Who we are:
Acqueon's revenue execution platform lets customer-centric brands orchestrate campaigns and proactively engage with consumers using voice, messaging, and email channels. Acqueon leverages a rich data platform, statistical and predictive models, and intelligent workflows to let enterprises maximize the potential of every customer conversation. Acqueon is trusted by 200 clients across industries to increase sales, drive proactive service, improve collections, and develop loyalty.
At our core, Acqueon is a customer-centric company with a burning desire (backed by a suite of awesome, AI-powered technology) to help businesses provide friction-free, delightful, and referral-worthy customer experiences.
As a Senior Technical Recruiter in Acqueon you will need….
- Manage the full-cycle recruitment process, from job postings and sourcing to interviews and offer extensions.
- Utilize various sourcing methods, including job boards, social media, and networking, to identify top candidates.
- Maintain and optimize the applicant tracking system (ATS), ensuring efficiency for hiring managers and employees.
- Build and implement key recruitment metrics for all tech hiring efforts.
- Develop and maintain strong relationships with external recruitment agencies and talent partners.
- Provide regular reports and updates to stakeholders on hiring progress, challenges, and insights.
- Consult and collaborate with senior leadership and hiring managers to develop strategic hiring plans.
- Proactively source, screen, and engage both passive and active candidates.
- Review resumes and conduct phone screens to assess candidates’ knowledge, experience, motivation, and overall fit.
- Maintain a candidate database and track recruitment performance metrics to drive continuous improvement.
- Ensure an exceptional candidate experience throughout the hiring process.
As a Senior Technical Recruiter in Acqueon you will….
- 9+ years of experience in end-to-end technical recruitment.
- Strong understanding of recruitment best practices, hiring strategies, and talent acquisition trends.
- Proficiency in ATS platforms and HR software.
- Exceptional communication and interpersonal skills.
- Proven ability to source and attract top-tier talent in competitive markets.
- Strong analytical skills to interpret recruiting data and refine hiring processes.
- Demonstrated success in managing multiple recruitment projects and meeting tight deadlines.
- Bachelor’s degree in human resources, Business Administration, or a related field.
Top Skills
What We Do
Acqueon is the leading Customer Engagement platform enabling BIG revenue generation and revenue recovery outcomes for B2C enterprises. The platform is comprised of an advanced outbound Campaign Manager plus real-time agent guidance & coaching with AI-powered Call Summarization. Acqueon integrates with all leading Contact Center solutions, as well as Salesforce, Epic EHR & many other widely used systems of record.
Using the platform’s omnichannel campaign orchestration and analytics, customer-obsessed enterprises are empowered to make the transformative shift from reactive to proactive customer, patient & citizen engagement. Acqueon helps organizations maximize the full revenue potential of every B2C interaction via a revenue intelligence engine comprised of predictive analytics, workflow automation & AI.
More than 110,000 agents, advisors, clinicians & sellers use Acqueon to execute over five billion voice & digital interactions annually, powering proactive Sales, Service & Collections strategies for hundreds of the world's largest organizations including Goldman Sachs, US Bank, Centene Corporation, Cigna, Toyota Financial Services, Coca-Cola, Dish Network, Elevance (formerly Anthem), Costco & multiple high profile government agencies
