Top Customer Success Jobs in San Francisco, CA
As VP of Customer Success at Veza, you will lead and manage a team focused on enhancing customer satisfaction and driving revenue growth through effective onboarding and customer engagement processes. You will be responsible for overseeing account executive relationships, managing escalations, and developing strategies for retention and expansion within enterprise accounts.
The Senior Customer Success Manager at MongoDB acts as a key contact for customers, leveraging technical and account management skills to ensure successful outcomes and advocating on behalf of customers. Responsibilities include providing technology strategy guidance, optimizing customer environments, collecting feedback, and collaborating with internal teams to enhance user experience.
As a Scaled Customer Success Manager at Persona, you will manage a portfolio of small and medium-sized customers, ensuring alignment with their goals and driving platform adoption. You will create scalable resources to enhance customer experience and collaborate with cross-functional teams to incorporate customer feedback into product developments.
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The Document Management Senior Specialist will manage documentation integrity, security, and compliance within a drug development environment. Responsibilities include overseeing document management systems, ensuring compliance with regulatory standards, supporting audits, training staff, and collaborating with cross-functional teams to enhance document management processes.
The Senior Quality Control NGS Specialist leads method optimization and validation efforts for NGS-based QC assays. Responsible for troubleshooting, specification setting, data trending, compliance with FDA and GMP, and overseeing automated/manual assays. The role includes maintaining production records, supporting quality inquiries, and preparing test samples.
As a Customer Success Specialist, you will ensure customer adoption and optimal use of the Dealpath platform, manage inquiries, develop product expertise, and collaborate with teams for better service delivery. This entry-level role supports career advancement within Customer Success.
Provide records creation, circulation, storage, tracking, transfer, and retention services as defined in the service agreement. Responsibilities include file registration, tracking, inventory, and clean-up activities. Qualifications include high school diploma, 1 year of records experience, and familiarity with Records Management Systems. Detail-oriented and organized individuals with strong communication skills are preferred. Compensation ranges from 18.67 to 24.08 USD per hour.
The Underwriting Specialist (Renewals) is responsible for underwriting new and renewal business, negotiating terms, and managing relationships with brokers and clients. This role involves evaluating risks, ensuring compliance with governance frameworks, and training less experienced staff while driving profitability and growth in assigned accounts.
The Client Services Manager at SafelyYou leads the Client Services Team to provide exceptional service, manage client interactions, resolve technical issues, and collaborate with internal teams. Responsibilities include monitoring team performance, developing KPIs, improving service delivery, and managing an offshore team to enhance client satisfaction and retention.
The Director of Customer Services at C3.ai will oversee the Customer Services team, ensuring clients achieve their objectives with C3 AI products. Responsibilities include managing enterprise customer portfolios, executing go-to-market strategies, and driving customer satisfaction and value realization. The role emphasizes collaboration with sales and services leadership and requires strong customer relationship skills with a focus on coaching teams to maximize business impact.
Top Companies in San Francisco, CA Hiring Customer Success Roles
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