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Top Customer Success Jobs in San Francisco, CA
5 Hours Ago
Artificial Intelligence • Healthtech • Machine Learning • Natural Language Processing • Biotech • Pharmaceutical
The Senior Health & Science Specialist will drive Pfizer's Rare Disease portfolio by targeting endocrinology specialists and community practices. Responsibilities include sales strategy development, collaboration with internal teams and stakeholders, customer relationship management, and achieving sales goals through innovative solutions. The role requires 25% travel to nurture professional relationships and optimize territory performance.
Consumer Web • eCommerce • Marketing Tech • Retail • Software • Analytics • Generative AI
The Senior Director of Customer Success, Support & Professional Services Operations at Klaviyo will lead the strategy for operations supporting customer success, focusing on retention, upselling, and cross-selling initiatives while building relationships across teams. This role involves managing processes and tools to enhance efficiency and mentoring the operations team.
Fintech • HR Tech
As a Partner Success Manager at Gusto, you will forge relationships with key stakeholders in accounting firms, manage onboarding and provide training, develop strategies for GustoPro adoption, and collaborate with various teams to enhance partner success. Your role will also involve data analysis and representation of partner needs within the company.
Top Skills:
SalesforceTableau
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Artificial Intelligence • Productivity • Software
As a Premium Support Agent, you will provide high-touch technical support to enterprise customers, collaborating with internal teams to resolve complex issues and enhance customer satisfaction. Your responsibilities will include account management, troubleshooting technical issues, improving support processes, and building documentation.
Top Skills:
JavaJavaScriptPython
Artificial Intelligence • Consumer Web • Edtech • Enterprise Web • HR Tech • Social Impact • Generative AI
The Commercial Customer Success Manager will be responsible for managing a portfolio of 60-70 commercial customers in North America and Brazil, focusing on customer engagement, retention, and growth through strategic communication. This role requires fluency in Portuguese and English, strong relationship-building skills, and the ability to provide tailored customer success plans and feedback to improve overall customer experience.
Blockchain • Fintech • Mobile • Payments • Software • Financial Services
The Brokerage Operations Service Specialist will support Cash App Investing's brokerage services by addressing customer inquiries, processing work daily, managing issues, and enhancing customer support training. This role requires compliance with regulatory standards and proactive problem-solving to improve customer experience.
Blockchain • eCommerce • Fintech • Payments • Software • Financial Services • Cryptocurrency
As a Senior Software Engineer on the GraphQL team at Block, you will lead the design and implementation of the GraphQL platform, drive technical decisions, and mentor engineers. Responsibilities include enhancing API gateway capabilities and collaborating with product teams to meet their needs while optimizing performance and reliability.
Top Skills:
KotlinTypescript
Artificial Intelligence • Big Data • Information Technology • Software
The Senior Customer Success Manager at Nexthink will drive customer adoption and satisfaction for a portfolio of strategic accounts, ensuring the effective integration of Nexthink solutions. Responsibilities include leading customer success plans, delivering value tracking, and managing relationships with key stakeholders to maintain customer health and achieve renewal and expansion targets.
Artificial Intelligence • Healthtech • Professional Services • Analytics • Consulting
As a Senior Product Data Scientist, you will lead client engagement, implementing advanced algorithms, managing teams, and delivering insights to solve complex business problems, while driving client impact and business growth.
Top Skills:
PysparkPythonSQL
Cloud • Information Technology • Productivity • Security • Software • App development • Automation
The Senior Strategist will lead strategic initiatives for Customer Success, focusing on program management, mid-market journey enhancement, and digital engagement. Responsibilities include developing effective customer journeys, managing lifecycle processes, and ensuring stakeholder collaboration to drive customer advocacy and success.
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