Top Customer Success Jobs in New York City, NY
As a Customer Success Senior Manager, you will lead the Customer Success team, manage client relationships, oversee onboarding, implement retention strategies, assess team performance, collaborate across departments, and drive continuous improvement in customer experience.
The Retention and Recovery Specialist I interacts with clients to assist in the return of rental equipment and convert clients to private pay services. Responsibilities include managing phone calls, resolving issues, answering inquiries, maintaining detailed documentation, and meeting productivity goals.
As a Client Consultant at Yieldstreet, you will enhance relationships with high-net-worth clients, educate them on investment strategies, and drive growth through tailored solutions and exceptional service. The role requires you to engage with existing clients, identify new opportunities, and collaborate with multiple teams focusing on investor education and support.
The End User Support Specialist provides high-quality customer service and technical support for end-user computer and networking issues. Responsibilities include installation, configuration, troubleshooting of desktop computers and software, and performing maintenance actions either remotely or on-site.
Senior Contract Specialist at Progyny responsible for negotiating contract terms, preparing contracts, and providing feedback on various contract types. Must ensure compliance with regulations and company policies, track contract progress, and collaborate with internal and external stakeholders. Requires 7 years of experience in commercial agreements and 2 years in healthcare or related industry.
TYLin is seeking a Risk Management Specialist to support infrastructure projects, including Rail & Transit Transportation. Responsibilities include developing Risk Management Plans, facilitating risk workshops, maintaining project risk registers, and generating risk reports. Qualifications include a bachelor's degree in a STEM field, five years of experience in engineering and construction, and certifications such as PRMP or PMI-RMP.
The Market Outreach Specialist develops awareness and adoption of energy-efficient technologies, manages relationships with contractors, leads outreach tactics to recruit customers and trade allies, and coordinates events while tracking progress against program goals.
As a Customer Success Manager, you will engage proactively with clients to understand their needs, develop tailored success plans, and enhance customer relationships. Responsibilities include cross-selling, conducting check-ins, preparing for renewals, and advocating for customers within the company.
The Community Engagement Specialist will connect communities to health resources, manage relationships with community partners, track and evaluate engagement efforts, and organize community events to promote well-being and health equity.
The Senior Manager, Customer Experience will oversee customer-facing teams, improve customer registration and onboarding processes, develop customer success strategies, monitor key metrics, and drive continuous improvement. This role necessitates collaboration with other departments to advocate for customer needs and ensure high satisfaction levels.
Top Companies in New York City, NY Hiring Customer Success Roles
See All
.png)
All Filters
No Results
No Results
