Senior Learning and Development Specialist

Founded in 1986, KPA is a leading provider of Workforce Compliance software and consulting services. We succeed if our clients can send their employees home at night, having not experienced a workplace accident or injury. The combination of software, consulting, and training helps clients identify, remedy, and prevent workplace safety and compliance problems so they can focus on what’s important – their core business. 

Help us help keep people safe and businesses working efficiently. Named as one of Built In Colorado’s Best Places to Work for five years in a row, KPA is made up of talented individuals working together for the greater good. We’re here to help our clients build safe, thriving organizations, and we’re looking for people with a common goal to help us do it. 

Position Description:

We are seeking a dynamic and experienced Senior Learning & Development Specialist to join our team. In this role, you will be responsible for designing, implementing, and managing comprehensive learning and development programs that enhance the skills and performance of our Go-To-Market (GTM) teams.

This role requires a self-motivated individual who can work independently and collaboratively to drive the professional development of our GTM teams. The ideal candidate will be passionate about learning, adaptable to change, and committed to fostering a culture of continuous improvement within the organization.

Responsibilities:

On-Going Training and Development/Training Program Design and Delivery

• Architect and implement comprehensive, continuous training programs to enhance GTM teams' proficiency in sales techniques and industry trends.
• Utilize diverse learning methodologies to cater to various learning styles, including interactive workshops, e-learning modules, and microlearning content.

Skill Gap Analysis and Targeted Training

• Conduct regular skills assessments through surveys, performance data analysis, and manager feedback to identify knowledge gaps within GTM teams.
• Develop and execute targeted training initiatives to address identified skill deficiencies, ensuring alignment with organizational goals.

Collaboration and Content Development

• Partner with subject matter experts across departments to create and update training content, ensuring accuracy and relevance.
• Establish a feedback loop with trainees and their managers to continuously refine and improve training materials.

Content Creation and Management/Content Development and Delivery

• Create comprehensive playbooks and training materials focused on sales methodologies, soft skills, and general product knowledge.
• Develop interactive and engaging content using various multimedia formats, such as e-learning modules, video tutorials, and interactive quizzes.
• Design and implement onboarding programs for new GTM team members.

Collaboration with Product Marketing

• Work closely with product marketing to understand key product features, benefits, and positioning.
• Translate complex product information into easily digestible training content for GTM teams.
• Regularly meet with product marketing to stay updated on product changes and market trends.

Content Maintenance and Updates

• Establish a systematic review process to ensure all training materials remain current and accurate.
• Implement a version control system for all enablement materials.
• Collect feedback from GTM teams to continuously improve training content.

Product Training Programs

• Curriculum Design: Transform Product Marketing's content into comprehensive, structured learning curriculums.
• Training Development: Create diverse, engaging training materials and modules based on Product Marketing's content.
• Continuous Learning: Establish ongoing training programs to ensure GTM teams stay current with product updates and market changes.
• Delivery Methods: Implement a multi-faceted approach to training delivery: Instructor led sessions; Virtual workshops; Self-paced e-learning modules

Onboarding Enhancement

• Continuously improve and update established onboarding materials and training.
• Routinely review/ enhance onboarding program that accelerates time-to-productivity for new hires.
• Incorporate feedback from new employees and managers to refine the onboarding process.

Performance Analysis and Metrics

• Develop and monitor metrics to measure the impact of enablement initiatives and GTM team performance.
• Create dashboards and reports to track key performance indicators (KPIs) and return on investment (ROI) of training programs.
• Analyze data to identify trends, areas for improvement, and best practices.

Best Practices Identification and Dissemination

• Determine and disseminate the strategies and tactics employed by top-performing sellers.
• Conduct interviews and analyze performance data to identify successful behaviors and techniques.
• Create case studies and best practice guides to share across the organization.

Develop Technical and Business Acumen

• Enhance product knowledge and technical expertise to ensure solution consultants can effectively design and present customized solutions.
• Foster a deep understanding of client industries, pain points, and emerging trends to enable consultants to conduct thorough needs assessments and propose targeted solutions.
• Implement continuous learning programs to keep pre-sales professionals updated on the latest industry developments, competitor offerings, and emerging technologies.

