Top Customer Success Jobs

The Director of Customer Onboarding leads the onboarding team, ensuring that new customers are well-prepared and informed about the migration process. This role involves managing daily operations, monitoring KPIs, coordinating with other teams, and advocating for the team internally while ensuring a seamless customer experience.

The Account Director, Client Experience will manage corporate communications work, serve as the primary client contact, and mentor junior team members. Responsibilities include leading client programs, developing communication strategies, and ensuring team deliverables align with business objectives in an integrated media environment.

The Director of Network Automation Training will lead initiatives to enable both internal teams and external customers on NetBrain's no-code automation platform, ensuring adoption and maximizing its value. Responsibilities include developing training strategies, translating technical concepts, and driving customer success through collaboration with multiple teams.

The Field Specialist will shadow pharmaceutical representatives and prepare reports on their customer interactions. Responsibilities include coordinating field days, submitting structured reports, participating in project debrief calls, and attending project briefings. Candidates must be flexible with availability and travel while possessing sales, marketing, or market research experience within the pharmaceutical or healthcare industries.

The Senior Customer Success Partner manages relationships with Tier 1 Strategic Accounts, focusing on revenue generation, managing subscriptions, conducting business reviews, and driving upsells while fostering strong client relationships and collaborating with marketing efforts.

Co-Star is inviting candidates to submit their resumes even if no specific roles are available at the moment. They encourage sharing how one's background and experience could benefit the company, with a promise to reach out if relevant positions open. The company values diversity and provides comprehensive benefits for employees.

The Client Success Manager will lead efforts to enter new market segments, service clients, and manage relationships while generating insights on sustainability and collaborating on special projects. The role emphasizes sustainability topics relevant to palm oil, rubber, and cocoa, with a focus on improving farmer livelihoods and enhancing client value.