Top Customer Success Jobs in Washington DC,
The Senior Associate will design and manage integrated public affairs campaigns, provide strategic insights, serve as the primary contact for clients, and conduct media outreach. They will leverage communication tactics to influence policy and educate lawmakers, handling client issues swiftly while collaborating with the account teams on various projects.
The Market Research Specialist will conduct in-depth market research on banking and financial services, particularly focusing on fintech solutions and industry trends. Responsibilities include data analysis, reporting on pricing models, investigating rewards plans, and ensuring compliance with security standards while preparing actionable insights for decision-making.
The Logistics Management Specialist will support the Federal Government's efforts in COVID-19 response by managing operations, data collection and analysis, coordinating with industry partners, and monitoring the distribution of medical supplies. The role involves collaboration with multiple stakeholders to ensure adherence to federal guidelines and optimize ordering processes.
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The Helpdesk Customer Support Entry provides technical support to computer users, resolves technical problems, and assists in coordinating changes and upgrades. This role requires strong communication skills and knowledge of Microsoft products and operating systems.
The Post Award Project Support Specialist will support Federal government client projects by developing project deliverables like SOPs and communications, tracking grant-funded projects, conducting data entry, and providing administrative assistance. The role requires collaboration, attention to detail, and effective communication to ensure federal grant compliance and successful project management.
The Document Control Specialist will conduct detailed inspections of documents for Top Secret classification, manage classified materials, maintain accurate inventory records using Microsoft Excel, and prepare progress reports. This role requires collaboration with NHHC staff and compliance with all security protocols.
The ATO Documentation Specialist prepares and maintains documentation for systems authorization, manages the Authority To Operate (ATO) lifecycle, and ensures compliance with regulations like NIST and FedRAMP. The role requires collaboration with security stakeholders, technical writing skills, and participation in security meetings, all while supporting the organization's cybersecurity and compliance initiatives.
The Knowledge Management Specialist will support KM initiatives by collaborating with various departments to implement and maintain knowledge management processes and technologies. Responsibilities include organizing legal resources, tracking submissions, updating content, and providing training on KM tools, while ensuring compliance and analyzing usage data to enhance KM systems.
The Procurement Specialist supports a federal agency by assisting in various procurement-related tasks, including developing cost estimates, preparing documents, reviewing proposals, and managing contracts. They ensure compliance with federal procurement practices and maintain contract administration.
The Contract Specialist will provide acquisition lifecycle planning and execution support to federal clients, applying knowledge of procurement principles and best practices. Responsibilities include developing SOWs, market research, and advising government executives on procurement processes.
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