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Top Customer Success Jobs in San Francisco, CA
News + Entertainment
The Client Success Account Manager at the Financial Times manages post-sale client relationships for economic development data products. Responsibilities include onboarding, maintaining client records, conducting quarterly usage reviews, recommending upgrades, identifying cross-selling opportunities, and providing timely support and communication with data teams.
Top Skills:
AsanaSalesforce
Artificial Intelligence • Software
The Vice President of Enterprise Customer Success will lead and enhance Gong's Enterprise Customer Success strategy, driving value and success for strategic accounts. Responsibilities include overseeing CS organizations, improving customer journeys, tracking customer outcomes, and fostering exceptional talent. This role requires strong communication skills and data-driven decision-making.
AdTech
As a Customer Success Associate, you will engage with clients, learn product knowledge, answer customer questions, understand the sales cycle, and develop communication and managerial skills. This role provides an opportunity for professional growth through training and coaching others.
Featured Jobs
Aerospace
The IT Support Engineer will provide technical support for Linux-based systems, manage and optimize IT infrastructure, troubleshoot issues across hardware and software, and automate routine tasks using scripting. The role also includes user training and documentation of IT processes.
Top Skills:
BashLinuxPython
Biotech
The Logistics Specialist oversees shipping and receiving, manages logistics operations, ensures compliance with trade regulations, and improves inventory accuracy. Responsibilities include developing best practices, analyzing shipping costs, and maintaining supplies for cell therapy manufacturing. This hands-on role requires effective communication and proactive problem-solving in a fast-paced environment.
Biotech
LatchBio is seeking individuals who are passionate about their mission and may want to apply their skills in a suitable role within the company. They invite candidates to submit their resumes for potential matches with their teams.
Software
As a Customer Support Specialist at NexHealth, you will engage with customers via phone and email, troubleshoot technical issues, guide users on utilizing the SaaS product, and conduct training sessions to promote product adoption.
AdTech
As an Ad Ops Specialist at Digital Turbine, you will manage daily advertising campaigns, evaluate performance against KPIs, lead traffic monitoring for user acquisition, and ensure effective campaign execution through collaboration with cross-functional teams. Candidates should have a strong interest in mobile advertising and analytics, with previous ad tech experience being a plus.
Top Skills:
AnalyticsMobile Advertising
Artificial Intelligence • Marketing Tech • Software • Generative AI
The Enterprise Customer Success Manager at Writer will act as the main point of contact for customers, focusing on onboarding, adoption, and retention of AI solutions. Responsibilities include managing customer relationships, owning renewal processes, driving value, analyzing product usage data, and collaborating with sales for revenue growth. The role demands proactive communication and deep experience in enterprise B2B SaaS.
Software
The Client Success Manager will empower small accounting firms by driving proactive tax planning and delivering client-centric solutions. Responsibilities include managing over 60 clients, conducting high-volume calls, and utilizing data-driven insights to enhance client success. A focus on personal growth and accountability is essential for this role.
Top Companies in San Francisco, CA Hiring Customer Success Roles
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