First launch was back in 2009. So with over 15 years in the payments industry, we’ve got a story to tell.
Dojo is built to soothe customer and consumer pain points across the world for over 140,000 customers.
And today, there’s over 1000 of us in multiple locations across the UK, Ireland, Spain, and Italy.
Our mission is to empower businesses to thrive in the experience economy by creating the tools and tech that turn transactions into meaningful relationships.
We do that through sophisticated EPOS payments integrations, fast transactions, hospitality bookings, and a strong consumer restaurant app.
The Role...
As Head of Business Analytics, you will own integrated planning and performance analytics for the revenue organisation. You will work cross-functionally across sales, revenue operations, marketing, finance, and product teams to ensure alignment, improve revenue predictability, and maximize growth efficiency. This role requires a strategic thinker who is highly analytical, process-driven, and thrives in a fast-paced, scaling environment.
What you will do...
- Own integrated planning and forecasting for the revenue organisation, ensuring alignment across GTM teams and Finance on growth and efficiency goals
- Develop and track key performance metrics related to topline growth, unit economics, pipeline health, conversion efficiency, sales productivity and customer retention. Partner with Finance on revenue reporting and reconciliation.
- Design and implement revenue forecasting models, improving accuracy and predictability.
- Optimize sales territories, quotas, and target account selection to maximize efficiency.
- Provide actionable insights on revenue growth opportunities, deal velocity, pipeline trends, and conversion bottlenecks.
- Support pricing, monetisation and sales incentive programs through analytics, modelling and defining guardrails for pricing decisions.
- Lead revenue analytics tech stack strategy, ensuring data integrity and scalable reporting, and build automated reporting solutions for GTM teams
- Lead and mentor a high-performing team of business analysts, fostering a culture of data-driven decision-making and continuous improvement.
What you will bring...
- Bachelor’s degree in Finance, Economics, Engineering or another analytical discipline
- Experience leading revenue planning and analytics in a fast growing fintech or B2B technology company. Payments industry experience is a plus.
- Expert understanding of B2B revenue planning and forecasting models, including all the levers that drive revenue and efficiency across GTM teams (sales, partnerships, pipeline, customer retention, etc)
- Strong commercial acumen with a track record of driving revenue performance through business analytics
- Demonstrated ability to translate data analysis into business insights and recommendations, and to communicate them effectively to senior or non-technical audiences
- Advanced proficiency in Excel, SQL and business intelligence tools (e.g. Looker, Tableau)
- Proficiency with CRM systems (ideally Salesforce)
- Experience in data visualization techniques and reporting automation tools
Dojo home and away
We believe our best work happens when we collaborate in-person. These “together days” foster communication, drive innovation and spark our brightest ideas.
That's why we have an office-first culture. This means working from the office 4+ days per week.
With offices across Europe, we know a thing or two about staying dynamic. Need deep focus? Head to a quiet zone. Big ideas? Collaboration spaces have you covered. Just here for a catch-up? Our social hubs make it easy. Do work that counts, in spaces made for you.
Question: what’s curious, relentless, and customer obsessed?
If you’re keen to know the answer, you’re a third of the way to meeting our Dojo values.
If the following speak to you, let’s talk:
- You’re curious. You have a real desire to learn and create.
- You’re relentless. You keep going even when it’s easier not to.
- You’re customer-obsessed. You know how important customers are to what you do.
Diversity, equity, and inclusion at Dojo
From local bakeries to well-known eateries, Dojo payments serve over 140,000 places across the UK.
And something that’s fundamental to creating relevant, innovative products at Dojo is to build teams to reflect the diversity of the businesses we serve.
Our drive to improve diversity, equity, and inclusion is closely linked to helping employees thrive and innovating for better customer experiences.
If you care about your work, you’re curious, and you think customer-first, you have a place at Dojo.
To make sure you’re the best you can be throughout the recruitment process, let us know if you need any extra adjustments to help you thrive.
Visit dojo.careers to find out more about our benefits and what it’s like to work at Dojo, or check out our LinkedIn and Instagram pages.
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Top Skills
What We Do
Since launching in 2019 to address business owners’ pain points across the UK, we’ve seen incredible growth as a scaling fintech, welcoming over 150,000 customers and growing the Dojo team to 1,000+ people across five locations. In that time, we’ve also introduced Dojo Virtual Queues & Bookings and the Dojo restaurant finder app, formerly known as WalkUp and loved by 1,000 restaurants and 750,000 diners. Today, we work towards our mission to empower businesses to thrive in the Experience Economy by creating the tools and technology that turn transactions into meaningful relationships. For our business customers, that means fast funding, the fastest payments, smart integrations, and efficient virtual queues & bookings - all with instant insight across the board. For diners, that means getting seated at their favourite restaurants in just a couple of taps on the Dojo app. Whether it’s for busy business owners or hungry diners, every Dojo product is built to address real customer pain points by our dedicated teams in London, Bristol, Hull and Belfast
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