Cultivate Effective Communication and Presentation Skills

• Train solution consultants to translate complex technical concepts into clear, concise language for non-technical audiences, including clients and internal stakeholders.
• Develop skills in creating compelling demos, proof-of-concept presentations, and technical proposals that effectively showcase product value and address specific client needs.
• Enhance consultants' abilities to conduct discovery workshops, ask probing questions, and actively listen to gather deeper technical requirements from clients.

Optimize Demo Environments and Solution Design

• Provide training on creating personalized and interactive demo environments that allow prospects to experience the product with their own data.
• Develop skills in solution mapping to highlight how the product addresses specific customer pain points rather than focusing solely on features.
• Implement best practices for running effective proof of concepts (POCs) or pilot projects, enabling customers to test the product in their environment and validate its usefulness.

Knowledge, Experience, Requirements:

• Bachelor's degree in Education, Business, or related field; Master's degree preferred.
• 5+ years of experience in learning and development, preferably in a sales or GTM environment.
• Proven track record of designing and delivering effective training programs.
• Strong understanding of adult learning principles and instructional design methodologies.
• Excellent presentation and facilitation skills.
• Proficiency in e-learning authoring tools and learning management systems.
• Strong analytical skills with the ability to interpret data and derive actionable insights.
• Exceptional communication and interpersonal skills.
• Experience with project management and the ability to manage multiple initiatives simultaneously.

Desired Skills:

• Familiarity with MEDDPICC and GTM strategies.
• Experience with performance consulting and change management.
• Knowledge of data visualization tools and techniques.
• RFP management experience.

Location:

• KPA is headquartered in Westminster, CO just outside of Denver. We operate in a hybrid, remote-first work model where local employees can go into the office for in person collaboration, team meetings, or events. Our Senior L&D Specialist can sit fully remote, but would be expected to travel to attend in office events as needed on an infrequent basis. Some examples of this travel would include our annual Sales Kickoff Event or Quarterly Business Reviews.

Compensation

• Annual Base Salary Range of 110k-120k
• Annual Bonus Opportunity of 10%

Don’t meet every job requirement? At KPA, we are dedicated to building a diverse, inclusive, and authentic workplace. Studies have shown that women and people of color are less likely to apply unless they meet every requirement. If you’re excited about the role but your past experience doesn’t align perfectly with every qualification, we still encourage you to apply! You might just be the right candidate for this or other roles.

As a growing company KPA values its employees by supporting them with a full benefits package including Medical, Dental, Vision, Flexible Spending Accounts, PTO, Paid and Floating Holidays, 401k with Company match and immediate vesting, Company-funded Life Insurance, Employee Assistance Programs, Mental Health Benefits, and Pet Insurance.

About KPA

Founded in 1986, KPA is a leading provider of Environment, Health & Safety (EHS), and Workforce Compliance software and consulting services. KPA solutions help clients identify, remedy, and prevent workplace safety and compliance problems across their entire enterprise. The combination of KPA's software, consulting services, and award-winning training content helps organizations minimize risk so they can focus on what's important—their core business.

We are passionate about what we do, how we do and why we do it. Our culture is driven by the KPA core values – Integrity, Helpful, Excellence, Agile, Respectful, and Teamwork. Success will be determined by the capabilities, energy and character of the people we bring into our organization and the performance they achieve.

KPA, with headquarters in Colorado and teammates throughout the United Sates, is recognized as one of Colorado's Best Midsize Places to Work by Built In Colorado for 2024.

“To be ranked in Built In’s Best Places to Work Awards is a recognition of KPA’s dedication to creating a team of outstanding professionals and our efforts to create a positive and safe workplace culture for everyone,” said Chris Fanning, KPA President and CEO. “I believe we’ve developed a high caliber organization comprised of passionate people who are experts in their respective fields and deliver great value to our customers.”

KPA is committed to providing equal opportunity in all of our employment practices, including selection, hiring, promotion, transfer, and compensation, to all qualified applicants and employees without regard to race, religion, religious dress/grooming, color, ethnicity, sex (including sex stereotyping), sexual orientation, gender identity or gender expression, national origin, ancestry, citizenship status, creed, uniform service member status, military or veteran status, marital status, pregnancy, breast-feeding and/or pregnancy-related conditions, age, protected medical condition, leave status, physical or mental disability, genetic characteristics, or any other legally-protected status in accordance with the requirements of all federal, state and local laws. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

If you need assistance or an accommodation due to a disability, you may contact us at [email protected].