Top Customer Success Jobs

The Customer Service Representative provides support to customers by answering calls, assisting with account navigation, resolving inquiries, quoting rates, and ensuring customer satisfaction. They troubleshoot issues related to parking and escalate problems as needed, while adhering to scheduling and flexibility requirements.

Experienced Customer Success Manager needed to support enterprise customers at mabl, ensuring they achieve their goals and maximize their experience with the platform. Responsibilities include onboarding, relationship-building, identifying expansion opportunities, and collaborating with the product team. Must have strong communication skills and experience in B2B SaaS companies.

The Operational Compliance Specialist acts as a liaison for various operational markets, supporting compliance programs by executing policies, conducting audits, providing training, and coordinating updates. The role involves ensuring regulatory compliance, managing relationships with internal and external stakeholders, and participating in issue resolution within assigned areas.

The Trade Show Manager at Life Fitness is responsible for strategic planning and execution of trade show events, managing logistics, vendor relationships, and lead data in SFDC, while ensuring adherence to company standards. The role involves 30% travel within the US and demands strong organizational and communication skills.

The Senior Benefits Specialist manages global benefits administration, including medical, dental, and retirement plans. They coordinate leave of absence processes, ensure compliance with federal and state laws, and provide excellent customer service to employees. The role involves analyzing benefits data and working with HRIS for system setup and execution of Open Enrollment processes.

The Accounts Payable/Receivable Specialist handles the processing of invoices, managing communications with clients, maintaining accounts receivable records, and assisting with monthly reconciliations and cash management. The role requires high attention to detail, excellent organizational skills, and the ability to streamline processes and resolve account disputes.

As a Customer Experience Team Member, you will provide exceptional support to members by handling inquiries, resolving issues, and collaborating with internal teams. You will stay organized while understanding member needs and maintaining up-to-date knowledge of products and services. Training will be provided to ensure you can effectively assist members and contribute to the success of Bilt Rewards.