Top Customer Success Jobs in Richmond, VA

Experience Partners at Granicus enhance customer experience by managing strategic relationships, aligning solutions to objectives, and driving project success across various customer programs.

The Customer Support Engineer provides technical support, troubleshoots complex issues, collaborates with teams, and maintains a positive service while contributing to knowledge sharing.

The Director of Client Success oversees client relationships for the Northeast and Midwest regions, driving revenue growth and ensuring program success while managing a team of Client Success Managers and collaborating across departments.

Lead customer analytics projects, develop client relationships, collaborate with internal teams, and ensure alignment with business value while managing risks and delivering insights.

The Implementation Specialist will manage the onboarding and integration for clients using the Breezeway Assist product, collaborating across teams to enhance customer experience and ensure project success.

The Sr Solution Optimization Consultant drives success for top strategic accounts, optimizing Medrio product use, handling technical issues, and ensuring customer satisfaction through deep product knowledge and consultative engagement.

Lead the development and execution of a customer reference program, collaborating with CSMs and Account Managers to enhance customer advocacy and drive sales outcomes.