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Top Customer Success Jobs in Washington, DC

Reposted Yesterday
Remote
Washington, DC
90K-120K Annually
Mid level
90K-120K Annually
Mid level
Cloud • eCommerce • Enterprise Web • Information Technology • Software
As a Customer Success Engineer, you will manage client implementations, develop custom solutions, and guide clients to achieve their goals using the Quantum Metric platform.
Top Skills: Adobe AnalyticsAdobe TargetAngularCSSGoogle AnalyticsHTMLJavaScriptOptimizelyReactTealeafVue
Yesterday
Hybrid
Washington, DC
98K-128K Annually
Senior level
98K-128K Annually
Senior level
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
The Customer Success Manager oversees customer portfolios, ensuring success and adoption of ServiceNow products through advocacy and guidance, resolving issues and using best practices to maximize client value.
Top Skills: AIServicenow
Reposted 15 Days Ago
Easy Apply
Hybrid
Washington, DC
Easy Apply
Senior level
Senior level
Big Data • Cloud • Security • Software • Database • Cybersecurity • Data Privacy
The Sr. Customer Success Manager will support and grow the Intelligence Community customer base, drive expansion, manage customer relationships, and ensure successful implementation of Immuta's technology.
Top Skills: Data AnalyticsData EngineeringData GovernanceData Science
Reposted 5 Days Ago
Washington, DC
112K-138K Annually
Senior level
112K-138K Annually
Senior level
Artificial Intelligence • Information Technology • Natural Language Processing • Software • Business Intelligence • Generative AI
The Technical Success Manager supports clients by optimizing the use of Qualtrics software, ensuring adoption, and enhancing program value through technical expertise and relationship management.
Top Skills: Front-End DevelopmentQualtrics SoftwareSoftware Development
8 Days Ago
Washington, DC
122K-227K Annually
Mid level
122K-227K Annually
Mid level
Artificial Intelligence • Big Data • Cloud • Machine Learning • Software
Lead a team of Customer Success Managers, develop strategies for customer retention and growth, and ensure exceptional CX using Genesys products.
Top Skills: Crm ToolsGainsightSalesforce
4 Days Ago
Remote
Washington, DC
107K-161K Annually
Mid level
107K-161K Annually
Mid level
Professional Services
The Government Customer Success Manager ensures clients optimize the BetterUp platform, builds relationships with government partners, and drives value delivery through consulting, problem-solving, and account management.
3 Days Ago
Washington, DC
80K-100K Annually
Junior
80K-100K Annually
Junior
Healthtech • Financial Services
The Customer Success Manager will onboard clients, enhance customer experience, monitor performance, and foster strong relationships to drive retention and growth.
8 Days Ago
Washington, DC
122K-227K Annually
Mid level
122K-227K Annually
Mid level
Artificial Intelligence • Big Data • Cloud • Machine Learning • Software
The Senior Manager of Customer Success leads a team of CSMs, enhancing customer retention and growth through strategic guidance, talent development, and collaboration with cross-functional teams to optimize customer outcomes.
Top Skills: CRMGainsightSaaSSalesforce

