Top Customer Success Jobs in New York City, NY

Socium Media is a performance marketing agency seeking exceptional talent to join their team. The agency focuses on helping brands grow their business and recognizes the importance of employee well-being. They offer various benefits, including unlimited PTO, healthcare coverage, and a 401(k) plan. The job encourages applicants who may not meet all criteria but are excited about the opportunity.

As an Associate within the Client Success team at Sotheby's Financial Services, you will be responsible for operational functions including loan underwriting, collateral management, and servicing activities for a portion of the US-managed SFS portfolio. You will interact with clients, work closely with all levels of the organization, and ensure proper support of the portfolio and continuous improvement of SFS processes.

The Customer Success Manager will develop client relationships to promote retention and loyalty, manage program timelines, and ensure successful delivery of services. Responsibilities include collaboration across teams, managing client expectations, and improving internal processes using project management software and CRM systems.

The Billing Specialist will handle account collections, interact with customers regarding credit and payment issues, resolve disputes, and provide collaborative support to ensure customer satisfaction. Responsibilities include maintaining communication with corporate and non-corporate accounts and managing past due accounts effectively.

The Partner Success Manager will support capital markets and payment enterprises in integrating and using the Aptos protocol. Responsibilities include building relationships, addressing partner inquiries, collaborating across teams, and ensuring partner satisfaction and success with the Aptos services.

The Customer Success Specialist at Global Relay provides exceptional service to customers, manages accounts, reconciles, upsells, and addresses inquiries. They collaborate with internal teams to resolve issues and maintain strong relationships with small and medium-sized businesses (SMB).

The Selling Specialist is responsible for driving sales at Sephora stores in NYC through education and support, building relationships with management, executing events, and improving visual merchandising and inventory management practices.