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Top Customer Success Jobs in Tampa Bay, FL

22 Days Ago
Tampa Bay, FL
Remote
424 Employees
Senior level
424 Employees
Senior level
Software
The Sr. Manager of Customer Success will lead, mentor, and manage the Customer Success Team, driving customer health scores, product adoption, and collaboration with other departments. Responsibilities include recruiting and training customer success staff, achieving performance metrics, managing escalations, and developing strategies for tech-touch customer engagement.
19 Days Ago
Tampa Bay, FL
Remote
506 Employees
100K-120K Annually
Senior level
506 Employees
100K-120K Annually
Senior level
Big Data • Analytics
The Customer Success Manager will act as a key point of contact for customers, helping navigate post-sale deployments and technical challenges while ensuring customers derive maximum value from cloud technologies, particularly Azure or similar platforms. Responsibilities include managing customer accounts, facilitating meetings, and engaging in technical conversations to meet customer needs.
19 Days Ago
Tampa Bay, FL
Remote
350 Employees
Entry level
350 Employees
Entry level
Cloud • Legal Tech • Software
As a Customer Success Manager, you will build customer relationships, drive product engagement, assist with renewals, and advocate for customer needs. You'll collaborate with internal teams to help customers maximize their use of Agiloft's solutions, identify growth opportunities, and support retention strategies in a remote work environment.
Top Benefits:
401-K
401-K Matching
Dedicated Diversity Inclusion Staff
+34 More
20 Days Ago
Tampa Bay, FL
Remote
986 Employees
Senior level
986 Employees
Senior level
Information Technology
As the Director of Customer Success, you will be a trusted advisor to clients, managing project delivery within budget and deadlines. You will lead a creative team to deploy innovative solutions in the healthcare industry, addressing complex customer needs and building strong relationships.
18 Days Ago
Tampa Bay, FL
Remote
389 Employees
Entry level
389 Employees
Entry level
Hardware • Manufacturing
As a Staff Field Application Engineer, you'll support customers building Deep Learning models on our hardware. Responsibilities include technical engagement from pre-sales to post-sales, collaborating with internal teams, and delivering technical presentations. Strong communication skills and experience in AI/ML frameworks are essential for success in this role.
20 Days Ago
Tampa Bay, FL
Remote
636 Employees
170K-170K Annually
Senior level
636 Employees
170K-170K Annually
Senior level
Mobile
As a Client Success Director at Vida, you will manage client relationships throughout their journey, ensure client satisfaction, analyze data to provide strategic recommendations, and collaborate with internal teams to enhance business strategies and client engagement.
Top Benefits:
401-K
Company Outings
Dental Insurance
+11 More
20 Days Ago
Tampa Bay, FL
Remote
110K-180K Annually
Senior level
110K-180K Annually
Senior level
Healthtech • Database
As a Customer Success Manager at Datavant, you will oversee customer relationship outcomes and drive growth through strategic account management. Key responsibilities include maintaining high renewal rates, enhancing product adoption, and fostering cross-functional collaboration to improve customer satisfaction and value. Your role is crucial in supporting clients and ensuring they derive maximum benefits from the company's data healthcare solutions.
19 Days Ago
Tampa Bay, FL
Remote
400 Employees
50K-55K Annually
Entry level
400 Employees
50K-55K Annually
Entry level
AdTech • Digital Media • Information Technology • Marketing Tech • News + Entertainment • Social Media • Software
The Client Success Coordinator manages client relationships, ensures clients are satisfied with products and services, coordinates onboarding, and provides strategic guidance to improve program performance, while utilizing Salesforce for account management.
Top Benefits:
401-K
401-K Matching
Company Outings
+56 More
19 Days Ago
Tampa Bay, FL
Remote
Senior level
Senior level
Software
As a Senior Customer Success Engineer, you will resolve customer concerns, improve internal tools, and engineer solutions to enhance the customer experience. You'll work closely with the engineering team, troubleshoot issues, and assist Customer Success Managers. The role requires excellent communication skills and a passion for frontend development, particularly with Next.js.
20 Days Ago
Tampa Bay, FL
Remote
110K-180K Annually
Senior level
110K-180K Annually
Senior level
Healthtech • Database
The Customer Success Manager at Datavant will focus on management and growth of accounts in the Life Sciences sector. Key responsibilities include ensuring high renewal rates, driving customer satisfaction and product adoption, and collaborating with various departments to enhance customer relationships and support clinical use cases.
21 Days Ago
Tampa Bay, FL
Remote
424 Employees
Mid level
424 Employees
Mid level
Software
As a Senior Enterprise Customer Success Manager, you will manage client relationships, drive customer satisfaction, and help clients build effective security testing programs. You will interface with C-level executives and ensure product adoption, retention, and growth. The role demands strong communication, multitasking, and project management skills, along with a consultative mindset to enhance customer advocacy and service execution.
20 Days Ago
Tampa Bay, FL
Remote
1,017 Employees
Entry level
1,017 Employees
Entry level
Software
The Field Customer Success Manager is responsible for building relationships with key customers and helping them achieve business goals using Auctane products. This role involves analyzing accounts for efficiency and monetization opportunities, providing technical support, and ensuring customer satisfaction through exceptional service.
9 Days Ago
Tampa Bay, FL
1,993 Employees
Junior
1,993 Employees
Junior
Software
The Partner Success Manager will engage with Acronis Service Providers in North America, ensuring satisfaction and preventing churn by facilitating training, running engagement activities, documenting interactions, and collaborating with various departments. This role requires building relationships through effective communication and support of the Acronis brand message.
