and monitor usage trends for contract growth. Ideal candidates are customer-centric with 3+ years experience, knowledgeable in Fortune 1000 companies, strong communicators, and have B2B tech or SaaS experience.
As a Customer Adoption Manager at Definitive Healthcare, you will play a critical role in supporting customers to adopt and maximize the value of the product, contributing to customer retention and satisfaction. Responsibilities include monitoring performance indicators, designing plays and programs, tracking success metrics, and collaborating with cross-functional teams to enhance client engagement and product adoption.
The Onboarding Manager at Tebra is responsible for leading the onboarding experience for new customers, ensuring successful implementation of software solutions. This role involves communication, training, and project management to guarantee customer satisfaction and successful product adoption. The position requires strong analytical, negotiation, and multitasking abilities in a fast-paced environment.
The Supplier Follow-Up Specialist manages supplier relationships, tracks order performance, resolves discrepancies, and ensures timely deliveries. They will provide feedback to suppliers and coordinate with internal teams to align supplier activities with strategic objectives.
As a Customer Success Engineer, you will support a portfolio of clients by managing the implementation, onboarding, adoption, and growth of the Quantum Metric platform. You will develop custom JavaScript functions, configure alerts and reports, and guide clients in achieving their digital strategy objectives.
The Client Experience Associate will support clients by learning the Movable Ink platform, assisting Client Experience Managers, gathering requirements for campaigns, preparing reports, managing schedules, and troubleshooting queries, ultimately aiming for self-management of client accounts in the future.
The Client Partner at Babylist will be responsible for generating new business and creating media relationships with CPG partners. This role requires knowledge of the CPG space, the ability to adapt pitches to client needs, and the skill to craft compelling narratives. Maintaining strong relationships with existing partners and delivering persuasive sales presentations are essential to maximize investment with Babylist.
Top remote Companies in Boston, MA Hiring Customer Success Roles
See All
_1.jpg)
.png){kind=logo}
All Filters
No Results
No Results
