Top Customer Success Jobs
As an Onboarding Specialist at Cin7, you will manage customer onboarding projects, ensuring the Cin7 solution is integrated smoothly into their operations. This includes creating project plans, delivering training, resolving technical issues, and maintaining documentation while fostering strong customer relationships and meeting performance KPIs.
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The Customer Success Associate will work with Strategic Customer Success Managers to build and execute success plans for customers using Robin’s platform, promote customer engagement, and collaborate with Product and Marketing teams to enhance customer experience and uncover new opportunities.
The Customer Success Manager at Arcadia manages non-enterprise client accounts, ensuring data quality and client satisfaction. Responsibilities include troubleshooting technical issues, leading product training, coordinating project timelines, and fostering long-term client relationships to drive success. They work closely with internal teams to meet client goals and resolve issues effectively.
Featured Jobs
The Customer Support Specialist will manage and resolve customer support requests via chat, phone, and email. Responsibilities include handling billing inquiries, managing customer concerns to reduce churn, and contributing to customer education through training. The role also involves gathering product feedback for improvement.
As a Fulfillment Excellence Specialist at ezCater, you will support the implementation of technology and workflows, lead cross-functional projects, and enhance communication between teams. Responsibilities include coordinating meetings, identifying workflow bottlenecks, providing user support for tools like Jira and Zendesk, and ensuring the accuracy of Fulfillment Excellence data through analysis.
The Senior Manager of Customer & Partner Experience (CPX) Insights leads a global team to deliver critical insights and reporting products. This role involves managing data analytics efforts, collaborating with stakeholders, enhancing reporting, and developing high-quality insights to drive business strategies and improve customer experiences.
The Customer Success Manager is responsible for ensuring customer satisfaction and success within their assigned accounts. They collaborate with Account Executives and other team members to promote product adoption and engagement, anticipating customer needs, and improving the customer experience.
As a Customer Success Engineer, you will support clients by managing their technical implementation and onboarding processes. You'll define their requirements, configure the Quantum Metric platform, and develop custom JavaScript functions for data analytics, ensuring clients achieve their digital strategy goals.
The Success Coach at Great Minds supports the effective implementation of curriculum products at schools in Central areas by providing on-site support, coaching, and professional development. They gather implementation metrics, document customer interactions, and share regional insights with leadership. This role also involves representing Great Minds at conferences and contributing to content creation.
As a Customer Success Manager at Cymulate, you will guide customers through onboarding, provide insights on cybersecurity best practices, ensure satisfaction with services, monitor key performance indicators, identify expansion opportunities, and aid in product improvement by gathering feedback.
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