Search the 14 jobs at Acqueon

The Implementation Engineer is responsible for deploying Acqueon's conversational engagement software in customer environments, communicating implementation processes, troubleshooting issues, and providing training and support for users. The role requires familiarity with contact center technologies and tools, as well as strong problem-solving skills.

As a Trainee Information Developer, you will learn and create various technical documents for products and platforms, collaborate with cross-functional teams, and conduct quality assurance on documentation. The role focuses on developing knowledge of tools and effective communication with technical and non-technical staff.

The Analytics Product Manager will lead the development of outreach performance analytics to link engagement efforts with revenue impact. Responsibilities include defining product requirements, collaborating across engineering and design teams, analyzing user feedback, and implementing tracking to enhance decision-making for customers. They will also provide insights into campaign effectiveness and maximize revenue growth.

The Solutions Engineer will support business objectives by providing technical expertise and consultative sales support, managing customer POC initiatives, and maintaining strong vendor relationships. They will collaborate with sales teams, analyze customer needs, and participate in the design and implementation of omnichannel engagement solutions.

As a Product Support Engineer at Acqueon, you will respond to customer inquiries regarding omni-channel communication technologies, troubleshoot technical issues, and ensure excellent customer service. You will implement solutions and provide support for various contact center software.

As a Digital Product Manager, you will drive initiatives for digital product lines improving customer engagement. Responsibilities include defining product requirements, managing product roadmaps, analyzing user feedback, and collaborating with engineering and sales teams to deliver timely product launches.

The Developer - EPIC Integrations will design, develop, and maintain integrations between Acqueon's call center software and EPIC systems, collaborating with product managers and engineers on reliable integration solutions. Responsibilities include writing clean code, documenting processes, and managing complex features from design to production.

The Chief of Staff will closely collaborate with the CEO to manage strategic initiatives, drive business strategies, and enhance operational effectiveness. Responsibilities include project planning, executive meeting management, and fostering communication among leadership to accelerate growth.

As an Account Executive, you will prospect, develop, and manage accounts within the call center ecosystem, effectively communicate the benefits of Acqueon’s platform, utilize demos, and perform strategic prospecting to grow the territory while collaborating with key internal stakeholders to meet revenue goals.

The Senior Information Developer will design, develop, and manage documentation for Acqueon's products and platforms. Key responsibilities include creating technical documents for SDK and applications, conducting user and task analysis, and performing quality assurance on documentation. Collaboration with cross-functional teams is essential to understand features and ensure content accuracy.

As a Product Support Engineer, you will engage with customers to help implement solutions involving omni-channel communications. Responsibilities include resolving technical issues, log analysis, troubleshooting, and maintaining the software related to contact centers. A strong focus on customer care and commitment to excellence is essential.

As a Dotnet Full Stack Engineer, you will design and maintain web applications using .NET technologies, develop front-end interfaces with Angular, integrate with healthcare platforms, and collaborate with teams to enhance application performance and quality.

The Technical Program Manager will oversee the deployment of Acqueon products for customers, managing implementation projects, leading teams of implementation engineers, monitoring project progress, and maintaining customer relations post-deployment.

As a Dotnet Full Stack Engineer at Acqueon, you will develop information systems, design and install software solutions, and collaborate with others to achieve goals. You'll work with web technologies, particularly HTML5 and React, as well as .NET frameworks and Angular, to build complex web systems and ensure successful delivery to customers.