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Top Customer Success Jobs in San Francisco, CA
The Associate, Support Specialist provides customer support for a dispersed workforce, focusing on technology operations including IT incident management and end-user support. The role involves resolving technical issues with an emphasis on laptop support across Windows PCs, Macs, and iPads, aiming to enhance user experience and operational efficiency.
The Customer Experience Manager will lead the customer experience team and develop strategies to improve customer support efficiency. Responsibilities include analyzing customer interaction data, collaborating with product and engineering teams, and managing a high-performance team focused on enhancing customer satisfaction.
The Deal Desk Specialist will support the Revenue Operations team by providing quoting and deal structure support to sales and customer success teams. This role involves creating efficient processes for deal making, reviewing non-standard deal structures, and collaborating with legal and finance teams to ensure compliance and mitigate risks. The Specialist will also provide insights and guidance for complex deals, promoting operational excellence and timely deal closure.
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The Senior Director of Enterprise Customer Success will lead a team aimed at boosting product adoption and customer value. Responsibilities include strategic engagement, managing renewals and customer satisfaction, and collaborating with Sales, Marketing, and Product teams to optimize customer experience and ensure the success of Enterprise clients.
The Brokerage Operations Trading Specialist role involves managing key trading operations functions including execution and error corrections, ensuring compliance, conducting trade related research, and collaborating with engineering and product teams to enhance processes. The candidate should excel in financial services and have expertise in brokerage operations.
The Accounts Payable Specialist will handle the full cycle AP process, including approving purchase orders, entering bills, and processing payments. They will assist with vendor communications and special projects to improve AP efficiency.
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As an Enterprise Customer Success Manager, you will act as a trusted advisor to key customers, overseeing post-sales activities and ensuring maximum value from the platform. Your role includes managing relationships, conducting training, assessing customer satisfaction, and collaborating with cross-functional teams to enhance customer experience and retention.
As a Senior Complaints Specialist at Kikoff, you'll research and resolve consumer complaints by identifying issues and collaborating with various teams. You'll create summaries and documentation, explain complaint resolutions to consumers and regulators, and develop improvements for complaint handling systems while maintaining compliance with relevant laws.
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The Vice President of Customer Success, Americas will spearhead customer success strategies, leading a team to enhance customer satisfaction and retention. The role involves managing team performance, building relationships with key customers, and collaborating with cross-functional teams to innovate and improve customer engagement. Additionally, it focuses on upselling opportunities and advocating for customers within the organization.
The Brokerage Operations Service Specialist at Cash App will manage customer communications concerning brokerage accounts, process daily operations to maintain service levels, document complaints, identify customer experience issues, and enhance support training. The role requires a focus on compliance and service excellence within the financial operations of the firm.
Top Companies in San Francisco, CA Hiring Customer Success Roles
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