Top Remote Customer Success Jobs in Boston, MA
The Client Relationship Executive at PwC will manage sales pursuits and pipelines, promoting the PwC brand and services. The role includes developing sales strategies, ensuring resource allocation for sales opportunities, and building long-term client relationships. The executive will encourage innovation within the team and uphold business ethics, contributing to the firm's revenue growth.
In this role, you will develop and implement strategies to promote PwC's brand and services, manage sales pursuits, and close sales opportunities, while fostering long-term relationships with clients and supporting team growth.
In this role, you will manage client relationships and drive long-term revenue for PwC. You'll design and implement communication programs, contribute to pricing strategies, and develop sales tactics. Your responsibilities will include improving team dynamics, identifying market gaps, and fostering long-term relationships with clients to enhance value for the firm.
As a Technical Account Manager, you'll lead customer accounts for Nasuni, providing technical guidance and advocating for best practices. You will develop trusted relationships, track ongoing issues, and guide customers in utilising Nasuni's solutions while ensuring effective communication and collaboration across teams.
As a Fulfillment Excellence Specialist at ezCater, you will support the implementation of technology and workflows, lead cross-functional projects, and enhance communication between teams. Responsibilities include coordinating meetings, identifying workflow bottlenecks, providing user support for tools like Jira and Zendesk, and ensuring the accuracy of Fulfillment Excellence data through analysis.
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The Customer Success Manager is responsible for ensuring customer satisfaction and success within their assigned accounts. They collaborate with Account Executives and other team members to promote product adoption and engagement, anticipating customer needs, and improving the customer experience.
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The Experience Banker provides remote support via phone and online chat for various banking services. Responsibilities include assisting customers with online banking issues, processing account changes, verifying online enrollments, answering inquiries, and supporting the Experience Banking Manager.
The Senior Customer Success Leader will ensure clients maximize the value of Ekotrope's technology and data solutions. Responsibilities include managing customer relationships, guiding them through lifecycle processes, providing training and consulting support, and advocating for customers' needs within the company.
The Director of Enterprise Customer Success at Drata will lead a team of Customer Success Managers, ensuring enterprise clients achieve their desired outcomes, manage customer relationships, and develop effective strategies for customer satisfaction, retention, and growth. This role requires strong leadership, analytics, and a deep understanding of client needs and account management.
As a Call Center Servicing Specialist at Hometap, you'll provide exceptional customer service by responding to homeowner inquiries via calls and emails. You'll also explain investment and insurance documents, create settlement statements, and review subordination requests, while maintaining accurate records in the system.
The role of Sales Director involves developing and executing strategic plans to achieve revenue goals, managing client relationships, understanding market trends, and overseeing sales activities to grow strategic partnerships in the data-driven marketing sector.
The Senior Customer Success Manager will build strong relationships with customers, guide them through onboarding and product adoption, and ensure customer satisfaction. Responsibilities include troubleshooting issues, providing education on product features, and facilitating seamless communication across internal teams to improve customer outcomes and retention rates.
Top remote Companies in Boston, MA Hiring Customer Success Roles
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