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Top Customer Success Jobs in San Francisco, CA
Cloud • Information Technology • Analytics
The Customer Success Manager will improve Net Dollar Retention by managing high-value accounts, providing analytical guidance, advocating for customer needs, and developing success plans. Key responsibilities include strategic account management, upselling, and delivering educational initiatives to enhance product usage.
Top Skills:
SQL
Retail
The Receiving Specialist is responsible for managing backroom operations, receiving products into the POS system, organizing inventory, processing damaged products, and ensuring adequate stock levels for customers. The role includes maintaining store presentation and safety standards while supporting the management team and contributing to a positive customer experience.
Top Skills:
Computer
Artificial Intelligence • Information Technology • Machine Learning
The Supplier Quality Specialist ensures suppliers meet quality standards and regulations, manages nonconformances, and maintains supplier documentation. They facilitate supplier qualification, monitor supply quality performance, and participate in continuous improvement initiatives, while collaborating with Supply Chain and Product Development teams.
Featured Jobs
Healthtech • Biotech
The Senior Manager of Customer Experience at Eko will lead the CX team, enhance brand engagement, implement scalable support processes, and leverage data to improve customer satisfaction, while collaborating across various departments to integrate feedback into product development.
Healthtech
As a Bilingual Case Manager at Pair Team, you will maintain a caseload of individuals, utilize evidence-based approaches for engagement, and support clients with navigating social services. Your role involves collaboration with healthcare providers, conducting outreach, and ensuring timely follow-ups to promote health goals in underserved communities.
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Information Technology
As a Customer Success Director, you will lead a team to enhance customer value, manage key relationships in the Technology, Media, and Telecommunications sector, and drive performance metrics such as retention and growth. Your role includes strategic execution of customer success initiatives, budgeting, and providing forecasts to ensure the sustainable use of Anaplan's platform.
Artificial Intelligence • Software
As a Senior Customer Support Lead, you will provide high-quality support while troubleshooting complex issues on Findem's platform. You will build processes to enhance the support function, collaborate with engineering teams, and develop self-service resources to empower customers and improve operational excellence.
Artificial Intelligence • Healthtech
The Customer Success Coordinator at SafelyYou is responsible for optimizing internal processes and managing customer support. This role involves collaboration with different departments to ensure customer needs are met, tracking key results, maintaining quality assurance on CRM data, and developing training materials. The coordinator will also engage with customers, oversee onboarding, and support the customer success team in various tasks.
HR Tech • Mobile • Productivity • Professional Services • Software
As a Technical Support Engineer at Lattice, you will provide expert technical assistance, troubleshoot customer issues, and collaborate with engineering to enhance support processes. You will manage technical cases, drive resolutions, and advocate for customer feedback while ensuring a high-quality support experience.
Top Skills:
SQL
Software
As a Customer Success Manager, you will onboard and support new customers, analyze customer data to identify trends, and collaborate with sales and product teams to enhance customer experience and identify upsell opportunities.
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