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Top Customer Success Jobs

19 Days Ago
3 Locations
Mid level
Mid level
Healthtech
The Clinical Field Specialist, CT at HeartFlow is responsible for optimizing customers' imaging programs, conducting training sessions, maintaining documentation, and building relationships with healthcare professionals to enhance the use of HeartFlow products. The role requires travel to customer sites and a deep understanding of cardiac CT.
Top Skills: Cardiac Ct
19 Days Ago
Remote
USA
Junior
Junior
Fintech • Financial Services
The Tier 1 Support Engineer will provide technical and triage support for API integrations, acting as the liaison between clients and internal teams. Responsibilities include guiding clients through technical issues, facilitating data integration solutions, and managing relationships with technology partners.
Top Skills: SQL
19 Days Ago
Overland Park, KS, USA
Junior
Junior
Information Technology • Consulting
The Customer Support Specialist at Uhlig LLC is responsible for assisting customers with inquiries about their advanced publishing systems. This includes guiding users in product selection, ensuring compliance with delivery requirements, and maintaining accurate documentation of interactions. The role also involves liaising between clients and internal departments, addressing operational performance metrics, and facilitating communication within the organization.
Top Skills: ExcelMicrosoft Word
19 Days Ago
Austin, TX, USA
Mid level
Mid level
Artificial Intelligence • Cloud • Machine Learning • Software
The Customer Support Manager will establish and lead a new support team, ensuring excellent service while building scalable support programs. Responsibilities include managing customer support operations, implementing helpdesk tools, and training staff to enhance customer satisfaction and efficiency.
19 Days Ago
Remote
Basel, KS, USA
Mid level
Mid level
Artificial Intelligence • Automation
As a Mid-Market Customer Success Manager at Aiwyn, you'll manage a book of business, drive customer retention, and develop renewal processes. You'll work closely with customers to achieve their business goals, analyze data for insights, and collaborate with internal teams to enhance product functionality.
Top Skills: ChurnzeroGainsightHubspotSalesforce
19 Days Ago
Austin, TX, USA
Senior level
Senior level
3D Printing • Software
The Head of Customer Success will lead a global team, focusing on driving product adoption and revenue growth through effective onboarding processes, performance tracking, and customer retention strategies. The role requires extensive experience in client success, team management, and customer experience strategy.
19 Days Ago
Remote
Boulder, CO, USA
70K-78K Annually
Mid level
70K-78K Annually
Mid level
Cybersecurity
The Customer & Product Support Specialist will provide expert support to customers, troubleshoot issues, conduct UI testing, and help improve product processes while ensuring a high-quality user experience, particularly for a VIP customer in Japan. The role requires strong communication skills and fluency in both English and Japanese.
Top Skills: CSSHTMLLinuxWindows
Junior
AdTech
The Customer Support Specialist will handle customer inquiries via voice and chat, providing professional service and troubleshooting technical issues. Responsibilities include maintaining records of interactions, collaborating with the team, and suggesting improvements to enhance customer experience.
19 Days Ago
Monrovia, CA, USA
19-21 Annually
Junior
19-21 Annually
Junior
Gaming • Hardware
As a Technical Support Specialist at NZXT, you will assist PC gamers by resolving their technical issues, providing outstanding service, and utilizing your knowledge of company products. You will work in a fast-paced environment, diagnosing hardware and software problems and ensuring customer satisfaction through effective communication.
Top Skills: Computer HardwareComputer Software
Internship
Gaming • Sports • Esports
The Ticket & Fan Services Intern will manage customer accounts, assist ticket operations, and support event preparations. Responsibilities include handling communications, data entry, and providing customer service, all while gaining experience in NFL ticketing and fan engagement.
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