Search the 13 jobs at Dojo

The Resource Planning Lead at Dojo will oversee the resource planning team, ensuring optimal staffing for their Contact Centres. Responsibilities include developing workforce planning solutions, producing schedules, analyzing performance data, coaching analysts, and recommending process improvements to enhance operational efficiency.

The Commercial Manager at Dojo will lead a team of self-employed payments consultants, supporting them in field sales strategies, motivating their performance, and identifying training needs. Responsibilities include direct field support, coaching, advising on sales processes, and relaying performance insights to senior management to enhance business effectiveness.

The Brand Marketing Manager at Dojo will lead the execution of brand campaigns, enhance brand awareness, and contribute to the company's position as a thought leader in the market. This role involves managing multi-channel campaigns, collaborating with various marketing stakeholders, and developing content that showcases Dojo's brand.

The FinOps Engineer will optimize and manage cloud costs while ensuring efficient resource utilization across platforms like GCP, AWS, Oracle, and Azure. Responsibilities include implementing a cost optimization framework, monitoring cloud spending, collaborating with teams for resource tagging, and presenting cost-saving recommendations to stakeholders.

The Tax Manager at Dojo will oversee the indirect tax returns process and take responsibility for direct tax processes. The role involves managing tax provisions, enhancements to VAT return processes, ensuring compliance with tax obligations, optimizing technology for tax reporting, and providing technical support on tax-related issues while collaborating with the finance team.

The Software Engineer will join the Partner Payments squad, focusing on backend development, API management, and some frontend work. Responsibilities include improving platform reliability, writing well-documented APIs, and contributing to architectural decisions in an agile environment.

The Senior Compliance Manager will oversee regulatory obligations, ensuring compliance with FCA and other requirements while providing practical advice to teams. They will develop policies, deliver training, and assist with regulatory reporting, contributing to a proactive compliance culture within the organization. Supervisory experience is also expected.

As a Risk Analyst at Dojo, you will investigate suspicious activity alerts, manage your own caseload, and communicate directly with merchants to mitigate fraud risks. You'll identify trends, innovate risk-monitoring processes, and serve as a subject-matter expert in risk-related matters, all while supporting the company's expansion into the Spanish market.

As a Senior Product Manager at Dojo, you will lead a cross-functional team focused on the Dojo Rewards Product. You will manage the product backlog, define success criteria, and contribute to strategy alignment, ensuring that solutions effectively address customer needs while maintaining innovation and support.

As the Head of Compliance, you will enhance the Regulatory Compliance program for Dojo, oversee compliance team operations, manage regulatory communications, provide training, address compliance issues, and ensure alignment with the company's Outsourcing policy.

As a Risk Analyst at Dojo, you will monitor financial transactions to protect customers from fraud and AML risks, manage investigative caseloads, educate merchants on risk prevention, and identify emerging threats. Communication and collaboration are key as you work with both internal stakeholders and external merchants.

The KYC Analyst will conduct thorough due diligence on customers in the payments industry, assess risk profiles, verify identities and business activities, and ensure compliance with regulatory standards. They will investigate any suspicious activities, maintain records, and collaborate with internal teams to uphold compliance. Additionally, the analyst will assist in enhancing KYC processes and provide training to team members.

As a Commercial Manager at Dojo, you will drive the field sales strategy by supporting self-employed payments consultants, advising on sales processes, motivating teams, and ensuring effective communication between consultants and internal teams. A hands-on approach to coaching and performance encouragement will be central to your role, while also relaying training needs to the management.