First launch was back in 2009. So with over 15 years in the payments industry, we’ve got a story to tell.
Dojo is built to soothe customer and consumer pain points across the world for over 140,000 customers.
And today, there’s over 1000 of us in multiple locations across the UK, Ireland, Spain, and Italy.
Our mission is to empower businesses to thrive in the experience economy by creating the tools and tech that turn transactions into meaningful relationships.
We do that through sophisticated EPOS payments integrations, fast transactions, hospitality bookings, and a strong consumer restaurant app.
The Role
- As Senior Compliance Manager, you will be working closely with Paymentsense Ireland Limited (PIL) Head of Compliance and management to continuously enhance the Regulatory Compliance programme for Ireland and EEA. In particular, you will have responsibility for ensuring a second line oversight of the regulatory compliance framework and will manage the Central Bank of Ireland (CBI) regulatory interactions and reporting.
- The role is a Control Function role (“CF”) under the CBI’s Fitness and Probity regime. As such, you will need to meet the fitness (qualifications, skills, and experience) and probity (integrity, reputation, and character) requirements of the role. You will also be subject to detailed background checks, including references, qualifications, and any prior regulatory interactions.
What you will do…
- Support the Head of Compliance on advising senior stakeholders, including senior management, and external or group entities, on regulatory compliance matters.
- Manage regulatory interactions, including coordinating responses to supervisory requests and leading preparation for regulatory inspections or regulatory reporting obligations.
- Analyse and interpret regulatory and legislative developments, advising the business on their applicability, impact, and necessary responses across a wide range of regulatory regimes
- Support the implementation and ongoing management of the firm’s compliance framework, working closely with the Head of Compliance to deliver against the annual compliance plan.
- Design and execute a robust compliance monitoring and testing programme, assessing the effectiveness of internal controls, validating regulatory alignment, and supporting the business with enhancements where needed.
- Enable the business to meet its objectives in a compliant and customer-centric manner by providing clear, practical, and solutions-focused regulatory advice that supports sound decision-making and strengthens the overall control environment.
- Develop, maintain and oversee compliance policies and procedures, ensuring they are fit for purpose and align with both existing and emerging regulatory expectations, while fostering a strong culture of compliance.
What will you bring…
- Proven experience in a similar role within an Irish financial institution, preferably in e-money or payments, with a Bachelor’s degree in Law, Business, or related field, and Licensed Compliance Officer (LCI) qualifications (or equivalent).
- Extensive regulatory compliance experience in payments, card schemes (Visa, MC, Amex), and financial technology, with strong knowledge of Irish and EEA regulatory standards.
- Expertise in developing and managing compliance programs, including monitoring, testing, and assurance, with a track record of guiding cross-functional teams on regulatory matters.
- Pragmatic and commercially-minded, with the ability to thrive in a fast-paced fintech environment, demonstrating a high sense of responsibility, autonomy, and attention to detail.
- Proactive, fair-minded, and vigilant, with a strong ability to assess facts objectively and identify potential regulatory breaches.
Dojo home and away
We believe our best work happens when we collaborate in-person. These “together days” foster communication, drive innovation and spark our brightest ideas.
That's why we have an office-first culture. This means working from the office 4+ days per week.
With offices across Europe, we know a thing or two about staying dynamic. Need deep focus? Head to a quiet zone. Big ideas? Collaboration spaces have you covered. Just here for a catch-up? Our social hubs make it easy. Do work that counts, in spaces made for you.
Question: what’s curious, relentless, and customer obsessed?
If you’re keen to know the answer, you’re a third of the way to meeting our Dojo values.
If the following speak to you, let’s talk:
- You’re curious. You have a real desire to learn and create.
- You’re relentless. You keep going even when it’s easier not to.
- You’re customer-obsessed. You know how important customers are to what you do.
Diversity, equity, and inclusion at Dojo
From local bakeries to well-known eateries, Dojo payments serve over 140,000 places across the UK.
And something that’s fundamental to creating relevant, innovative products at Dojo is to build teams to reflect the diversity of the businesses we serve.
Our drive to improve diversity, equity, and inclusion is closely linked to helping employees thrive and innovating for better customer experiences.
If you care about your work, you’re curious, and you think customer-first, you have a place at Dojo.
To make sure you’re the best you can be throughout the recruitment process, let us know if you need any extra adjustments to help you thrive.
Visit dojo.careers to find out more about our benefits and what it’s like to work at Dojo, or check out our LinkedIn and Instagram pages.
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What We Do
Since launching in 2019 to address business owners’ pain points across the UK, we’ve seen incredible growth as a scaling fintech, welcoming over 150,000 customers and growing the Dojo team to 1,000+ people across five locations. In that time, we’ve also introduced Dojo Virtual Queues & Bookings and the Dojo restaurant finder app, formerly known as WalkUp and loved by 1,000 restaurants and 750,000 diners. Today, we work towards our mission to empower businesses to thrive in the Experience Economy by creating the tools and technology that turn transactions into meaningful relationships. For our business customers, that means fast funding, the fastest payments, smart integrations, and efficient virtual queues & bookings - all with instant insight across the board. For diners, that means getting seated at their favourite restaurants in just a couple of taps on the Dojo app. Whether it’s for busy business owners or hungry diners, every Dojo product is built to address real customer pain points by our dedicated teams in London, Bristol, Hull and Belfast
