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24 Days Ago
Washington DC
Remote
219 Employees
65K-108K Annually
Mid level
219 Employees
65K-108K Annually
Mid level
Artificial Intelligence • Information Technology • Software • Conversational AI
The Customer Success Manager, Midmarket is responsible for driving customer growth and success across Mid Market Accounts, particularly in the automotive sector. Key duties include managing customer relationships, advising on product usage, overseeing the entire customer lifecycle, and handling escalations. The role requires engagement with customers to understand their needs and provide solutions that drive value and renewals.
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