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Top Customer Success Jobs
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Retail
Customer Experience Managers oversee store standards including customer service and operational processes. They coach associates, manage escalations, and ensure safety procedures are followed. CXMs are involved in training, recognize good customer service, and support associates' performance and hiring processes. They also perform managerial duties like opening and closing the store, ensuring efficient store operations and safety compliance.
Retail
As a Customer Experience Manager at The Home Depot, you will lead store standards in customer service, coach associates, manage store operations, and ensure safety. You'll work closely with the store leadership team to enhance customer experiences and boost associate engagement. Responsibilities include training staff, addressing customer escalations, and ensuring compliance with policies for a safe working environment.
Retail
The Customer Experience Manager at The Home Depot oversees execution of store standards, focusing on customer service, associate coaching, and safety. They handle customer service escalations, ensure operational processes are followed, and maintain the store's readiness. In addition, they teach and train associates, provide feedback on performance, and ensure compliance with company policies.
Consulting
As a Bilingual Survey Interviewer at ICF, you will conduct health-focused surveys, engaging with the public and accurately recording responses using a CATI system. The role requires active communication skills and the ability to manage time effectively while working part-time remotely.
Automotive • Hardware • Logistics
The Customer Service Representative fulfills customer orders and manages incoming calls. Responsibilities include responding to inquiries, handling order entry, negotiating prices, maintaining inventory, partnering with account representatives for customer satisfaction, and ensuring efficient shipping methods.
Automotive • Hardware • Logistics
The role involves providing customer support through on-site installation, troubleshooting, service, and repair of complex equipment and systems. Responsibilities include interpreting customer needs, ensuring operational quality, providing assistance in system operation and maintenance, and serving as a liaison with customers.
Automotive • Hardware • Logistics
The On-Site Customer Service Representative II is responsible for meeting customer expectations, handling customer inquiries and orders, negotiating prices, maintaining inventory levels, and fostering customer relationships. This role involves guiding less experienced representatives and addressing customer needs effectively.
Featured Jobs
Fitness
The Experience Specialist Lead will oversee the guest experience team, guiding processes for itinerary building and managing guest services. Responsibilities include training staff, maintaining service standards, collaborating with other departments, and ensuring guest satisfaction through effective communication and problem-solving.
Healthtech • Pharmaceutical
The EAP Field Consultant provides clinical support through assessment, consultation, education, and triage services to organizations and employees. Responsibilities include crisis intervention, managing a caseload, conducting trainings, and collaborating with teams to improve employee performance and wellbeing. The role requires a deep understanding of workplace issues and compliance with federal regulations.
Healthtech • Pharmaceutical
The EAP Consultant provides direct support to clients through assessment, consultation, and training services, focusing on employee well-being. They conduct crisis intervention, facilitate training sessions, manage cases, and ensure compliance with standards while developing effective relationships across teams.
Healthtech • Pharmaceutical
The Field EAP Consultant provides support to organizations and employees through consultation, education, and triage services. They conduct assessments, manage caseloads, and offer information referrals, while maintaining compliance with regulations and promoting team performance. The role requires clinical expertise to address workplace issues effectively.
Retail
The Technical Operations Leader at Airbus provides technical solutions and support for urgent customer issues related to aircraft structures. This role involves leading resolution plans, working with multidisciplinary teams, and ensuring customer satisfaction while improving Customer Care Center efficiency.
Software
The Customer Onboarding Associate at EverCommerce is responsible for managing the enrollment and onboarding of new customers to ensure they have the required documentation for merchant accounts. This role involves communication with customers and internal teams, and focuses on providing excellent customer service to enhance the onboarding experience and reduce churn.
Top Skills:
SalesforceStripe
Software
The Client Success Manager will consult with customers to understand their business needs, provide training on software usage, ensure customer satisfaction and retention, and meet renewal and adoption quotas. This role requires building relationships and may involve light travel.
Software
The Customer Success Manager will build and maintain relationships with assigned customers, drive adoption of payment solutions, manage account strategies, and identify growth opportunities. Responsibilities include consulting clients, upselling features, and leveraging data to provide insights to small business owners.
Top Skills:
Excel
Real Estate
The On-Site Support Specialist provides customer support functions at a client site, enhancing relationships and driving sales. Duties include mentoring other staff, performing delivery and storeroom tasks, and other duties as assigned, while consistently delivering excellent customer service.
Healthtech • Other
The Master Level Clinician provides a range of clinical services including evaluation and psychotherapy for clients of all ages. Responsibilities include maintaining clinical records, participating in quality practices, and ensuring timely documentation and assessments according to organizational standards.
Healthtech • Other
The Peer Support Specialist provides emotional and informational support to program participants and their families, facilitating access to recovery support services and community resources. This role involves developing therapeutic relationships, assisting clients with recovery goals, and conducting outreach activities to advocate for clients' needs.
Healthtech • Other
The Crisis Team Lead provides mobile crisis response and intervention services, assisting clients and their families during crisis situations, coordinating care, and supporting crisis clinical staff. Responsibilities include crisis assessments, safety planning, supervision of crisis peers, and ensuring continuity of care post-crisis. The role also involves mentoring new staff and assisting management with program planning and evaluation.
Healthtech
The Telecom Operator operates the switchboard console for directing internal and external calls, manages on-call schedules, provides language support, and handles emergencies in a timely manner. They ensure proper documentation for deceased patients and monitor alarms.
Top Companies Hiring Customer Success Roles
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