Top Benefits:
401-K
Health Insurance
Remote Work Program
+1 More
20 Days Ago
Tampa Bay, FL
Remote
367 Employees
97K-160K Annually
Senior level
367 Employees
97K-160K Annually
Senior level
Artificial Intelligence • eCommerce • Marketing Tech • Software • Analytics
The Customer Success Manager (CSM) will manage advertising campaigns for enterprise clients on platforms like Amazon and Walmart, aiming to achieve revenue growth through effective budget management and optimization. The role requires analytical skills, collaboration with internal teams, and a focus on customer engagement and KPIs.
Top Benefits:
401-K
Commuter Benefits
Company Equity
+35 More
21 Days Ago
Tampa Bay, FL
Remote
74K-96K Annually
Mid level
74K-96K Annually
Mid level
Cloud • HR Tech • Professional Services • Software
As an Enterprise Customer Success Manager at Upwork, you'll partner with customers to achieve their talent and workforce goals. Responsibilities include driving adoption of the Upwork platform, building Customer Success Plans, maintaining engagement with hiring managers, and collaborating with multiple teams to enhance customer experience. You'll also contribute to product feedback and retention strategies while managing multiple projects and fostering trusted relationships with key stakeholders.
Top Benefits:
401-K
401-K Matching
Adoption Assistance
+45 More
19 Days Ago
Tampa Bay, FL
Remote
405 Employees
Mid level
405 Employees
Mid level
AdTech
The Senior Revenue Insights Analyst will drive business growth through data analysis and reporting. Responsibilities include understanding the data needs of the Customer Success organization, creating actionable dashboards, managing projects, and influencing strategic decisions based on business modeling and insights.
20 Days Ago
Tampa Bay, FL
Remote
500 Employees
Mid level
500 Employees
Mid level
eCommerce • Other • Software
The Customer Success Manager will develop and maintain relationships with key stakeholders in a portfolio of merchants, providing consultative guidance and product expertise to drive business results through the adoption of Recharge features. This role involves advocating for merchants' needs and resolving issues swiftly to enhance their experience with the subscription platform.
Top Benefits:
401-K
Health Insurance
Charitable Contribution Matching
+4 More
20 Days Ago
Tampa Bay, FL
Remote
90 Employees
Junior
90 Employees
Junior
Software
As a Customer Success Manager at PerformYard, you will cultivate long-term relationships with customers, ensuring successful software adoption and usage. You will provide training, support configuration needs, and act as a customer advocate by collaborating with other teams for product improvements. By responding to customer inquiries and managing their lifecycle, you will help enhance customer satisfaction and drive business growth.
Top Benefits:
401-K
Dental Insurance
Disability Insurance
+11 More
20 Days Ago
Tampa Bay, FL
Remote
33 Employees
Mid level
33 Employees
Mid level
Database
As a Software Engineer in Customer Success, you will guide customers through technical onboarding, build new product features, develop custom scripts, and provide training to aid customer product adoption. You'll collaborate with engineering, product, and ingestion teams, while addressing customer needs and contributing to the development of technical documentation and solutions.
20 Days Ago
Tampa Bay, FL
Remote
19 Employees
50K Annually
Junior
19 Employees
50K Annually
Junior
Events
The Client Success Assistant will manage client deliverables, coordinate communications among team members and clients, and handle administrative tasks, including preparing reports and formatting communications. Strong organizational and time management skills are essential.
20 Days Ago
Tampa Bay, FL
Remote
367 Employees
143K-213K Annually
Senior level
367 Employees
143K-213K Annually
Senior level
Artificial Intelligence • eCommerce • Marketing Tech • Software • Analytics
The Customer Success Director will manage relationships with clients to create and execute effective advertising strategies aimed at driving revenue growth. This role involves deep data analysis, managing advertising budgets, collaborating with internal teams, and advising the sales team on upsell opportunities.
Top Benefits:
401-K
Commuter Benefits
Company Equity
+35 More
20 Days Ago
Tampa Bay, FL
Remote
1,153 Employees
Senior level
1,153 Employees
Senior level
Healthtech • Software • Telehealth
The Supervisor of RCM Client Success manages and supports a team of RCM Client Advisors, ensuring client satisfaction and successful revenue performance. Responsibilities include monitoring client metrics, managing escalations, participating in client meetings, and improving KPIs. The role requires deep knowledge of revenue cycle management across medical practices.
20 Days Ago
Tampa Bay, FL
Remote
367 Employees
118K-177K Annually
Senior level
367 Employees
118K-177K Annually
Senior level
Artificial Intelligence • eCommerce • Marketing Tech • Software • Analytics
The Customer Success Director at CommerceIQ will lead a team of Advertising Managers, overseeing customer relationships and ensuring successful advertising strategies. They will drive team development, manage enterprise-level advertising campaigns, and enhance customer satisfaction and retention through effective engagement and measurable results.
Top Benefits:
401-K
Commuter Benefits
Company Equity
+35 More
21 Days Ago
Tampa Bay, FL
Remote
852 Employees
Senior level
852 Employees
Senior level
Software
The Customer Success Manager will ensure customers realize the value of Elite's products by driving product adoption, retention, and expansion through proactive engagement and education initiatives. Responsibilities include developing relationships with customers, addressing their needs, delivering training, and collaborating with internal teams to optimize service delivery.
24 Days Ago
Tampa Bay, FL
Remote
29 Employees
Entry level
29 Employees
Entry level
Edtech
Seeking a Remote Customer Success Representative to provide amazing customer experiences by supporting and consulting potential and current parent-clients. Responsibilities include acting as the go-to resource for clients, fostering positive relationships, addressing inquiries, and serving as the primary contact for potential customers.
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