Top Customer Success Jobs
The Associate, Studio Experience at Peloton Studios is responsible for delivering outstanding customer service to members and guests, managing bookings and inquiries, ensuring adherence to studio rules, and supporting studio events and class logistics. The role requires excellent communication skills, organization, and a friendly demeanor to create an optimal member experience.
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As an Underwriter for Commercial Auto at Pie, you will assess medium to complex risks, make underwriting decisions, issue insurance certificates, and provide customer support. You'll utilize Pie's underwriting guidelines to evaluate risks and maintain partner relationships, while keeping informed on industry changes and participating in risk portfolio evaluations.
Provide empathetic customer support during roadside emergencies, guiding customers through challenges such as towing, flat tires, lock-outs, and jumpstarts. Utilize effective communication and problem-solving skills to enhance customer experience and ensure timely service solutions.
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The Customer Success Manager will build and maintain customer relationships to drive product adoption and expansion. They will act as a trusted advisor, develop success plans, track customer health, and collaborate with cross-functional teams to assist in customer retention and product feedback.
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As a Senior Customer Success Manager, you will support strategic customers in achieving their goals by developing customized plans, enhancing their utilization of the platform, and driving net revenue retention through effective relationship management.
The Partner Success Manager will manage relationships with partners, driving campaign growth and optimizing performance through market analysis and collaboration with various teams. Responsibilities include onboarding partners, executing project strategies, reporting insights, advocating for partner needs, and managing billing and forecasts.
As an Account Manager in the Client Success team, you will manage relationships with pharmaceutical clients, ensuring customer satisfaction and revenue growth. Key responsibilities include analyzing program metrics, collaborating with internal teams to deliver tailored solutions, and managing the regulatory review process for clients.
The Senior Learning and Development Specialist will design, implement, and manage training programs for the Go-To-Market teams, focusing on enhancing skills in sales and compliance. Responsibilities include conducting skill assessments, developing targeted training, collaborating with subject matter experts, and creating engaging training content.
As an Onboarding Specialist at Cin7, you will manage customer onboarding projects, ensuring the Cin7 solution is integrated smoothly into their operations. This includes creating project plans, delivering training, resolving technical issues, and maintaining documentation while fostering strong customer relationships and meeting performance KPIs.
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The Customer Success Associate will work with Strategic Customer Success Managers to build and execute success plans for customers using Robin’s platform, promote customer engagement, and collaborate with Product and Marketing teams to enhance customer experience and uncover new opportunities.
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