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Top Customer Success Jobs in San Francisco, CA
Blockchain • eCommerce • Fintech • Payments • Software • Financial Services • Cryptocurrency
As a Senior Software Engineer on the GraphQL team at Block, you will lead the design and implementation of the GraphQL platform, drive technical decisions, and mentor engineers. Responsibilities include enhancing API gateway capabilities and collaborating with product teams to meet their needs while optimizing performance and reliability.
Top Skills:
KotlinTypescript
Financial Services
As a Client Specialist in Commercial Term Lending, you will support Client Managers by facilitating the application process, assisting with documentation, pricing discussions, and managing customer communication. You will collaborate with Treasury Management Officers to provide financing solutions and ensure smooth loan processing while maintaining high customer service standards.
Top Skills:
ExcelMicrosoft Powerpoint
Fintech • Other • Payments • Productivity • Software • Automation
The Head of Customer Care at HoneyBook will lead customer care initiatives, shape strategies to drive customer satisfaction and retention, and collaborate across teams to integrate customer insights into product development. Responsibilities include formulating a customer care strategy, optimizing the customer journey, leveraging data for insights, and establishing best practices.
Featured Jobs
Healthtech • Information Technology • Mobile • Productivity • Software • Analytics • Telehealth
As a Client Success Coordinator for Doximity, you will support hospital accounts, execute marketing campaigns, improve communication processes, and partner with internal teams to promote client retention. Your role requires exceptional communication skills, a detail-oriented mindset, and the ability to manage multiple projects effectively.
Top Skills:
AdobeAirtablePhotoshopSalesforce
Artificial Intelligence • Healthtech • Professional Services • Analytics • Consulting
The Product Data Scientist will lead client engagements, employing advanced analytics and data science to deliver impactful solutions. Responsibilities include developing algorithms, managing client relationships, presenting insights, and mentoring junior team members. A strong focus on collaboration, thought leadership, and client impact is essential.
Top Skills:
PysparkPythonSQL
Fintech • Payments • Software • Financial Services
As a Merchant Support Specialist, you will assist merchant partners with inbound queries through voice and digital channels, support onboarding sessions, manage account information, and facilitate dispute resolutions while ensuring high customer satisfaction and identifying process improvements.
Artificial Intelligence • Professional Services • Business Intelligence • Consulting • Cybersecurity • Generative AI
The Client Strategy Manager at PwC manages internal account management for priority clients, leads teams, and oversees project success while mentoring junior staff. Responsibilities include developing strategic plans, driving relationship-building activities, and utilizing CRM systems for effective sales analytics.
Fintech • Information Technology • Payments • Productivity • Software • Travel • Automation
As an Enterprise Customer Success Manager, you will act as a trusted advisor to key customers, overseeing post-sales activities and ensuring maximum value from the platform. Your role includes managing relationships, conducting training, assessing customer satisfaction, and collaborating with cross-functional teams to enhance customer experience and retention.
Marketing Tech • Mobile • Software
The Vice President of Customer Success, Americas will spearhead customer success strategies, leading a team to enhance customer satisfaction and retention. The role involves managing team performance, building relationships with key customers, and collaborating with cross-functional teams to innovate and improve customer engagement. Additionally, it focuses on upselling opportunities and advocating for customers within the organization.
Cloud • Hardware • Security • Software
The Technical Support Engineering Intern will troubleshoot network, hardware, and software issues for enterprise customers, assist in design and integration, and collaborate with Engineering and Product teams to enhance the Verkada platform. They will also document issues and solutions in the Knowledge Base.
Top Skills:
Linux
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