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Top Customer Success Jobs in Washington, DC
Cloud • eCommerce • Enterprise Web • Information Technology • Software
As a Customer Success Engineer, you will manage client implementations, develop custom solutions, and guide clients to achieve their goals using the Quantum Metric platform.
Top Skills:
Adobe AnalyticsAdobe TargetAngularCSSGoogle AnalyticsHTMLJavaScriptOptimizelyReactTealeafVue
Artificial Intelligence • Cloud • HR Tech • Information Technology • Productivity • Software • Automation
The Customer Success Manager oversees customer portfolios, ensuring success and adoption of ServiceNow products through advocacy and guidance, resolving issues and using best practices to maximize client value.
Top Skills:
AIServicenow
Big Data • Cloud • Security • Software • Database • Cybersecurity • Data Privacy
The Sr. Customer Success Manager will support and grow the Intelligence Community customer base, drive expansion, manage customer relationships, and ensure successful implementation of Immuta's technology.
Top Skills:
Data AnalyticsData EngineeringData GovernanceData Science
Artificial Intelligence • Information Technology • Natural Language Processing • Software • Business Intelligence • Generative AI
The Technical Success Manager supports clients by optimizing the use of Qualtrics software, ensuring adoption, and enhancing program value through technical expertise and relationship management.
Top Skills:
Front-End DevelopmentQualtrics SoftwareSoftware Development
Artificial Intelligence • Big Data • Cloud • Machine Learning • Software
Lead a team of Customer Success Managers, develop strategies for customer retention and growth, and ensure exceptional CX using Genesys products.
Top Skills:
Crm ToolsGainsightSalesforce
Professional Services
The Government Customer Success Manager ensures clients optimize the BetterUp platform, builds relationships with government partners, and drives value delivery through consulting, problem-solving, and account management.
Healthtech • Financial Services
The Customer Success Manager will onboard clients, enhance customer experience, monitor performance, and foster strong relationships to drive retention and growth.
Artificial Intelligence • Big Data • Cloud • Machine Learning • Software
The Senior Manager of Customer Success leads a team of CSMs, enhancing customer retention and growth through strategic guidance, talent development, and collaboration with cross-functional teams to optimize customer outcomes.
Top Skills:
CRMGainsightSaaSSalesforce
Featured Jobs
Transportation • Energy • Financial Services
The Customer Success Manager will drive the growth and retention of assigned accounts, enhance customer adoption of EVs, and develop strong partnerships while managing daily customer interactions and projects.
Top Skills:
Electric VehiclesEnergy SolutionsFleet ManagementProject Management
Cloud • Information Technology • Security • Software • Cybersecurity
The Senior Customer Success Manager will manage customer relationships, ensure successful deployments, conduct business reviews, and collaborate with Sales for expansion opportunities.
Top Skills:
CasbCloud Services Architectures & SolutionsDlpFirewallsInfrastructure SolutionsMplsNetworkingSandboxingSd-WanSwgVpnsWan OptimizationWeb-Based Security
Professional Services
The Enterprise Customer Success Manager drives value from the BetterUp platform for clients, building relationships, managing accounts, and ensuring customer satisfaction through strategic consulting and project management.
Healthtech
The Customer Success Manager drives customer onboarding, user adoption, retention, and advocacy, ensuring a successful and enduring relationship with top ARR accounts.
Top Skills:
Crm SoftwareSmartworks Products
Information Technology • Security • Software
The Federal Customer Success Manager ensures customer satisfaction among federal government clients, drives product adoption, and advocates for customer needs within Virtru, focusing on security solutions and compliance.
Top Skills:
Data SecurityDod It LandscapeEncryptionPrivacy ConceptsProcurement ProcessesSecurity Requirements
Artificial Intelligence • Big Data • Cloud • Machine Learning • Software
The Customer Success Director manages enterprise customer relationships and drives successful user engagement with the Genesys platform, developing success plans and advocating for customers' needs to foster loyalty and retention.
Top Skills:
Crm Platforms (SalesforceExcelGainsight)Microsoft Office Suite (PowerpointWord)
Artificial Intelligence • Healthtech • Analytics • Biotech
The role involves managing customer success platforms, optimizing digital adoption strategies, analyzing data insights, and collaborating with product teams to enhance user experiences.
Top Skills:
Adobe CcAdobe EdgeAmplitudeGainsight PxHeapHTMLHypeKeynoteOmnigrafflePendoSketchUi/Ux DesignWalkme
Healthtech • Financial Services
The Senior Customer Success Manager will onboard clients, ensure satisfaction, manage performance, and serve as the primary contact for resolutions while driving growth and retention.
Cloud • Information Technology • Security • Software • Cybersecurity
As a Senior Customer Success Manager, you will advocate for customers, ensure efficient deployments, lead business reviews, and identify expansion opportunities with Sales.
Top Skills:
CasbCloud Services Architectures & SolutionsDlpFirewallsInfrastructure SolutionsMplsNetworkingSandboxingSd-WanSwgVpnsWan OptimizationWeb-Based Security
Artificial Intelligence • Big Data • Cloud • Machine Learning • Software
The Senior Customer Success Manager will manage enterprise accounts, collaborate cross-functionally, and ensure customer satisfaction and retention through strategic planning and regular reviews.
Top Skills:
Crm SystemsCustomer Success Platforms
Information Technology • Business Intelligence • Consulting
The Client Success Manager oversees client lifecycle management, establishes relationships, and ensures effective communication and satisfaction through various account management activities.
Top Skills:
Cloud ComputingData Center OperationsIt InfrastructureIt Managed ServicesMicrosoft Office Suite
AdTech • Marketing Tech • Business Intelligence
As a Customer Success Manager, you'll oversee customer onboarding, drive adoption, build relationships, and ensure client success with Resonate’s platform.
Top Skills:
ExcelPowerPointSalesforceWord
Big Data • Machine Learning • Software • Analytics
The Customer Success Manager is responsible for driving customer engagement and satisfaction through data-driven strategies and personalized experiences, engaging with multiple departments and managing a portfolio of 50+ accounts.
Top Skills:
Alteryx DesignerGainsight
Artificial Intelligence • Cloud • Software • Conversational AI
Lead global customer success strategy to drive adoption, retention, and expansion. Utilize AI and data for customer engagement and team leadership.
Top Skills:
AIAnalyticsAPIsAutomationCloud ComputingCrm PlatformsCustomer Success ToolsData Analytics ToolsMachine Learning
Artificial Intelligence • Digital Media • Marketing Tech • Software
The Senior Customer Success Manager will drive customer success, engagement strategies, and measurable impact by facilitating strong relationships and communication throughout the customer lifecycle.
Top Skills:
Content ManagementData PlatformsDigital MarketingSoftware As A Service
Artificial Intelligence • Digital Media • Marketing Tech • Software
The Senior Customer Success Manager is responsible for driving customer success, adoption of Adobe products, and strategic planning for top customers, while ensuring effective communication and measurable impact throughout the customer lifecycle.
Top Skills:
Content ManagementCustomer JourneysData PlatformsDigital MarketingSoftware As A Service
Artificial Intelligence • Cloud • Software • Conversational AI
As a Customer Success Manager, you'll align expertise with clients, drive product adoption, ensure ROI, and manage relationships to enhance customer experience and expand revenue opportunities.
Top Skills:
Ai SolutionsCustomer Experience ManagementData Management PlatformsMarketing Automation Technologies
Top Companies in Washington, DC Hiring Customer Success Roles
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