Top Customer Success Jobs
The Director of Customer Success will manage a team of Customer Success Managers to enhance client relationships and ensure product adoption. Responsibilities include developing strategies for customer engagement, mentoring CSMs, driving client retention, and providing guidance for maximizing product value. This role is key for maintaining client loyalty and improving best practices within the organization.
Client Success Managers are responsible for delivering exceptional experiences to clients, addressing escalated issues, and fulfilling special requests. They manage client relationships, identify upsell and cross-sell opportunities, and provide high-level customer support.
The Customer Success Specialist collaborates with the Services team to provide high-quality technical support to customers, aiding in software setup, education, and workflow configuration. Responsibilities include managing software implementation projects, conducting discovery meetings, training customers, addressing inquiries, and monitoring customer engagement to ensure success with the Jobba platform.
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The Content Management Specialist is responsible for creating and maintaining the organization's knowledge base, collaborating with process owners, developing learning content, and ensuring the accuracy and versioning of documents. The role involves content creation, project management, and training analysis to address employees' information needs effectively.
The Strategic Customer Representative increases market share by enhancing product awareness and managing corporate accounts. Responsibilities include evaluating new customers, serving as a mentor in the sales strategy, and coordinating efforts with various management roles. The position requires prior sales management and customer service experience, along with knowledge of construction equipment and computer literacy.
The Client Delivery Manager at Gain Theory supports the delivery of client services by ensuring optimal project processes, high-quality materials, and collaboration among teams. Responsibilities include client engagement, growth initiatives, and maintaining strong client relationships through effective communication and analytical insights.
This role is focused on data engineering, specifically around building and managing data pipelines, web scraping, and ensuring data quality through the transformation of raw data into actionable intelligence. Aspiring candidates should be passionate about data engineering.
The Associate Youth Pastor will support the Youth Pastor by leading the execution of the student ministry vision, developing volunteer leaders, providing pastoral care, and supporting events. Responsibilities include training, communication, and inspiring students and volunteers to grow in their faith and leadership.
The Associate LifeKids Pastor will recruit, equip, and lead a team of volunteers to provide a safe and engaging children's ministry. Responsibilities include maintaining operations, overseeing volunteer training, ensuring excellent experiences for families, and communicating with the LifeKids Pastor to meet ministry goals.
Awardco is seeking an Employee Engagement & Experience Specialist to foster a positive, inclusive, and engaging employee experience. Responsibilities include designing and managing engagement initiatives, coordinating events and wellness activities, gathering employee feedback, enhancing onboarding and offboarding experiences, supporting internal communications, and possibly developing training programs. The ideal candidate holds a Bachelor's degree and 2-4 years of experience in Employee Experience or related roles with strong interpersonal and communication skills.
The Senior Proposal Specialist will support business development by preparing proposals, managing costing, and collaborating with internal stakeholders. They will ensure proposals meet quality standards, assist in SOW development, and support the BD team in various meetings and project tasks.
The Proposal Specialist will support the BD team in preparing proposals and budgets for new business development opportunities, ensuring high-quality responses, generating cost estimates, and coordinating with internal stakeholders. They will also assist in maintaining proposal tools and provide feedback for continuous improvement.
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