Featured Jobs

Yesterday
Remote
Washington, DC
105K-140K Annually
Senior level
105K-140K Annually
Senior level
Transportation • Energy • Financial Services
The Customer Success Manager will drive the growth and retention of assigned accounts, enhance customer adoption of EVs, and develop strong partnerships while managing daily customer interactions and projects.
Top Skills: Electric VehiclesEnergy SolutionsFleet ManagementProject Management
2 Days Ago
Remote
Hybrid
Washington, DC
116K-165K Annually
Senior level
116K-165K Annually
Senior level
Cloud • Information Technology • Security • Software • Cybersecurity
The Senior Customer Success Manager will manage customer relationships, ensure successful deployments, conduct business reviews, and collaborate with Sales for expansion opportunities.
Top Skills: CasbCloud Services Architectures & SolutionsDlpFirewallsInfrastructure SolutionsMplsNetworkingSandboxingSd-WanSwgVpnsWan OptimizationWeb-Based Security
2 Days Ago
Remote
Washington, DC
94K-162K Annually
Mid level
94K-162K Annually
Mid level
Professional Services
The Enterprise Customer Success Manager drives value from the BetterUp platform for clients, building relationships, managing accounts, and ensuring customer satisfaction through strategic consulting and project management.
8 Days Ago
Remote
Washington, DC
Mid level
Mid level
Healthtech
The Customer Success Manager drives customer onboarding, user adoption, retention, and advocacy, ensuring a successful and enduring relationship with top ARR accounts.
Top Skills: Crm SoftwareSmartworks Products
4 Days Ago
Washington, DC
Senior level
Senior level
Information Technology • Security • Software
The Federal Customer Success Manager ensures customer satisfaction among federal government clients, drives product adoption, and advocates for customer needs within Virtru, focusing on security solutions and compliance.
Top Skills: Data SecurityDod It LandscapeEncryptionPrivacy ConceptsProcurement ProcessesSecurity Requirements
8 Days Ago
Washington, DC
120K-224K Annually
Senior level
120K-224K Annually
Senior level
Artificial Intelligence • Big Data • Cloud • Machine Learning • Software
The Customer Success Director manages enterprise customer relationships and drives successful user engagement with the Genesys platform, developing success plans and advocating for customers' needs to foster loyalty and retention.
Top Skills: Crm Platforms (SalesforceExcelGainsight)Microsoft Office Suite (PowerpointWord)
5 Days Ago
Remote
Washington, DC
114K-172K Annually
Senior level
114K-172K Annually
Senior level
Artificial Intelligence • Healthtech • Analytics • Biotech
The role involves managing customer success platforms, optimizing digital adoption strategies, analyzing data insights, and collaborating with product teams to enhance user experiences.
Top Skills: Adobe CcAdobe EdgeAmplitudeGainsight PxHeapHTMLHypeKeynoteOmnigrafflePendoSketchUi/Ux DesignWalkme
6 Days Ago
Washington, DC
Senior level
Senior level
Healthtech • Financial Services
The Senior Customer Success Manager will onboard clients, ensure satisfaction, manage performance, and serve as the primary contact for resolutions while driving growth and retention.
7 Days Ago
Remote
Hybrid
Washington, DC
135K-165K Annually
Senior level
135K-165K Annually
Senior level
Cloud • Information Technology • Security • Software • Cybersecurity
As a Senior Customer Success Manager, you will advocate for customers, ensure efficient deployments, lead business reviews, and identify expansion opportunities with Sales.
Top Skills: CasbCloud Services Architectures & SolutionsDlpFirewallsInfrastructure SolutionsMplsNetworkingSandboxingSd-WanSwgVpnsWan OptimizationWeb-Based Security
8 Days Ago
Washington, DC
98K-182K Annually
Mid level
98K-182K Annually
Mid level
Artificial Intelligence • Big Data • Cloud • Machine Learning • Software
The Senior Customer Success Manager will manage enterprise accounts, collaborate cross-functionally, and ensure customer satisfaction and retention through strategic planning and regular reviews.
Top Skills: Crm SystemsCustomer Success Platforms
13 Days Ago
Washington, DC
90K-128K Annually
Senior level
90K-128K Annually
Senior level
Information Technology • Business Intelligence • Consulting
The Client Success Manager oversees client lifecycle management, establishes relationships, and ensures effective communication and satisfaction through various account management activities.
Top Skills: Cloud ComputingData Center OperationsIt InfrastructureIt Managed ServicesMicrosoft Office Suite
9 Days Ago
Washington, DC
Junior
Junior
AdTech • Marketing Tech • Business Intelligence
As a Customer Success Manager, you'll oversee customer onboarding, drive adoption, build relationships, and ensure client success with Resonate’s platform.
Top Skills: ExcelPowerPointSalesforceWord
9 Days Ago
Remote
Washington, DC
Junior
Junior
Big Data • Machine Learning • Software • Analytics
The Customer Success Manager is responsible for driving customer engagement and satisfaction through data-driven strategies and personalized experiences, engaging with multiple departments and managing a portfolio of 50+ accounts.
Top Skills: Alteryx DesignerGainsight
9 Days Ago
Remote
Washington, DC
195K-325K Annually
Expert/Leader
195K-325K Annually
Expert/Leader
Artificial Intelligence • Cloud • Software • Conversational AI
Lead global customer success strategy to drive adoption, retention, and expansion. Utilize AI and data for customer engagement and team leadership.
Top Skills: AIAnalyticsAPIsAutomationCloud ComputingCrm PlatformsCustomer Success ToolsData Analytics ToolsMachine Learning
9 Days Ago
Washington, DC
135K-234K Annually
Senior level
135K-234K Annually
Senior level
Artificial Intelligence • Digital Media • Marketing Tech • Software
The Senior Customer Success Manager will drive customer success, engagement strategies, and measurable impact by facilitating strong relationships and communication throughout the customer lifecycle.
Top Skills: Content ManagementData PlatformsDigital MarketingSoftware As A Service
9 Days Ago
Remote
Washington, DC
135K-234K Annually
Senior level
135K-234K Annually
Senior level
Artificial Intelligence • Digital Media • Marketing Tech • Software
The Senior Customer Success Manager is responsible for driving customer success, adoption of Adobe products, and strategic planning for top customers, while ensuring effective communication and measurable impact throughout the customer lifecycle.
Top Skills: Content ManagementCustomer JourneysData PlatformsDigital MarketingSoftware As A Service
Reposted 10 Days Ago
Remote
Washington, DC
74K-124K Annually
Senior level
74K-124K Annually
Senior level
Artificial Intelligence • Cloud • Software • Conversational AI
As a Customer Success Manager, you'll align expertise with clients, drive product adoption, ensure ROI, and manage relationships to enhance customer experience and expand revenue opportunities.
Top Skills: Ai SolutionsCustomer Experience ManagementData Management PlatformsMarketing Automation Technologies
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